O'Reilly Auto Parts Employee Reviews in Springfield, MO

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5.0
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What you will learn.
Parts Service Specialist (Current Employee) –  Springfield, MOJuly 11, 2019
Working with Orilleys has been a great experience with customer service. You learn to work with people from all back grounds and how to work through the language barrier. Working with them will help you to understand more about cars and gives you a great understanding of how that work.
Pros
Hours, commission, coworkers, customers.
Cons
Coworkers, customers, time.
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5.0
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productive and fun workplace. But not a lot of time off.
A/R Specialist (Former Employee) –  Springfield, MOJune 24, 2019
need to have pto time so that you can gain more time for the family.
Spent 10 hours a day 4 days a week on the phone with customers
Management was very understanding but had a strict guideline to follow.
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3.0
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Fun, challenging workplace. retail enviroment
Store Manager (Current Employee) –  Springfield, MOJune 21, 2019
I agree with everyone else, PAY is to low for a multi-billion dollar company. At what expense to the customer service is it costing us? Pay a better wage = retain better people.
Simple concept really. P.S. for the corporate people turnover rate is directly related to low pay, and NO benefits for PT help. Change those two things alone, this will fix 80% of the turnover rate..... Not the store managers that can not compete with other companies with better pay and benefits.
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2.0
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Outdated Practices, Below-market compensation
Team Member Relations Coordinator (Current Employee) –  Springfield, MOMay 7, 2019
The company leadership is comprised of individuals that have been with the company for 20 -30 years. Most of these individuals want to run the company like it was when it was only a handful of stores, even though we have approx 6000 stores and 80,000 employees.

They are behind on progressive benefit packages, such as flex time, and PTO.

Pay is below market value. Most comparable jobs for my position paid $10,000 - 20,000 more per year.

Large divide between corporate employees and field employees in terms of communication, compensation, expectations, and accountability.
Pros
Company discount, Stability - they don't layoff often, mainly due to low pay and under-staffing.
Cons
Disconnect between corporate and field, Politics and favoritism are evident with higher ranking individuals, Pay is poor, Benefits could be improved, Outdated technology.
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2.0
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only if you are desperate
Maintenance Technician (Former Employee) –  Springfield, MOApril 18, 2019
If you like 6x6 cubicle walls for the next 30 years this is the place for you. If 1-3 percent pay increases sound exciting, this is the place for you. After the trump tax breaks of 2018 O'reilly rewarded their employees with a break reduction from 15 minutes to 10 and removed tea bags from the coffee bars.
Human resources and lawyers run this business.many, many people at the corporate location, are unhappy in their jobs, their prospects of advancement and the overall company atmosphere. Coupled with poor to demeaning middle management this is not a good place to work
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2.0
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No advancement unless willing to travel. Poor management.
Warehouse Worker (Former Employee) –  Springfield, MOApril 8, 2019
Poor management. No advancement opportunities. Low raises. Only benefit is cost of parts. Little to no overtime depending on department. Some departments work more overtime then you want (weekend work).
Pros
Charge account
Cons
Alot
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3.0
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Changes
Real Estate Tax Supervisor (Current Employee) –  Springfield, MOMarch 20, 2019
There have been changed in the company while I have worked there. They used to put people first, now you are just a replaceable body. Leadership is non-existent in most departments.
Pros
Benefits
Cons
Leadership is very lacking.
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3.0
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Great work/life balance, generally good people.
Senior Software Engineer (Former Employee) –  Springfield, MOFebruary 5, 2019
The O'Reilly IT department offers a great work/life balance however, that comes at a bit of a cost. While most of the people there are good people, O'Reilly is an exceedingly conservative company. That means that the IT department is viewed as a sort of second-class citizen in the O'Reilly business model. That means there are no ping-pong tables, no common 'bull-pen' areas, etc. The technology used is frequently outdated, and the wages and benefits are only about average or slightly below average. That's not to say the company is a bad company. Quite the contrary; for the right person, O'Reilly can be a dream job but it is important to understand how the company operates. Personal reviews are much more of a 'this is how much we like you' type of review rather than a reward for individual performance. The job is easy however and it is very rare that you would ever have to stay late. Raises happen about once per year and generally are about equivalent to the cost of living increases. Promotions do happen, but O'Reilly seems to promote people more as a means to transition people to a new pay rate as opposed to how well someone may actually perform the job. Again, this is an example of promoting the people that are well liked. Along the same lines, O'Reilly seems to have their own way of doing things that is frequently bizarre. Again, not a bad thing, just something to keep in mind if rational reasoning is your thing. Not to put too fine of a point on this but the saying that is repeated around the office is that "there is the right way, the wrong way, and the O'Reilly way" and  more... that about sums up working at O'Reilly. One very good thing that I did see was that O'Reilly does not seem overly interested in playing the blame game. Because of the corporate structure, it is rare that you would be doing something that was not visible to everyone. In the event that the project doesn't work out, O'Reilly does not go looking for a fall guy or someone to blame. That's rare (in my experience) and rather refreshing.  less
Pros
Great work/life balance, generally nice people, low-key
Cons
Mediocre benefits, poor management.
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5.0
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Amazing Company to Work For
Property Management Tax Assistant (Former Employee) –  Springfield, MODecember 22, 2018
I loved working here! Management is great. The company stays true to their core values. They value their employees and treat them very well. Would love to go back. I loved my job and the people I worked with.
Pros
Great atmosphere, Excellent benefits
Cons
None
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4.0
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Incredible Place to Work
PC Support Technician (Former Employee) –  Springfield, MODecember 7, 2018
O'Reillys work environment is phenomenal. At first it starts as a job and later turns into a second family. Everyone there is so kind and generous. In and out of work they will help you if you need it. Depending on the day the pace of work can change. It can be stressful at times, but a majority of they time it is at your pace. As long as you got the assignments done on time and made sure priority jobs were finished ASAP, you would be just fine.
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4.0
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Fast paced, always on the go
General Manager / Regional Trainer (Former Employee) –  Springfield, MONovember 2, 2018
I do not currently work at O'Reilly Auto Parts. The workplace culture was rich but stressful. The hardest part of the job was staffing. Finding qualified applicants was always a challenge.
Pros
Employee discounts
Cons
Limited advancement opportunity
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4.0
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Great company with great culture
Merchandise Corporate Assistant (Former Employee) –  Springfield, MO 65802October 23, 2018
This company is a great company to work for. They truly care about who you are as a person and allow you to have a life outside of work. Each person wants you to succeed.
Pros
Discounts
Cons
Low wages
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3.0
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Company had some growth opportunities but not many
Sales & Technology Representative (Current Employee) –  Springfield, MOOctober 4, 2018
Very set in their ways, and unwilling to change the way that processes are done or innovate. Software updates are decades behind with most of their Point Of Sale software.
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4.0
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Excellent place to work for.
Retail Systems Technician (Former Employee) –  Springfield, MOAugust 30, 2018
Excellent place to work for. Very accommodating to family/life emergencies. Coworkers were very pleasant and helpful most of the time. I one coworker treated me like a dog which made the work environment excessively stressful, which caused me to change departments.
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4.0
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Great place to work, just geared more towards men since it is in the automotive industry.
Freight Claims Clerk (Former Employee) –  Springfield, MOAugust 17, 2018
Busy phones, checking faxes, maintaining spreadsheets. Processing freight claims, department meetings weekly.

The hardest part was working in the automotive industry with so many stores and several distribution centers.
Pros
Purchasing was a great department and the management was outstanding.
Cons
Being female in the automotive industry.
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3.0
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Fast paced
Parts Specialist (Current Employee) –  Springfield, MOJuly 31, 2018
Have great coworkers. Good store discount. You will learn alot about parts. It's a very fast paced environment. Be prepared to be on your feet all day.
Pros
Good benefits
Cons
Upper management
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5.0
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Good Job
Telecom Installations (Current Employee) –  Springfield, MOJuly 18, 2018
Family oriented and good Management. Laid back job where I can work independently. Gives me plenty to keep me busy though the day.Good work atmosphere.
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5.0
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Good Job
Telecom Installations (Current Employee) –  Springfield, MOJuly 18, 2018
This job is very family oriented and respectful. Could pay a bit more for what we do with over 5000 stores but it is a good place to work. Everyone is really nice.
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2.0
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Horrible HR and terrible management
Maintenance Technician (Former Employee) –  Springfield, MOMay 22, 2018
I worked at corporate but for the warehouse. Had to constantly listen to a guy talk about topics that I asked numerous times to stop. Management didn't care, when you go to HR they look for a reason to fire you instead of who was causing issues. They don't care about hostile work environments, harassment, or osha's standards. If they can find a way to cut corners and not get caught they will. They preach about culture and values but have none. You have to agree with your managers opinions no matter what or you will be made the bad guy.
Pros
Pay, hours, benefits
Cons
Management, Hr, lack of morality
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5.0
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Very kind people
Corporate Assistant II/ S.I.T (Former Employee) –  Springfield, MOMay 15, 2018
Loved working for O'Reilly. Great company. Great values. There is always room for growth within O'Reilly. Probably one of the best companies I had the pleasure of working for. I would have stayed with the company, had there been a warehouse location where I was moving to.
Pros
Events, people, values
Cons
hot warehouse in summer, cold in winter.
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Overall rating

3.5
Based on 5,732 reviews
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