Anonymous (Current Employee) – Pembroke, NH – April 11, 2018
I think we are finally working towards a bright future. We were unstable with our management for many years. No one was willing to stay and actually put in the hours needed to fix all that has been wrong for years. We got a new GM last fall and I think it's working out pretty good, he doesn't seem like a "fly by night" guy like our last few GM's have been. He's made a lot of good changes and I'm pretty happy about all of our new renovations in the building. I'm starting to feel pride coming to work again!
Nortrax being a John Deere dealership, was a great place to learn about heavy equipment.
Warehouse Specialist (Former Employee) – West Palm Beach, FL – June 11, 2018
A great place to learn about heavy equipment, I had a great relationship with the mechanics, sales people, technicians, and customers as well.The most difficult part of the job was keeping up with a set schedule and the best part was being appreciated by technicians, mechanics and especially my customers. In the last 3 years we had 3 different General managers, and my supervisor was new to the position, but we learned to work together, and improve week to week. A great learning experience.
great working relationships
differences in the direction of my department's work flow
Productive place to work, with great customers and great teammates
Parts Specialist (Former Employee) – Duluth, MN and Virginia, MN – February 6, 2018
Being in a man oriented company, I had to prove myself always. I stayed for 35 and 1/2 years. I did not think for the number of years that I worked that I was getting the same as the guys for the same work. After retiring, you leave with no life insurance that you paid into for 35.Other than that, it was a great job..
Great customers to work with
Healthcare did not cover much, bonus program changed every year and they made it harder to accomplish.
Bilingual Technical Support Specialist (Current Employee) – Tampa, FL – November 16, 2017
Understaffed IT dept. and a lot of procedures that hinder productivity. Hardest part is to work thru the red tape to get the job done, the most enjoyable part is the vast variety of things to learn, and the satisfaction of helping people that are not always computer savvy.
Shop Supervisor (Former Employee) – Chippewa Falls, WI – November 16, 2016
Trying to motivate each tech to work in an expedient manner while staying within the "proper" etiquette of the company. I learned different areas of the company via computer and public relations. Management has hands tied with disciplinary actions on non motivated techs. Enjoyable management to work with, more than willing to help if time allowed. Trying to motivate each tech to work without benefits or raises was daily challenge. The best part of the job was how well the branch employees got along with each other.
Branch parties for comradery purposes, individual managers buying lunches
Healthcare to expensive, budget wasn't set correctly, not focused on the little guy
John Deere Service Manager (Former Employee) – Miami, FL – June 3, 2015
Not all that glitters is gold. Co workers are good, while they last. Upper management has turned the company into a toxic atmosphere. The model where one man (Branch Manager) calls all the shots is horrible. Good pay, good benefits, horrible culture. Lack of on the job training, often leaves you out to dry. Upper management leaves middle managers hanging. Always, always, get everything in writing.