I am glad to hear you enjoy the introduction into sales. We put a lot of time and effort into our sales training process to make sure our team as the tools they need to succeed. I am sorry that you feel that there is no growth opportunity within the company. In the 4 years the Inside Sales Department has been located in Boston we have went out of our way to promote off the sales floor, not just within the department, but in other departments as well. Take a minute to speak with your manager and let them know what your goals are and they can help guide you to your next steps!
Thank you for your feedback. NutraClick has a performance based call center that is not right for everyone. However, our inbound agents are certainly not taking 250+ calls per day. Our agents average 60-80 calls per shift. As for the "save", or retention sale, our customer do receive a free trial so we can expose as many people as possible to the benefits provided by our supplements. They are offered on subscription the exact same way Netflix works. However, when the customer calls each of our agents are trained to qualify the customer and decide whether the customer should be retained. I am sorry you did not perceive that approach in your time with us. I wish you the best in the future.
I am sorry you did not enjoy your time with us at NutraClick. I am also confused that you did not see potential for advancement. Our entire sales management team started on the sales floor in the same role you occupied. Not only that, but many sales agents successfully transitioned to roles in other departments, such as Finance, Marketing, and Product Development. I am sure had you brought this concern to our attention we could have discussed possible career paths.
I am sorry to hear you did not enjoy your role at NutraClick. We do our hardest to present the exact role prior to hiring to ensure a fit between the candidate and the job description. This is one of the reasons we have everyone interviewing with us listen to sales calls live and unfiltered. I am also sorry you did not enjoy our commission system. Our culture is definitely one of performance, in fact on of our Company Values is "Deliver results, first and foremost." The commission set up is very generous, with biweekly bonuses as high as $3,000. I am not sure what you are referring to, but our commission structure is a simple formula with only 3 metrics being taken into account. As for the call flow, it is filtered out to all agents through as they become available, not by sending to specific agents. I wish you the best in your future and hope you find a better fit in your next position.