Northwest Community Healthcare Employee Reviews

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1.0
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Co-workers, other dept staff friendly and helpful.
Medical Assistant (Former Employee) –  Arlington Heights, ILFebruary 15, 2019
No proper training besides 1 day core to learn epic. Otherwise your on your own to learn the system. Difficulty getting tools you need to work with patients daily.
Communication in the Dermatology clinic is great with MA and RN team. Communication with MD is lacking or absent. (You'll need to know how to read minds or body language.)
Clearly management will NEVER hear your words.
The management states"open door communication" That is NOT TRUE.
None of your hard work is noticed.
Pros
Busy office Time goes by fast.
Cons
Management questionable, MD NO communication, Eat your breakfast most days you dont get your full lunch.
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5.0
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Great place to work
Clinical Nurse (Current Employee) –  Arlington Heights, ILFebruary 10, 2019
Its all about high standard of care. Recognized employees no matter what department you are from and benefits are great. Staffing is great compare to what I have experienced with other stablishment.
Pros
resources are always available for everyone
Cons
Hard to navigate the hospital for visitors.
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5.0
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love it here
Certified Medical Assistant (Current Employee) –  Mount Prospect, ILFebruary 7, 2019
this has been the best job ive worked in a long time the staff are always smiling its amazing to be in such a good work environment they actually care about their employees.
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1.0
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PFS Reimbursement Corrdinator
Reimbursement Coordinator (Former Employee) –  Arlington Heights, ILJanuary 24, 2019
I was a contractor for this job and it started off very nice, orientation was good and all but don't get sick in your first 30 days. I was ill 3 days not in a row but nonetheless, my assignment there ended so fast it made my head spin. I was getting into the process very well and everyone liked me but the HR rules are way too tight. My manager even thought it wasn't fair that I had to be let go like this.
A important message to HR- people do get sick. Don't make your restrictions so tight you lose good workers like this. I need a job and this I did not need. Thanks a lot...who ever came up with that rule was horrible.
Pros
Nice bunch of people
Cons
Way too tight on their absent rules. 3 strikes and your OUT
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Stationary Engineering
Engineer Level 1 (Former Employee) –  EngineeringJanuary 8, 2019
This company has great PTO benefits. You will need the PTO due to the workload and stress put on your shoulders. It;s insurance is run of the mill nothing special, comparable to most employer provided health care.The pay scale varies from a low average to very good depending on who you know and or if you are one of the "group" The culture has lost it;s closeness and it is every man for his self in engineering. Manager who has overstayed too many years under the new director's guidance has developed a department which is stressful and biased with backbiting going on. HR will not intervene or does very little to correct departmental issues, they only listen. When dealing with coworkers in other departments or the maintenance department it is usually a very good and professional experience where you are treated well and with respect for what your job involves. Overall I would choose wisely if opportunities are in other departments or elsewhere
Pros
Paid time off
Cons
Poor un-professional biased manager
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4.0
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Nice place to work
Registered Nurse (Current Employee) –  Arlington Heights, ILDecember 8, 2018
It's a nice hospital in a great neighborhood, still a community hospital not acquired by Advocate or any other systems yet. Well staffed but the pay is so-so.
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2.0
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management ruined this office
Medical Assistant (Former Employee) –  Arlington Heights, ILDecember 4, 2018
most of the co-workers are great but management made it unbearable to work if you were not one of the bosses favorites. some of the co-workers would bully others and management did nothing
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5.0
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Management is great !!!! Doctors are wonderful !!!!
Certified Medical Assistant (Current Employee) –  PalatineOctober 2, 2018
Northwest Community Hospital is the best place to work for ... Great benefits... paid vacation ... Wonderful patient care ! I’m so happy to be a part of NCH Hospital !
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Look elsewhere
Facilities (Former Employee) –  Arlington Heights, ILSeptember 5, 2018
The job here isn’t about what you know, its all about who you know. There’s a huge disparity in pay between the favorites and everyone else, even with the same qualifications. The benefits are subpar. The ONLY thing good is PTO tme. The raises are horrible and insulting. If you like 1-2% raises with pay that’s already below average. If you like to have pay that doesn’t keep up with the cost of living. If you like having to not only do your work but pick up the overpaid favorites work because they’re too good. If you like being under appreciated as you watch the managers favorites plan BBQ’s at work, joke around all day, then dump all their work on you, then this place is right up your alley. Otherwise, stay away. This used to be a very good place to work, until the new administration came in.
Pros
Ptp
Cons
The manager makes it a very stressful environment.
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Wouldnt work there anymore
Floor Technician (Current Employee) –  Baltimore, MDAugust 29, 2018
I wouldnt send anybody there to work the place is very dirt to be working in at all. That place could be in for business at all. The patient should be taking care of better then what they are now
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5.0
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Excellent organization to work for.
Manager Employee Relations (Former Employee) –  Arlington Heights, ILAugust 28, 2018
Each day you were presented with new and challenging situation which afford you the opportunity to apply and develop new approaches to resolution of issues. Management encouraged you to be creative and innovative is your role and were always open to new and improved means of doing your job.
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4.0
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Ok To work while you are searching for better job
Claims Adjudication Specialist (Former Employee) –  Arlington Heights, ILJuly 18, 2018
Poor management never looks at the experties or experience in the field . They promote the indivuals they like. No career advancement.

Benefits are ok and culture is wonderful. Payscale is not cometetive.
Pros
Good Benefies
Cons
No Advancements
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5.0
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Great place to work.
Health Information Management Specialist (Former Employee) –  Arlington Heights, ILJuly 5, 2018
Great place to work. Great hospital, great benefits. Great management - allows you to get your job done. You will have a great sense of accomplishment and gain great experience.
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1.0
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Leadership
Practice Manager (Former Employee) –  Arlington Heights, ILJune 4, 2018
The leadership staff at the Director level at Northwest Community Healthcare lack experience, professionalism and communication skills to develop a strong team.
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5.0
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Productive
Bad Debt Coordinator (Current Employee) –  Arlington Heights, ILMay 10, 2018
Very nice place to work. Competitive salary and very engaging work assignments. Very proactive management team. Team building is a priority and it is a great motivation.
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5.0
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Pct
Unit Secretary/PCT (Former Employee) –  Arlington Heights, ILMay 7, 2018
Great place to work. Plenty to do. Learned a lot. Met a lot of people. Would recommend for anyone interested. Flexible with hours at times and which department you work in .
Pros
Flexible days to work.
Cons
LPN's cannot work as a nurse.
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1.0
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Ortho floor
Staff Nurse (Former Employee) –  Arlington Heights, ILMarch 25, 2018
I would NEVER NEVER recommend working at this Hospital. Management only cares about themselves. Management was never around to see how petty the statf was. CNAs ran the floor most of the time. Nurses were not team players. All the nurses just back stabbed each other. The charge nurse was always on a power trip. Even upper management knew how horrible this floor ran. Shame on them.
Management never gave you compliments or praises. They just looked at the bad and thrived on it.
Shame on you NCH!!!
Pros
Nothing
Cons
Management was horrible
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1.0
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Patient care is no longer the priority but making money for the partners is
Nurse (Former Employee) –  Home healthMarch 1, 2018
team managers and director -the best, aproachable. partnership has undone all the work they have done and running us into the ground. Sad to see good people leaving in droves. When will someone anyone recognize they are destroying us?? Yes we WERE a great place until a bunch of strangers took over focusing on money first no matter how it works out for patient care.
Pros
Managers but they can't help, co- workers, everyone supports each other
Cons
Work to exhaustion, productivity before patient care, a sinking ship, no schedule, no training, cno oblivious or just doesn't care?
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3.0
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Its a grind...
IT (Current Employee) –  Arlington Heights, ILMarch 1, 2018
CIO has stated 'there is no such thing as work/life balance'. Expect to work a LOT of hours if you work in IT without much of a budget. If you don't work in Epic, expect that you're not going to get training. Overall the people are very friendly and the benefits are pretty good.
Pros
Wellness center was recently upgraded, Haven't increased the cost of healthcare in the last 2 years, Standard yearly salary increase (2-3%)
Cons
Bad vacation policy, VERY long hours, upper management micro-manages, if you screw up expect to get yelled at.
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1.0
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Leadership is lacking
STRATEGIC MARKETING MANAGER (Former Employee) –  Arlington Heights, ILFebruary 28, 2018
Under the bus culture prevails in middle and upper management. Uncertain direction and future. Concern that the organization will be bought by a larger competitor is ongoing.
Pros
Good front line staff
Cons
Poor leadership
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Overall rating

3.0
Based on 53 reviews
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2.9Work/Life Balance
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2.8Culture

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