Oak Hill used to be a great place to work. Now, with budget cuts and politicians who don't care about the handicapped, things have gotten stressful. Management expects direct care to do more with less and the staff who care do make that happen but it is getting increasingly harder to do so. Over the years it seems as if the agency has forgotten its roots and the fact they are providing services for people, for human beings. Money, strategy, and botton lines are what they are most interested in now.
The program participants suffer from less time with staff because staff are too busy with computers and documentation demands to spend quality time with them.
Advancement is not obtainable without degrees and higher education despite length of experience. This agency knows nothing about loyalty to its current employees, seeking to retain quality staff, or showing appreciation to the dedicated people in its employ. Senior management hasn't a clue as to what is happening in the group homes, with their managers, and has no idea who their employees in direct care are.
In the past Oak Hill cultivated a family atmosphere. It prided itself and boasted the best of the best when it came to its employees. There seemed to be more of a blending between administration and management to direct care. Senior management was approachable and there wasn't an us against them mentality. The people who work in Hartford answered or returned phone calls and emails. They left no stone unturned to get or find an answer for an employee.
Times, they have changed.
Bonding with the program participants.
Management, both local and senior. Death of program participants.