Northkey Community Care
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About Northkey Community Care

Welcome to NorthKey Community Care

NorthKey Strategic Plan

VISION STATEMENT: NorthKey Community Care will be recognized as the leader of integrated primary healthcare for individuals and families with behavioral healthcare needs and developmental disabilities. MISSION STATEMENT: Transforming Lives and Communities through excellence in mental health, substance abuse, and developmental disability services. (TLC)

Core Values

Core Values: (PERFORMS) Promoting health, hope, and human potential Exceeding expectations through excellence Removing barriers to growth and development Fulfilling individual and organizational potential Operating with accountability Recognizing opportunities for success Managing change with care and competence Serving safely, efficiently, and effectively

Services Offered

Achieving our mission to transform lives and communities by providing excellent mental health, substance use and developmental disabilities services empowers NorthKey to offer an array of services that are: Broad in the scope of conditions treated Thoughtfully delivered based upon current research Flexible in terms of frequency of contact and types of service providers Conveniently located to enhance accessibility and integration into your life These goals, characteristics and guidelines help NorthKey’s board of directors and administrative staff develop services to meet individual, family and community needs. Beginning services with NorthKey requires just one call to our 24-hour ACCESS team.

Family and Children Services

We know there are times when issues interfere with the type of family life you desire. NorthKey Community Care provides services to help you improve the mental health of your children and family. Our professional staff understands behavioral health issues and how to help your children, and you, improve communication and reduce family tensions. We work with you and your child to assess the factors creating your stress and provide assistance through individual therapy, family therapy and intensive case management. When necessary, our psychiatric services team assists with medication evaluation and medication management. It is important for you to be involved in your child’s treatment. We can decide as a team what that will look like given your child’s unique needs at this time. Some children open up more in therapy when a parent is not present and others may initially feel more comfortable having a parent in the session. It is generally best to let the child guide these decisions. As the parent, you will be kept informed as to the general issues your child is discussing in therapy, but specific details will be kept between the child and therapist. In addition, the therapist will discuss with the child what information must be disclosed to the parent so that they are aware of the limits of confidentiality. If you have any concerns or question that you would like to communicate to the therapist, this can be done by calling the therapist via phone extension, asking for some time to speak with therapist before or after session with child, or creating a plan for occasional family sessions in addition to individual sessions if needed. Our treatment staff help build family communication skills, stress resiliency skills and effective coping skills for children from birth through age 17. We help your child and family reach your potential and truly transform your life.

Adult Services

When you are experiencing a mental health and behavioral health issue, NorthKey Community Care offers a wide array of high quality, accessible mental health and behavioral health services to help you develop and improve coping strategies, improve mental health and sustain recovery from mental illness. Our Adult services are targeted to individuals who are eighteen years of age and older and include a range of outpatient assessment, diagnosis, treatment and support options. These services are available at our outpatient service locations throughout the Northern Kentucky region. NorthKey clinicians use proven approaches to assessment and treatment. Following your initial assessment, your treatment may include follow-up counseling (individual, couple, family and group treatment), case management, medication evaluation and management and other support services for a personalized recovery plan. Our goal is to help you reach your potential and transform your life.

Substance Use Services

Our substance use services are provided by knowledgeable treatment staff, based in current research and are delivered in a thoughtful and compassionate manner. NorthKey Community Care offers a variety of evidence-based substance use treatment services to assist you to actively engage in your recovery process. Your services begin with a comprehensive assessment and development of a personalized treatment plan for you and your family. We offer outpatient substance use services in several levels of frequency and intensity to facilitate the development and implementation of your personal recovery plan.

Developmental Disabilities Services

We Know that people thrive best when they live actively and participate to their fullest in their community. If you think someone you love has an intellectual and developmental disability (IDD) and may benefit from supportive services delivered in their community, NorthKey can help. NorthKey provides a broad array of services to meet the needs of individuals with intellectual & developmental disabilities (IDD) as well as helps guide individuals and families to access useful information about all community resources available to them. We are here to help you make informed choices about the service and supports you and your loved one need to maintain strong community relationships and connections . We help you assess and plan for both short-term and long-term resources that are suited to your specific situation. Our knowledgeable IDD staff also helps you navigate the various, and often complex, requirements for available services and specialized payment supports.

Regional Prevention Services

NorthKey believes it is important to invest in prevention of unhealthy substance use as well as in treatment of problems related to substance use. NorthKey’s Regional Prevention Center collaborates with local community-based coalitions to develop and implement strategies within our schools, churches, businesses, local community agencies and governmental agencies to increase our community’s capacity to promote positive choices regarding substance use. We use results from prevention research to guide our community initiatives. Our current community efforts include: Training Outreach to Alcohol Vendors and Restaurants Organized Youth Advocacy Kentucky Moms Maternal Assistance Towards Recovery (Ky-Moms MATR) Regional Resource Library

NorthKey's Response to COVID-19

NorthKey is committed to continuing to provide safe, quality services as our community works to prevent the spread of the COVID-19 virus. We are taking precautions to make sure that our locations are thoroughly cleaned, and we are asking our staff and clients to keep six feet of distance between themselves and others when they are in our buildings. You may be screened with a few questions when you come into the building. We ask for your patience as we navigate these challenging times together. We are continuing to provide services in our offices, and you can call our Access line at 859-331-3292 to schedule an onsite appointment. We are also offering the option of having your meetings with NorthKey service providers held remotely by telephone or video link. If a remote appointment is your preference, the Access staff at 859-331-3292 will explain how you can get that scheduled. To learn more about our telehealth services click here. In this stressful time we are here to help. We look forward to serving you and confronting these challenges together.

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Company Details

Headquarters

502 Farrell Drive, Covington, KY - Main Campus

Employees

201 to 500

Industry

Healthcare