Sr Manager and Principal (Former Employee) – Anonymous – February 18, 2018
I won't dwell on the distance past when North Highland peaked. Instead, I offer advice - Avoid this sinking ship. Plummeting sales, poor delivery, and angry clients. Under-market salaries, no raises, no employee development, and an unachievable bonus structure that's supposed to make up for the low salaries.
On top of that, the workplace is toxic led by the CEO and his drones. Imagine the worst aspects of Big X consulting (like cut-throat politics), and you have North Highland.
For example, the annual employee survey results were so bad, leadership decided it was easier to quit doing the surveys than to actually address the issues. Instead, North Highland leaders "encouraged" (do it or be fired in the next round of layoffs) their employees to post positive articles on social media including Indeed and other job review sites.
BTW, you'll hear the term "growing pains" a lot. Really? The company has been around more than 20 years. That term is just another cover for poor leadership and their on-going attempts to bail water.
Glad to be gone and deep empathy for my respected colleagues who are still there.
There are so many other places to work.
Poisonous culture; Leadership that doesn't know how to lead; Clueless about the marketplace
Receptionist/Administrative Assistant (Current Employee) – Atlanta, GA – November 29, 2017
NH has a cook off of the employees & their efforts are judge by the employees I have learned that all people have some type of quirks and you flow with them Management's attitude is very conservative, they are open to consult with you regarding any challenge that you might have NH's culture is the collaborative spirit & everyone is able to come to the table, our philanthropy approach with non-profit organizations, etc. the hardest part of the job is the long drive to & from work the most enjoyable part of my job is the constant meeting of NEW people, whether it is new employees, Client meetings, vendors, contractors, and affiliates
Principal Consultant, Acct Mgr, Practice Lead (Former Employee) – Atlanta, GA – October 23, 2017
Led a practice area, account team, and managed projects. Hard work but felt like contributions made a difference. Culture has changed since I was there. Some hard times, but it seems that things have gotten better overall.
Good work with good clients. Great colleagues. Growing personally and professionally
Heavy emphasis on sales started to affect client focus
Director Talent Acquisition West Region (Current Employee) – Los Angeles, CA – July 18, 2017
North Highland has some great components and some of the brightest most talented employees. The shortfall comes in relation to the their culture. It's very cut throat and, as a result, has a high turn-over rate.
Staff Accountant (Current Employee) – Atlanta, GA – March 28, 2017
Great place to work, just a far commute for me. Culture is rapidly changing due to new management structure. I enjoy being able to work from home. The only thing that's a problem is the commute getting here.