Overall, it was a good place to work.
Medical Records Technician, Phone Receptionist (Former Employee) – Seattle, WA – November 3, 2014
A typical day would start by going around the office gathering charts from out boxes and bringing them to my desk to clean and file. Pull charts for appointments 2 days ahead. Gather patient lab reports from printer, find charts to go with lab and give to providers to sign off.
continue cleaning and filing charts. Process patient requests for release of records, using copy machine, fax machine and mail service. Hardest part of day could be trying to find charts not in file.Loved my co-workers, most of them knew the meaning of teamwork. We never had to ask each other for help, we just jumped in. Learned what goes on in a specialty office. Had 3 Administrators when I worked there. Most were supportive when front desk staff needed to talk. The most enjoyable part of the day was to see patients happy or the new babies.
Always busy, teamwork was really good, frequently complimented by providers on how hard we worked, learned how to work in a very fast paced environment, monthly staff meetings were informative
Not trained on new EMR system or how to scan records.