Sales Associate (Former Employee) – North Babylon, NY 11703 – November 29, 2018
My shifts would usually be starting at 10 or 12 and would end at 3 or 5. Peak time of most customers would be around that time so I would hustle to the front to start ringing people. The rush would last for about 2 hours and would slow down around 3. The front end supervisor would then ask me to collect carts and once finished with that I would be tasked with helping people on the floor or ringing for the rest of the day.
20% of discount on everything
very short on staff, requires extra work that you shouldn't have to do.
Merchandiser (Current Employee) – Athol, MA – January 3, 2019
Worked in the company for 4 years now. Its has many pros and cons. Raises are few and far between work load is easy but never enough hours in a day to get it all done. Mainly part time associates... They offer dental and vision insurence cheap for part timers... And health insurence for full time employees
Sales Associate (Former Employee) – South Plainfield, NJ – November 8, 2018
OSJL has a talent for hiring the absolute worst leaders. People with no social skills, no leadership skills, no ability to lead a store. Managers treat employees like children and hover over them for the most basic tasks. My reward for a year of service and great marks as an associate was a $0.25 raise, give me a break, thats a slap in the face. Other than horrible, unintelligent, and incompetent management, OSJL was an okay job. Met very nice coworkers, got along with customers.
Ad Coordinator (Current Employee) – Massachusetts – October 28, 2018
Coworkers were good and everyone tried their hardest but overall morale was bad since no one in the store seemed to ever take notice or give praise. Most supervisors were good and so were most managers. They took the time to work with you when they good. Nearly all time in the store I was in was spent unloading freight, and moving it around the store constantly. Because of this, customer service lacked and store cleanliness seemed to barely matter at all. Overall just a depressing and unmotivating place to work.
Janitor (Former Employee) – Medford, MA – January 3, 2019
I don’t really have anything to say other than that was a really good work experience I enjoyed the environment and the people were very friendly the only issue I had was that the work wasn’t consistent the boss wouldn’t give me more hours but it was a managerial dang it wasn’t a personal thing and I understood that I just needed to move on and find something more convenient
Front End Supervisor (Former Employee) – Pawtucket, RI – October 21, 2018
Ocean State Job Lot was a fun place to work most of the time. The management doesn't seem to care about the employees. They don't hire anyone full-time. They don't give enough hours to make a living and there is no opportunity for advancement. They also have a bizarre break policy that I'm not sure is legal. I was told that if I am scheduled for a six hour shift I was not allowed to take a lunch break. For any shift of six or less hours they give you a ten minute break and that's it. I was told that if I clocked out for a lunch then I would only have worked five and a half hours and that's not enough to qualify for a lunch break. If that sounds confusing to you, it's because it makes absolutely no sense.
Sales Associate (Current Employee) – Taunton, MA – October 3, 2018
Definitely not a good job if you have bills to pay. It’s a great part-time job. It’s generally a very easy job and teaches you a lot about retail. However, the pay and hours aren’t great. Customers can be incredibly rude. The 10 minute breaks are a joke. So I definitely don’t recommend this if you’re looking for a full time job. If you want an extra $200 every week, then go for it but don’t expect much more than that. At my store, I’ve made very close friends with my co-workers and our management is very friendly and helpful.
Good management, coworkers are very friendly, very easy job
Pay, breaks, customers, sometimes it does get very busy and stressful especially when you’re low on staff
ASSOCIATE (Former Employee) – East Bridgewater, MA – December 11, 2018
Typical day at work: Customer satisfaction delivered daily with the focused being shared with Sales Floor work What I learned: Recognizing a customer or person in need of assistance, Planogram protocol, baler safety, warehouse procedure, pallet placement procedure Management: Very friendly with the demeanor with the demeanor of a Mom and Pop' store Workplace Culture: Friendly and welcoming, focused and prided on customer satisfaction. Hardest Part: A "Rush" is guaranteed to hit at least once a day, an overflow of customers at the Front End. Most Enjoyable part: Genuinely making a customers day, the sense of pride felt with the helping hand you've given.
Positive feedback given by customers, healthcare programs, discounts offered.
Serious customer satisfaction focus, "Rushes" dealt with on the daily, Schedule changes
Although OSJL offers a month long training sessions prior to hire at location selected, after that it's non-existent! Assistant Managers and Supervisors state that our employment is to train and advance us towards Store Manager. However, there's a large turn-over and not enough employees. More Chiefs than Indians. A busy retail store with understaffed employees lead to working all day long- usually missing your break or wait all day to be relieved. Unacceptable.
Front End Supervisor (Current Employee) – Fall River, MA – December 6, 2018
horrible place to work, and not enough hrs. There is no respect for regular employees. If you aren't management or the managers pet you will get treated poorly and you will see your hours go down drastically. They really cross the line of professionalism.
Average company to work for, kind of weird customer base
Sales Associate (Former Employee) – Palmer, MA – December 15, 2018
The company was fine to work for, but the customers tended to be rude, impatient, or not very understanding There's no consistent product or placement of the products in the store, so customers would get upset by that.
Cashier/Stocker/Customer Service (Former Employee) – Gardner, MA – July 29, 2018
typical day at ocean state was doing anything from stocking, organizing inventory, making bales, carrying out customer furniture or product to cashiering. ocean state had no hard part to the job it was a really easy going work place with always something to do but nothing that difficult. systems were well set into place that made every thing easy and kept things fairly organized, customers were great never to difficult on us and management was great might have been to many mangers but wasn't hard to work around. if i had to pick my favorite part of the job it would be the customers love meeting new people and keeping my customers satisfied.
swing you around positions a lot make for great work experience
Field merchandiser (Former Employee) – Vermont – October 26, 2018
I'm a field merchandiser at store 426. Been a cashier,dept head,area supervisor. Liked them all but LOVE MY JOB NOW. Love working at Ocean state. The group of people I work with are great. Most of the time. We get on each other's nerves at times.
Store Manager in Training (Former Employee) – Sturbridge, MA – July 11, 2018
I had the dis pleasure of working for this company. If there was an option to rate less than a one start I would. I wouldn't recommend this place to my worst enemy. The company does not value new ideas, the break rooms and working environments are dismal. Workload is un achievable as is the salaried manager scheduling. The culture is not one of learning or respect it is one of "gotcha" very rigid compliance driven company run By arrogant and pompous and often times crass, unprofessional leaders. Poor leadership from the owner down.
Sales Representative (Former Employee) – Waltham, MA – September 5, 2018
I have a mental iullness byut it doesn't makie me worse, iit makes me better. I can imagine a goood ex[perienve and use my power opf fiocus. The most enjoyable part of the apploication is cleaning. I can focus to make customers happy. That's whazt I learned. OSJL is great.
It's not a bad place to work, but honestly there are literally no opportunities to advance if you aren't initially hired for a management position. Benefits are sparce if non-existent aside from a 20% discount