NuBrakes Mobile Brake Repair Employee Reviews in Houston, TX

Amazing company culture with lots of assistance any time you need along with amazing coworkers. Great work/life balance. Weekly base pay was a plus too. Hard to receive a promotion or a raise(s) no matter how much you improve, terrible and unfair commission rate for your work/effort and you wont receive your commission until the end of the month, constant change in commission structure, no job security (16% of the company was just laid off), if you aren't the best of the best then you'll be put on a 90 day performance improvement plan (PIP) and fired even if you've hit your goals or improve in any way. There's high and low peak hours (customer booking intent) unfairly distributed among employees, top earners get the peak hours while anyone scheduled the low peak hours are still expected to meet the same goals/numbers as top earners. Overall, in terms of sales, great company to work for if you want to get started in sales but don't get high expectations. There was an amazing team atmosphere when I started over 1 year ago but it has now became/becoming very cut throat.

Pros

Coworkers, work/life balance, insurance, weekly pay

Cons

Commission rate/structure, raises, unfair peak hours, etc.

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Horrible Company, Stay Away

Technician (Former Employee) - Houston - December 18, 2022

Company is awful, from the CEO all the way down to Managers. A start up company with no automotive repair experience which makes the highly experienced Technician set up for failure. Total lack of communication between departments. They promise you a service area to work in since it is mobile automotive repair, but once hired on they will send you way out of your service area in rush hour traffic. They honestly do not care if your out till 9:00 at night. They want you to work 80hrs a week for 30hrs pay. They add same day jobs so your running back and forth getting parts way out of the way 90% of the time. They expect the technician to fix all the problems in the field that sales and Management department creates. The pay is horrible on top of all the rest. They Say they are not an "upselling" company but have guidelines they want technicians to sell so many jobs per appointment. Stay away from this company.

Pros

None

Cons

Everything is a con

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Good environment for sales

Technician (Former Employee) - Houston, TX - September 1, 2022

Good for young, learning techs, more sales dependent for the “good” money. Strictly mobile based, use your own phone for business. Customers have technicians personal contact.

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NuBrakes Mobile Brake Repair insights

Based on 17 survey responses

What people like

Ability to meet personal goals
Inclusive work environment
Time and location flexibility

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Overall rating

Based on 14 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance

3.4 out of 5 stars for Compensation/Benefits

2.6 out of 5 stars for Job Security/Advancement

3.3 out of 5 stars for Management

3.5 out of 5 stars for Culture

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