North Eastern Services
Work wellbeing score is 73 out of 100
3.9 out of 5 stars.
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North Eastern Services Employee Reviews

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United States397 reviews

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3.8Work-Life Balance

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Was a great and fun place to work for management was okay for most of the part there was some that were not the best but the clients where amazing to work with
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NES was an experience

It was great at first, I enjoyed working with my former coworkers and house managers and the clients there are interesting for sure. However, as time went on I started to slowly recognize the things that the management of the company were doing that was not okay. I felt like I was being overworked and underpaid (I felt like they didn’t respect the fact that I had a life outside of work and that there’s this expectation to always be available 24/7 and to solely focus on work life when that was not possible for me physically, mentally, emotionally, and socially), I felt like I was not being respected or heard as an employee and that they would constantly criticize me even when I was working hard as an employee and would try to get me into trouble or in situations that I would not be able to get out of, and I felt like I had no support or alliance from the management or the company (I would consistently be single staff in the homes or be redirected in homes that I did not know well on and would feel uncomfortable in). Once I recognized those signs and the wrongdoings of the management and company, I constantly found myself putting my foot down and having to defend myself for multiple reasons. Hence why I left the company because of everything that I had mentioned previously and I wish the management would change their ways and change how they respect and treat their employees. Unfortunately they didn’t and I ended up deciding that I was no longer going to be under the unhealthy influence of the management of the company and left to look for better opportunities that can respect - 
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North Eastern Services insights

Based on 217 survey responses
What people like
  • Ability to learn new things
  • Ability to meet personal goals
  • Clear sense of purpose

Don’t work here

I loved working here for the individuals and being able to help individuals.Management is a different story. NES’s day program aren’t following DSG supports. Management will tell you one thing and then back track or talk badly behind your back. They give false information.


Getting to know new people, helping individuals


Management lies, no accommodations for injured workers, do not follow their policy for PTO payout.
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Management is borderline abusive

Ithey transfer good employees over the ones who sleep on shift. They give no notice of anything happening to you. They DO NOT respect personal time like days off but will ignore you on theirs.and when they ask for your opinion on something they brush it off and 5ell you you are doing it anyway
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Terrible place to work bad management

The job it’s self is good, I throughly enjoyed working with the individuals and learning caregiving skills, however management is terrible. You could be having a life threatening emergency and they would still require you to finish your shift. They do not care about you they only care if you’re there for your shift. another staff was told their job comes before family. They don’t listen to your concerns and they have no HR department. I do not recommend working here at least at the Layton branch. Management caused me several panic attacks you also do not get any breaks unless you smoke


Good experience, cool individuals


No breaks, little to no benefits, awful management
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Fulfillment, never bored, energetic

I truly appreciated my job. I would go back in a split second if need be. This is a fulfilling job. Working in this invirment is important and needed. It's fun.


Great company. Good people


Background csb get in the way
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Great Job

Love working here. would highly recommend it. The individuals are fun some days can be challenging but worth it. Pay is decent for the area unless you want to do oilfield work.
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Very rewarding job

I love my job. I work with the most amazing individuals. I am learning new things everyday. The good days out way the bad. I have met and worked with individuals with different disabilities and seen what they can achieve. I love to see them happy.
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I love my job here.

What is the best part of working at the company?I love working here. It's not for everyone, but if you like the field it's a lot of fun. The clients are challenging but fun to be around.What is the most stressful part about working at the company?Some clients have health issues to deal with and behaviors.What is the work environment and culture like at the company?Working in the homes is like being with family.What is a typical day like for you at the company?Caring for individual with disabilities. Cooking, interaction, games, walks, administer meds.
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Fulfilling career!

I have been here for over three years and love it more every day. I love working with the residents and they teach me so much. I am planning to stay and grow here as long as I can!
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So far, so good

I haven't been here long at all but so far it's been good. Good people to work with. The work itself seems very fulfilling. Great work/life balance if you know how to manage time wisely.
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Toxic Work Environment

Abusive mid-management. Admin is completely disconnected. No work/life separation due to constant notifications and messages. Mid-Management resorts to personal retaliation often. Worker safety is never a priority.


Abusive Management and Non-existent Worker safety.
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Exciting, fairly fluid days

What is the best part of working at the company?Responsive management, supportive teamwork What is the most stressful part about working at the company?Some roles require solo working and immediate assistance can be hard to get sometimes What is the work environment and culture like at the company?Friendly, supportive and caring What is a typical day like for you at the company?As a manager, running the house finances, ensuring they have food supplies, medical appointments are kept. Meetings with care managers, Drs etc
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Not the best place

Management needs to be picked better. For a successful staff you need to also have Management that cares is respectful and good to work with. They do not have this. Management favors certain people such as hiring family members and terminating staff that were hard working, qualified, and worked well with the clients and staff. They do not try to resolve issues with staff or investigate further if they are told something not true but instead just choose to fire people.
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Would never work there again.

What is the best part of working at the company?The best part of working at NES is the clients. I worked with some really good guys. The second best was that the grave shift was a sleep shift after the clients went to bed, unless they needed something in the night.What is the most stressful part about working at the company?They have random strange rules/ways of doing things. No direct deposit and we had to go in to the office to pick up our checks. They would not release the checks until after 11:00 am, even for those whose shift ended at 9 am (and the checks were processed the night before They had zero COVID policies past taking a temp when starting shifts, with employees working at multiple houses. The house I worked at had bed bugs and they took a really lax attitude toward it. "We've sprayed; they should be gone," shrug. I only lasted a couple of months and it was sad to leave the residents.What is the work environment and culture like at the company?Very dismissive and weird. Random, rigid policies about some minor things, but very minimal COVID policies at the beginning of the pandemic. I took leave because I had a vulnerable child at home. They called two weeks later and asked if I was ready to come back. I asked if they had developed any COVID policies and they had not. Seriously, I was getting COVID emails from previous employers, banks I no longer used, etc., But never got one from NES. They had employees going to different houses after having worked at a house with known infections. Also bed bugs.What is a typical day like for you at the company?I - 
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It's an okay job if you just want to babysit adults

When I first got hired at North Eastern Services (NES) it was a great job! I learned how to do a ton of random different things and it was a fun job! There are some aspects of the job that really sucked (ie: some of the managers, the office management, and the little amount of team work there is) but the clients really made up for it and they made the job bearable. It is definitely not for the faint of heart, but if you are strong willed and can stand your ground, this might be the job for you.


fun activities, got paid to sit and do nothing some days


restraining clients, some managers are just really hard to work under
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Don't recommond

The clients are amazing, but management needs to be revamped. You get no support from them. There is a lot of drama in this company, there are a lot of pointing fingers, and you get terminated easily for no reason. Those who get write-ups get to stay at the company. A lot of micro-managing, and everyone throws each other under the bus. It is like high school.


The clients


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Shady, dishonest, unfair treatment of staff and clients

The homes the clients live in are filthy, dietary needs are based on what employees feel like getting or cooking. Inconsistent care and serious lack of integrity among most management
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They would call on my days off and say come in or I will write up, I went 2 months with no days off because of it. I told management but they did nothing about it, they told me j had a management position wanting for me, but last min they said they were not going with me. After that the denied time off requests no matter how far in advance


Some great clients


No one has your back, lies to get what they need from you. Just an awful company to work for
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Amazing clients, bad management

The clients and day program staff are so amazing. But the management side is corrupt and unfair. They do not do what best for the clients. They will take advantage, and even screw you out of money on your paycheck and PTO.


Amazing clientele


No breaks, bad management
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5 stars

What is the best part of working at the company?You get paid to go out What is the most stressful part about working at the company?Paper work What is a typical day like for you at the company?Awesome day get to hangout with clients and go on outings
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Overall rating

Based on 397 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Compensation/Benefits
3.8 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
3.9 out of 5 stars for Culture
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