Thank you for commenting that you enjoyed your work hours as a pro to the job. Whenever possible we do like to allow flexibility for our staff to promote a healthy work/life balance. We are slightly confused as to what role you may have played in our organization. You listed yourself as an “Executive Administrative Assistant” to date our company has not employed anyone by this job title, or in this role. We think you maybe referring to our Administrative Assistant role that supports our Admin and HR teams, if that is the role you are referring to you would know that our Administrative Assistant sits in our HR Team meetings where we consistently have round-robin style forums for staff to discuss ideas, projects, or ask for the support they need to complete their duties from the team of 9 people in those meetings. Our style and culture is very collaborative and many meetings take place throughout the week that specifically include employees at all levels in our organization, from a variety of departments to share ideas, and implement changes across the organization.
Additionally, we think it’s good for the readers of this review to know that the Administrative Assistant who quit recently (who likely wrote this review) had a terrible attendance record and was out several days each week which was causing her to become behind in her work (and causing her stress). We were flexible and allowed her the time off that she needed for personal reasons and offered to have other staff assist with her job duties although she refused. She abruptly quit without notice even though we accommodated her. Simply stated, the role was not a good fit for her and we wish her the best in the future. less
Thank you for taking the time to leave your review. We also appreciate that you mention we have good benefits. Each our LADC’s week long new hire training which is led by a Licensed Alcohol and Drug Counselor (LADC). They also have an orientation with the office manager at their assigned location. Additionally, they meet with their site supervisor (a LADC) frequently attend and attend weekly case consultation meetings with their supervisor. So the comments here about lack of supervision doesn’t not accurately align with our organizations structure. Any employee who wants more supervision or guidance, we would gladly provide. Also, our LADC’s participate in 30, 60, and 90 day new hire check ins with program managers and directors specifically so those staff are not left to feel like they must figure things out on their own. Your comment about hostile environment is concerning to us and we are wondering if you reported this to HR or to your supervisor so it could have been properly followed up on.
Thank you so much for mentioning you were lucky to have the supervisors you did; we happen to believe we have some of the best!
We do acknowledge that the work can be stressful and often times the clients homes can be “less than hygienic” like you mention, most people can appreciate that as an organization we have little to no control over the condition of our clients living environment and often times that is why they have sought services with our organization to help them build skills to improve in this area. Of course if a home is unsafe we encourage our in-home providers to meet with the client outside them home, either at a local coffee shop, community center, or other environment of the client/providers choosing. As an organization our programs are regulated by the MN Department of Human Services (DHS) so the paperwork guidelines are put in place by DHS, and other regulatory bodies, to protect our vulnerable client population, and we have to abide by these. We are open to providing the support any of our employees need to help them be successful in their job. We do this by providing, regular 1:1 supervision meetings, offer many free and reduced priced Continuing Education Units (CEU) to further our providers training, conduct regular all staff meetings, and supervisors that are often just a call or text away for troubleshooting various situations. We are always open to ideas on how we can better support our staff in the field and on the job and often ask for these ideas through regular check ins with our program directors, HR staff, and supervisors. If you are still employed with our organization, please feel free to reach out to email@example.com and we would be happy to discuss those ideas. less