Novadebt Employee Review

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Management out of touch
Credit Counselor (Current Employee) –  Freehold, NJJanuary 7, 2014
This company micromanage their employees. Advancement is limited.I have been here for years and and I have not been promoted. This company is only concerned about the numbers, " compassion" is only for our clients but not for the employees. Upper management will feed you and do activities, but morale is not just feeding you food and having activities. Management and Upper management should have a more sincere approach with the employees. At this company you will have "write ups"
, every employee that works here have a write up that you must sign. If you hit you session goals but you miss other categories that are not under your control you will have a write up and may be fired. This company for being a small company have lots of turnover of employees. You will be fired for being 6 minutes late 12 times in a 6 months period. It does not matter if you have great numbers.
Overall if you want a paycheck the pay is decent, but the way you are treated is demeaning and stressful.
Pros
Free lunches and activities, decent pay
Cons
Management
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great company
Financial Advisor (Former Employee) –  San Diego, CAOctober 30, 2017
I started off in the Housing counselor and worked several department that entails data processing, Claims Adjudication, financial advisor. I provided state assistant programs to home owners.
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Oppressive, highest turnover ever, clueless management
Credit Counselor (Current Employee) –  San DiegoFebruary 9, 2015
This place is very poorly run and they make a lot of bad decisions that negatively affect employees because of their poor judgment and lack of experience. Lots of unnecessary layers of pseudo management for a small nonprofit. There is no planning and everything is done on a whim. Upper management is arrogant and seriously in denial. Some of the worst treatment towards the hard working employees I've ever seen. Upper management do little to nothing all day except micromanage employees and write them up for childish things, which is endless. Big brother atmosphere and high school operation. Very clickish place. You get nothing but negative feedback on a daily basis, to the point where employees just don't want to work here any more. Even if you are a very good employee they will beat you down and find something to pick on, unless you are one of the chosen few in their inner small minded circle. Most of them promoted from low level jobs in the company which is disastrous. They can't keep employees --it's a revolving door. There are frequent layoffs at a moments notice and no job security or satisfaction at all. Very nice coworkers though. .Other than that, do not recommend this place at all.
Pros
Coworkers and helping people
Cons
Terrible work environment and clueless managment
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Overall rating

2.7
Based on 21 reviews
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Ratings by category

2.8Work/Life Balance
3.3Compensation/Benefits
2.3Job Security/Advancement
2.4Management
2.5Culture