Teller (Former Employee) – Portsmouth, NH – June 26, 2018
I enjoyed the people I worked with. I was respected. However, I was just thrown into my job and trained as things came along. I would have done better had I received classroom training with actual examples to practice.
Lead Teller/MSR (Former Employee) – Lebanon, NH – June 19, 2018
Lots of training to get started, along with continued training throughout employment. Management had an open door policy, was able to communicate with them daily. Smaller branch so everyone knew each other and worked pretty well together. With my title I was sometimes pulled me in multiple directions. I loved the fact that it was a small branch though, we collaborated well. Also, being able to help members get products that they needed to help provide for their financial situations was a satisfying experience.
Trainer (Former Employee) – Portsmouth, NH – April 11, 2018
Managers supervise family members! Manager approves daughter's loan. This place is run by awful management and if you complain you are fired. Just ask the VP of HR. Oh wait, he was fired for being ethical.
Teller (Former Employee) – Portsmouth, NH – February 2, 2018
They only do things if the public will see it as a good thing, instead of doing the right thing. They will lie to your face about why they are doing something. The true reason is because it makes them look good.
Teller (Current Employee) – Portsmouth, NH – January 18, 2018
Northeast Credit union can be a fun place to work. My most recent manager is awesome and I enjoy the people I work with. It was easy to learn the softwares used and I have been able to move up. However, now there is no “self promotion” so you can only move up in the branches if somebody leaves and the postition opens. Raises only come once a year and if you do change positions the year starts over. Pay is not competitive and I have found it’s below average.
Teller (Former Employee) – Lebanon, NH – September 9, 2017
God aweful job with no advancement opportunities, favoritism runs high in this company, and there is no advancement based on actual skill. Sales training is non-existent yet they want you to sell, sell, sell! And the incentive compensation that they pay should be illegal. If your going to work at a financial institution, stay away from this one!!
P.S.- And if the the assistant branch manager crashes into your car, make sure you call the police!
Over the last few years the company has seen a culture shift for the worst. Many years ago it used to be a great place to work, a place you were happy and proud to be a part of. Now.....not so much.
Now the only way you can get ahead is who you know. Managers will hold employees back or give bad reviews just so they cannot leave a specific department. The worst part is they are protected by the senior management so nothing will ever be done.
If you want a job where they expect the world and pay you nothing, this is the place for you.
None (Former Employee) – Portsmouth, NH – August 3, 2016
Former employee. Gave many years to NECU . The last 10 years saw many management changes including some who had no clue what they were doing but has staff who did work while they took credit!! Became like a big bank and lost the member focus! Just get referrals and sell whether the member needs it or not... If you didn't kiss up to the right people you were targeted until you quit or weren't useful anymore. Was a good place at one point until changes in management came along. Surprised they haven't been sued for treatment of employees and harassment!!!
Management, treatment of dependable employees, favoritism
TELLER (Current Employee) – Portsmouth, NH – July 1, 2015
A typical day at work consist of easy people to work with, fair management, and a team that becomes family. Would highly recommend this work place for anyone who wants to get involved in a long term career.
A typical day involves working at the main branch in Portsmouth NH and traveling to the other branches throughout the state of NH. Depending on the needs of the branch and Facilities manager who I directly reported to. I had only five co-workers in my department at the main branch but I traveled to all the branches and was known very well by all the branch managers. The hardest part of the job had to due with me being the first person they put into that position I had to lead the way on what my roles were and what tools we needed. Lack of tools at the start was also a small issue. I learned a great deal of things while at NECU. Banking rules to HVAC repair, and so IT support. I found the whole job enjoyable. The best job I have had to this point. I would not have left if I didn't quit to finish my degree in California.