Corporate culture based on utilities
Senior Software Developer (Current Employee) – Rensselaer, NY – May 13, 2016
The New York ISO is filled with dedicated professionals striving to maintain the reliability of the electrical grid while operating competitive wholesale markets to balance the best price for ratepayers of the state with the best price for generators of electricity. It grew out of the NYS Power Pool, a joint venture of 8 competing, vertically-integrated, publicly-regulated utility companies, and has embedded the "stovepipe mentality" of its roots deeply within its corporate culture. It has recently brought in a new set of executives who are attempting to introduce open, honest communications both between layers of management and between departments; this has proven to be a long, hard slog with very modest successes to-date. The NYISO has a huge collection of policies and procedures, and yet it still mostly operates in an ad-hoc manner where who you know is the strongest indicator of success. Its management team seems to be fascinated with selecting tools to address business problems. The NYISO has excellent benefits, incredibly important work goals, and fair-to-good base compensation. Its culture is a very good fit for individuals who stay calm under high pressure, who are able to leave the stress of work behind when they leave the office, and who can accept missed deadlines (both their own and of their coworkers) with aplomb.
Hierarchical control structures, Lack of technical career track (but they're working on it), Poor channels for communications, People-driven processes, Management fascination for tool-based solutions to business problems, Strong adherence to previous ways of doing things, Organizational Capability Maturity Model is mostly Level 1 but it thinks it's Level 2 or 3