NPC International Employee Reviews

Found 190 reviews matching the search See all 191 reviews
Sort by: Helpfulness | Rating | Date
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Glorified Delivery Driver
Assistant Restaurant Manager (Former Employee) –  Topeka, KSSeptember 24, 2018
Long story made short:

I was hired on as an Assistant Manager to be trained and moved to a different state. What actually happened was, I got trained by an awesome GM, and then I was moved to be a delivery driver (paid as an assistant manager) at not one, but two in city stores.

I was lied to from the very beginning.
Pros
Tips
Cons
Everything else
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Assistant Manager for Fast Food Location
Assistant Manager (Former Employee) –  Ogden, UTSeptember 12, 2018
It wasn't for me but there were plenty of managers that really enjoyed working for the company, I think it depends a lot on the crew your location has and how much power you're given to make staffing decisions
Pros
free lunch
Cons
Wasn't for me
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun environment
Customer Service Representative (Former Employee) –  Bartlett, TNAugust 31, 2018
It could be better managers could have a better attitude towards their customers and workers and prolly a better schedule for they workers than they have now
Pros
Discount
Cons
Salary, breaks and scheduling
Was this review helpful?Yes 3NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not a very good place to work doesn't value their employees
Shift Manager (Current Employee) –  Warren, ARAugust 13, 2018
I am looking for a better opportunity . They don't value the employee don't want to work with you. No vacation time no bonus. No opportunity to advance.
Pros
None
Cons
No breaks
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very team driven company to work for.
General Manager (Former Employee) –  Hattiesburg, MSAugust 7, 2018
In NPC, there is always room for advancement. The company is fun and upbeat and introduces it’s team to many new skills quarterly. Although the hours are long and sometimes stressful, the benefits made it all worthwhile.
Was this review helpful?Yes 2No 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to start a first job. Gives great opportunities for promotion.
Assistant Manager (Former Employee) –  Philadelphia, MSJuly 20, 2018
- Open and Close drawers, check and label any expired product
- Food Safety Procedures, manage costs, delegation
- Management was well respected
- Employees were dedicated and fun and easy to work with
- (Hardest) Not enjoying manger meals
- (Most Enjoyable) Solving customer disputes
Pros
Manager meals, two days off weekly
Cons
Break was only given if worked four straight hours
Was this review helpful?Yes 3NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Over worked and under paid!
Assistant Manager (Former Employee) –  Wetumpka, ALJuly 19, 2018
Everyone is over worked, no help from upper management. They can't seem to answer half your questions and when you are short staffed they fuss when the things that need to be done don't get done and they take their sweet time to hire some help. Too stressful
Pros
flexable
Cons
Health sucks even for silver, over worked, you dont get reconized for hard work
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Awful pay
Driver/CSR (Former Employee) –  Springdale, ARJuly 18, 2018
Was never paid for my sign on. The guy who referred me was never paid for the referal. The customers were always complaining even when their order was made correctly. They learned how to get free food and took advantage of the store. The customers do not tip well if they tip at all
Cons
Over worked due to poor scheduling
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good basic job for transitioning into real career
Shift Leader (Current Employee) –  Fayetteville, ARJuly 17, 2018
This it the kind of place you work before you move onto a real job. It is a great job for a young adult to try their hand at managing or a college student looking to survive till they graduate.
Was this review helpful?Yes 2NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Do not ever work for an NPC owned Pizza Hut.
Rgm (Current Employee) –  Tampa, FLJuly 14, 2018
They will over work you, under pay you, make you miserable, treat you like a pawn in their game of profits... NPC never gives general managers enough labor hours to properly staff the restaurants which leads to long wait times, cold food, unhappy guests and stressful shifts with little help. All of this leads to customers who dont tip the driver or servers cause the food is always late/cold because there are never enough employees on staff, unrealistic and ridiculous standards of operation make it a horrible workplace. Employees NEVER get off on time. Especially drivers and managers. Schedules are made and posted once a week, you are required to be there on time but will be most likely end up staying up to 2 hours past your scheduled off time to "help out". Schedules are made purposely understaffed cause they expect/assume everyone will stay late if its busy but that's the only way schedules will please the company standards. Theres a max amount of hours any schedule can have and it's never enough to meet their unrealistic standards. It is such a joke of a company. Pizza Hut is a great brand, but any Pizza Hut owned and operated under the company NPC will take so much advantage of you. Trust me. Just being honest from my 9 years experience. Finally seeing the light. Do not work for any restaurant owned by NPC. You will regret it. Much like I do to have wasted so much of my life here...
Pros
Zero, Zip, Nada
Cons
The whole company is a con
Was this review helpful?Yes 8NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Wonderful staff, but POOR management!
Crew Member (Former Employee) –  Durham, NCJuly 12, 2018
The management at the 295 W Highway 54 is very poor. Gets into arguments with employees and does this in front of customers. Also, the manager is very unprofessional.
Pros
Great Staff
Cons
Management
Was this review helpful?Yes 2NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great in some locations, horrible in others.
Restaurant General Manager (Current Employee) –  Jacksonville, FLJune 26, 2018
You'll end up working more than anyone should be expected to work. The labor model used by the company pretty much requires you to either work 70 hours a week or provide poor customer service. Training of entry level employees is lacking because of labor model. Company is cheap on maintenance of facilities as well.
Pros
Good benefits and upward mobility
Cons
Extreme working hours at times and lack of support due to labor model.
Was this review helpful?Yes 5NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Soul crushing work environment with little training
Customer Service Representative (Former Employee) –  Pittsburg, KSJune 25, 2018
The supervisors are very little help to you, it seems that every other call you're going to have to transfer it to a supervisor because it's something you aren't trained to handle. You have to clock out to go to the bathroom or go on your joke of a ten minute break! The computer systems you use are incredibly outdated. When a customer wants to check on a late order you have to raise your hand like an elementary schooler and wait for someone to check on it for you instead of being able to check it yourself. It wastes the customers time. 60% of Pizza Hut orders are made incorrectly because of these call centers. The entire operation is soul crushing. Customers are rude to you left and right. Don't take this job unless you have absolutely no other options.
Cons
One short break(if you're lucky, poor training, boring, low pay
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
NICE fun place to work for younger
Call Center Representative (Former Employee) –  Bartlett, TNJune 16, 2018
It was relaxed pace its good for younger people a lot of fighting in the work place because of the younger generation they hire a typical day is a lot of orders going out
Pros
flexible hours
Cons
to many young people no balance
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Lazy Standards
Restaurant General Manager (Current Employee) –  Nashville, TNJune 10, 2018
Extremely LOW and Lazy standards with this company. Terrible communication between all levels of management. RGMs are not given reign over the buildings they run, schedules change constantly for the RGMs and shift leads but with no communication about it. Terrible environment for learning or training. There is a "7 week training program" for management, but it leads nowhere and you learn nothing during that time.
No matter what position you hold, unless you are an area manager and above, you are considered a cook and only a cook.
Don't get your hopes up.
Was this review helpful?Yes 6NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
Supervisor (Current Employee) –  Memphis, TNJune 6, 2018
Everyday is a new experience and I learn something new everyday.
Management is solid and helpful. Hardest part of the job is the pay. The most enjoyable part of the job is being the light for some customers and being able to resolve an issue
Was this review helpful?YesNo 2Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Was a good place to work ,when they care about their people
Training Store Manager (Former Employee) –  Overland Park, KSMay 29, 2018
Very stressful when you are working with management that has the behavior passive aggressive, not an good working environment. work for wendys 20 years great place until this company took over
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
the hardest part of the job
AP Associate/ Analysts (Current Employee) –  Pittsburg, KSMay 22, 2018
The hardest part of working at NPC is the fact that there is so many woman that work at the corporate office there is always so much drama. I also wish they paid more to match other employers that offer the same amount of work.
Was this review helpful?Yes 2No 2Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Each store has great potential
General Manager (Current Employee) –  Dallas-Fort Worth, TXMay 22, 2018
Too many changes. Micromanaged. I completely love my job it doesn’t pay enough so I have to out source income. The work load and hours make it impossible to balance personal life.
Was this review helpful?Yes 4NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
The worst place to work fore
General Manager (GM) (Former Employee) –  Petersburg, VAMay 16, 2018
NPC is the worst company I had ever worked for..The upper management are very dishonest..I had been told on a number of occasions to FIX my store numbers by doing whatever it took (You know what I mean)...I spent many hours scrubbing the filth @ a few store's and never received any recognition or a simple thank you....Bottom line they just u know and someone needs to stop the this and hire an honest and caring upper management staff(ABSOLUTELY NO COMPASSION FOR ANY EMPLOYEE)..It is a very stressful company to work for...You are just a number and they do care about you about employees and family..DO NOT WORK FOR THIS COMPANY..VIRGINIA REGION IS THE WORST..
Was this review helpful?Yes 6NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at NPC International. Our community is ready to answer.

Ask a Question

Overall rating

3.1
Based on 191 reviews
539
442
347
226
137

See reviews about

2.8Work/Life Balance
2.5Compensation/Benefits
2.7Job Security/Advancement
2.9Management
2.9Culture