STS is challenging but the clients make it worth it
Behavioral Health Worker (Current Employee) – Philadelphia, PA – January 22, 2018
Sometimes the client's make it worth it. There are some clients that are a joy to see and work with. There are many elements to take into account throughout an average day. Working in a school adds the element of taking into account the culture of the school and classrooms the clients are in. Supporting the clients' educational/academic needs aren't explicitly in the job description, but in my experience just about necessary to do the job. On average about 80% of the day is spent walking around and on your feet.
Management pays a lot of attention to behavior reports being submitted daily. I don't believe employees are compensated properly for the amount of time reports take to be completed correctly. It's common to spend more than the hour given completing reports.
This is a decent entry position to the field of social services. Coworkers make or break a day as well. I've been fortunate to be a part of supportive teams. I can't imagine making it throughout a work day without the support of coworkers.
Lead Behavioral Health Worker (Former Employee) – Philadelphia, PA – January 15, 2018
Not a great place for long term work or advancement. The agency is going under. The lowest people who do the most work are usually the first to be let go, and the ones who are the most stressed out for being overworked and unappreciated.
Behavioral Health Worker (Current Employee) – Philadelphia pa – February 15, 2017
A typical day inside the school is chaotic is is really no communication between workers therapist and the school. I learn a lot from the children they are full of information and can give you updates on other children. Management is the worst when its time for children to have therapy they rather text you and have you loose time with a child you are working with to leave and escort a child to them so they can have therapy. The management is very shady and back stabbers. The hardest part about the job is not having communication with the therapist so they you can cohesively work with the children. The most enjoyable part is building bonds with the children.
Great organization trying to come back from financial issues
Child Welfare (Current Employee) – Philadelphia, PA – February 6, 2017
The people who work at Northern are very motivated to make a difference. It is great to be around so many inspiring individuals. However, due to on going budgetary problems, Northern is not able to support staff in a way they deserve. Northern has been working hard to come back from huge financial issues that occurred years ago, and while I feel that the new CEO is making very positive changes, employee salaries and moral have suffered. This has lead to a lot of turn over, especially in executive positions. This often leads to lower level employees taking on responsibilities that leave them feeling over-worked and under compensated.
Management (Former Employee) – Philadelphia, PA – September 7, 2016
Upper Management doesn't value the experience of the staff. They do not practice their own core values, poorly train their employees, are not supportive and like to place blame inaccurately. The children serviced lose greatly as a result of the terrible leadership.
Agency is focused on money and egos. not children or treatment
management (Current Employee) – philadelphia pa – June 8, 2016
This company has lost its entire upper management, including its CEO and all directors in less than 1 year. Current leadership does not have the childrens best interest at heart and do not interact with their employees let alone care about their safety or well being. Lower paying agency.
staff under management are nice to work with
pay, managment, turn over, lack of concern for kids and staff
xxxx (Former Employee) – Philadelphia, PA – April 22, 2016
With the new administration this workplace has become almost hostile. Direct support staff are not able to directly communicate with upper management, causing a feeling of animosity and lack of support to lower employees. The new administration does not take the time to get to know their dedicated employees or the programs they are overseeing. This agency was previously working toward being certified in the sanctuary model, promoting open communication and support. This is no longer supported by the agency. The use of evidenced based practices is identified as a low priority from administration. Focus is only on billing, at the neglect of clinical integrity and employee morale. Staff who are incompetent and negatively impacting agency progress continue to work there with no repercussions or consequences.
Direct support staff continue to show dedication to the clients
Quality Improvement Specialist (Current Employee) – Philadelphia, PA – July 11, 2015
A typical day at work at Northern depends on which department you are in. If you are in direct care with the children, your work day is likely to be more hectic and it can be stressful at times. Overall, the staff were dedicated and great to work with.