AVP/Branch Manager (Former Employee) – Grandview, MO – February 2, 2019
NASB afforded me the opportunity to grow my knowledge and skills as I was able to make many advancements. Although successful there always felt that your employment was on the line which was very stressful at times.
Loan Originator (Current Employee) – Kansas City, MO – January 21, 2019
Great new head of sales was brought in and has totally changed the mortgage center environment. Bad managers have been replaced and the new ones totally get if you do well they do well. Pay is the best in the city, culture is amazing. Operations rocks as well getting your loans closed quickly and painlessly. Highly recommend!!
Customer Service Representative (Former Employee) – Grandview, MO – November 17, 2018
For the Grandview Branch to get better management has to change. Staff is pressure to meet goals and the Branch manager never help us to meet them. She spend most of her time on the phone personally and rarely help us to excel.
Too much gossiping, manager gossips and employees gossip it is just a roll of coaster, knife stabbing toxic branch to work in.
Sales, sales and more sales, manager is fake and not for staff restructuring needed
Manager and supervisor need to work more with us and get in a drawer to help on teller line it is just a mess at this location.
Customer Service Representitive (Former Employee) – Grandview, Mo – September 14, 2018
The negative reviews are true here! Take them as a warning!
The company has horrible training. The training doesn't prepare you for the full position. You basically have to learn on your own. You have to be perfect at your job. The management punishes you for making mistakes. Making mistakes will get you fired!! Saw it happen to many employees. Even though during hiring and orientation they tell you the job can take some up to 6 months to a year to learn. Do not contact HR, it will get you fired as well. The do not back their employees or help them. Employees are belittled and treated horribly. Employees in branches are very "click" like. Many will back stab others in the back. Managers in branches do the same. Your job isn't protected at all. You will have to walk on ice and have watch everything you say and do. I worked for a couple of years. Left once I found a better company to work for. HIGH turn over. Constantly changing rules. Unstable and harsh and toxic work environment. To survive, you have to really kiss up to management. This company isnt about their employees or customers. It all about that buck you can make them.
Head Teller (Former Employee) – Odessa, MO – July 16, 2018
Liked working with the people I highly disliked their merg when they bought out another bank. These types of transactions never go smoothly. I just expected they had it all together since this was not there first merg. They lost many employees due to merg.
Loan Processing Assistant (Former Employee) – Kansas City, MO – April 22, 2018
Fast paced, loved it! Loved the culture and atmosphere of employees. Some days you had a lot of files if the interest rates were low and other times when the interest rates were higher, we were helping other departments.
employee (Former Employee) – Kansas City MO – January 15, 2018
Company plays favortism to certain people. If a closer cannot do their job they create another one for them. Some are isolated from the rest of the department and not included in their social events or conversations. A lot of gathering for hours talking and laughing instead of work. No long term or guarantee jobs. Hire too many people told by management they would not lay off people that they planned this for future business growth. Major layoffs does not matter how long you have been there all favorites are always kept. only certain people were allowed special hours. otherwise 8-5
I loved my job there
money was good
mgmt has favorites, employment not guaranteed, favorites work from home and special people different hours than others
Loan Consultant (Former Employee) – Kansas City, MO – October 27, 2017
This company is unstable. Many folks were terminated because the bank was not poised for growth. They fired people without any rhyme or reason. It was a big mass layoff. Wouldn't recommend anyone to go there. They fired the VP of Sales for choosing favorites. Which also seemed to be their termination policy.
Mortgage Loan Processor (Former Employee) – Kansas City, MO – June 12, 2017
NASB is a good company to work for overall, however, management lacks experience. Co-workers seem like they get promoted based on personal relationship with upper management. The company overall has good benefits.
Loan Consultant (Former Employee) – Kansas City, MO – May 31, 2017
As far as mortgage origination, there are much better companies to work for. They do provide the typical lending tree, military.com, etc. leads but they also are constantly hiring Loan Consultants so the leads can get spread thin at times. The environment is defenitely a "good old boy" club. Only about half of the team leads actually do anything and actually know anything. My team lead had no business managing people and did absolutely nothing on a daily basis except surf the internet for news, potential homes he could buy, etc. I rarely had interaction with him but when I did he was very condescending and rude. I was warned about his reputation and he lived up to it. There are so many mortgage companies in the KC area and very glad I got out of there.
Senior Loan Consultant (Former Employee) – Kansas City, MO – May 12, 2017
NASB's mortgage department is great for telesales pros. Middle management lacks consistency and advancement opportunities. The job culture is based on working as long as possible to make as much money as possible.
Teller (Former Employee) – Kansas City, MO – April 8, 2017
I enjoyed my customer service interactions and enjoyed performing teller duties. The staff was very friendly, but there was a high turn over of managers. I was there 3 yrs and had 5 different managers. The frequent change in management was stressful and unpleasant. Besides the constant change in management styles and expectations, it was a good place to work.
Govt Underwriter II (Former Employee) – Kansas City, MO – March 25, 2017
You will learn a lot working here. Fast and furious, nothing is written in stone and everything closes. What is good today is not tomorrow but we can do it anyway. Crazy, but lots of fun and lots of conflict all at the same time. Lots of long term employees, but it depends on what department you work in. Compensation is good across the board with good benefits and everyone gets nice Christmas bonus every year. If you want to learn in a fast paced environment this is a great company to work for. They have mentoring programs and promote from within. This job definitely enhanced my employability and provided me with a great education. I will always be thankful for my experience here and will apply what I have learned to advance my career. Working here landed me an opportunity that I would have otherwise never qualified for.