Bartender (Former Employee) – Las Colinas, TX – March 5, 2018
You will stay busy at work, hardly have slow days. keep professional and do your job and you will make money. some benefits would be the insurance they provide for employees and the paid time off you get every year, they also will recognize good workers within the company. some cons would be late hours and long shifts to cover.
High turnover rate and lack of resources to provide great customer service.
Front Desk Agent (Former Employee) – Warwick, RI – January 9, 2018
I have worked for three other hotel organizations. The culture and ability to provide guests with superior service is limited by the management. There is a management is always right over guest satisfaction philosophy. The facility is poorly designed so noise is an issue especially since they have a bar. Breaks are scarce. Very poor work lighting.
i was over worked and under paid. They wpuld not give sufficient breaks to theor employees and worked us like dogs. I liked my old manager until he got replaced and basically sexually harassed me by inviting me to his home.
Front Desk Receptionist (Former Employee) – Irving, TX – September 24, 2017
Working in a hotel, you have your hand in everything: restaurant floor work, social skills being improved,delivering food, cleaning, checking guests in, and so on. Your hospitality and people skills improve quickly and you realize how beneficial it is to work in different departments to aid you professionally. The hardest part of the job is keeping up with everything and everyone, the most rewarding part of the job is controlling a situation well enough to where a customer is always satisfied.
Not a job I would do again for this company. Poor ownership - High Turnover
DIRECTOR OF FOOD AND BEVERAGE (Current Employee) – Plano, TX & Dallas, Tx – July 27, 2017
Ownership changes roles on a weekly basis and takes zero interest in the experience of the people that they hire. Some of the most experienced people within the industry have wasted their time here when their skills and talents could have been better suited elsewhere.
No healthcare, poor management, high management and employee turnover. Zero consistancy.
Hostess and Server (Former Employee) – Las Colinas, Texas – October 15, 2015
This place always has high volume in the evening this. It takes someone this patience and strive to work here. The management could use help and you can expect to have fun while at work with your co- workers.
Server (Current Employee) – Warwick, RI – February 6, 2014
This place lacks actual structure! There is management and there are department heads, but no one seems to be on the same page. Turnover is quite frequent, due in part to the previously mentioned issues. Work in the restaurant is like a typical restaurant, with your typical side work. However, like the rest of the hotel, no one seems to be on the same page. Everyone works as a team, but are quick to throw people under the bus....