Anonymous (Former Employee) – Conshohocken, PA – January 24, 2019
"Family" owned business that can't get out of it's old school ways. Technology, process, etc. stuck in the 1970's. New technology and process innovation considered a low priority compared to 1970's business as usual. Operationally and Administrationally corrupt! The only glimmer of hope is the CIO in 2017 (a visionary)!
Productive and fun environment with lots of surprises in the office
Service Desk Administrator (Current Employee) – Conshohocken, PA – December 14, 2018
I haven't worked here long enough to get an exact view of what I really think. I have seen a number of people come and go and let go it seems. That concerns me as it appears to be different culture from my satellite office as opposed to the main office. I think management is a little rigid from my observation in several areas of working here. But overall its been an OK. work environment. Time will tell if this is a good fit for me.
Claims Intern (Former Employee) – Conshohocken, PA – June 11, 2018
NSM was overall a great place to work. The culture there is pretty laid back and fast-paced, but still manages to be relaxed. The internship program was great. I was able to learn a lot about the company's products, and about the insurance industry in general.
Intern (Former Employee) – Conshohocken, PA – October 14, 2017
NSM is a great place to start out your career. It offers training, and an open office environment where employees feel free to ask questions. The workers and management have a work hard-play hard mentality that makes it an enjoyable place to work.
Underwriting Assistant (Former Employee) – NY – August 11, 2017
NSM doesn't provide adequate training nor do they provide constructive criticism. Corrective actions or warnings are nonexistent. Their turn-around rate is high because their processes are outdated, management is reluctant to simple changes, and they throw you to the wolves and tell you to smile. Even then, there is no performance reviews or job security. Career advancement non-existant.
Benefits exist but are as worst at they come. They make up for it with competitive salaries, gym memberships, and company lunches.
Sales (Former Employee) – New Jersey – July 7, 2017
This job has great pay and even co-workers but is ran by a group of people who have no idea what is going on or that assist their employees. Zero job security and a lot of inside favoritism. Stay away.
Horrible management and zero job security and favoritism
Claims Specialist (Former Employee) – Pennsylvania – April 19, 2017
From all accounts this is not a good place to work. Those rosy phony reviews following the honest bad reviews speak volumes about the management culture. A position they advertised and I interviewed for 6 months ago has already been vacated. I would not recommend this company for anyone looking for a fair-minded, friendly and truly diverse place to work.
hostile work environment, no long-term job security
Underwriter (Former Employee) – Cherry Hill, NJ – April 5, 2017
'Management' is very unprofessional. The dynamic of this company is: 'thats too bad' if employees are unhappy. Salary is competitive, but it's the only reason some people haven't left. Between 10-15 employees voluntarily resigned in 2016. The computer system used to quote and service customers does not function properly and expected work flow is unrealistic. i would not recommend this job to anyone.
Processor (Former Employee) – Pennsylvania – March 15, 2017
No room for improvement or advancement unless you are one of their favorites. Special rules for certain people. They make promises they don't keep. Everything is top secret. Talk about open door policy but don't share valuable information. Mini meetings twice a week and still don't pass along information about changes that are being implemented. No job security.
I couldn't get out of here fast enough. The management is a joke and there is a total disregard for any sort of employment law. I've never seen such blatant horrible treatment of employees. The main problem is that there is no direction from the top.