NuBrakes Mobile Brake Repair Culture reviews

Good company culture, unfortunately with the economic downturn they are constantly downsizing. Never worked for a company where the customers are constantly praising you and barely any complaints. Great PTO/sick time policy and very understanding of personal needs.

Was this review helpful?

Great Company

Manager (Current Employee) - Dallas-Fort Worth, TX - March 28, 2023

Has been a great experience. Great team, great culture and the product is awesome. Way better customer experience than going to a shop and it never gets old hearing how great we are from the customers. Techs can earn a lot of money if they have initiative and good work ethic.

Was this review helpful?

NuBrakes Mobile Brake Repair insights

Based on 17 survey responses

What people like

Ability to meet personal goals
Inclusive work environment
Time and location flexibility

Great product

Operations Team (Current Employee) - Texas - February 10, 2023

The services offered by Nubrakes are without a doubt a huge improvement from the traditional automotive shop experience. The team of technicians at NuBrakes are driven and do high-quality work. There is a great group of people working at Nubrake that care about the company. It is a culture that supports a good work-life balance and the benefits and PTO are great. Like a lot of startups, you will need to be adaptable and flexible to thrive at Nubrakes but the work and the people are fun.

Pros

Awesome people, Great product, Good Benefit

Cons

none

Was this review helpful?

Great work life balance and benefits, mediocre everything else

Team Lead (Former Employee) - San Antonio, TX - September 21, 2022

This place is your bog standard startup environment to be honest as far as culture is concerned. Benefits are awesome, very understanding for PTO and sick days etc. I had a great manager while I was there, who was however overworked and underappreciated. Work from home option is great, they provide all equipment including desk, chair, multiple monitors etc if needed. You have a lot of responsibilities and not enough time to do anything about some of them or else you will be working off the clock. They are constantly downsizing the company and if it's not you to get laid off this round, you will be absorbing some of the responsibilities from the people who were with no extra pay. Upper management is disorganized, inefficient, and some of them have never done the job and don't recognize certain roadblocks that are an obvious pain point, although to their credit if you make enough noise about something it usually gets changed. I understand layoffs happen especially in an early startup, however they way they go about it is very unprofessional in my opinion and soured what was left of an already failing reputation in my eyes. There is no job security here, if they need to raise funding and investors say they want less overhead anyone can be on the chopping block regardless of your KPIs/previous performance or seniority.

Was this review helpful?

Amazing coworkers and supervisor, terrible pay and commission rate, extreme expectations

Inside Sales Associate (Former Employee) - Houston, TX - June 2, 2022

Amazing company culture with lots of assistance any time you need along with amazing coworkers. Great work/life balance. Weekly base pay was a plus too. Hard to receive a promotion or a raise(s) no matter how much you improve, terrible and unfair commission rate for your work/effort and you wont receive your commission until the end of the month, constant change in commission structure, no job security (16% of the company was just laid off), if you aren't the best of the best then you'll be put on a 90 day performance improvement plan (PIP) and fired even if you've hit your goals or improve in any way. There's high and low peak hours (customer booking intent) unfairly distributed among employees, top earners get the peak hours while anyone scheduled the low peak hours are still expected to meet the same goals/numbers as top earners. Overall, in terms of sales, great company to work for if you want to get started in sales but don't get high expectations. There was an amazing team atmosphere when I started over 1 year ago but it has now became/becoming very cut throat.