Ocwen Financial Corporation Employee Reviews

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3.0
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stressful,unnecessary changes
Customer Care Coordinator (Former Employee) –  US offshoreJuly 5, 2018
stressful
unnecessary changes
rude staff
unfair occurences
unfair termination procedures.
unprofessional in every way
uncomfortable environment
unfair work hours
Pros
love to celebrate, benefits
Cons
rude managers, unfair practices
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5.0
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Great Place
Executive Assistant (Current Employee) –  Addison, TXJune 26, 2018
I provide high-level administrative support by conducting research, handling information requests, and performing clerical functions.
My tasks include but are not limited to:
• Manage and maintain executives’ schedules
• Prepare reports, and other documents, using word processing, spreadsheet, or presentation software
• File and retrieve corporate documents, records, and reports
• Prepare responses to correspondence containing routine inquiries
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3.0
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Decent
Servicing Operations Specialist (Current Employee) –  West Palm Beach, FLJune 24, 2018
Job is pretty comfortable but recent management changes and company moves have decreased its appeal somewhat. Overall its a decent place to gain experience and pay before moving onto bigger and better things.
Pros
Compensation
Cons
Culture
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4.0
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Good Environment
HRD Investor Relationship Manager (Former Employee) –  Addison, TXJune 20, 2018
Overall a good place to work, nothing like the horror stories of some employees I've heard about. Location in Addison had plenty of events and great work environment.
Pros
Ping Pong tables in break area
Cons
Feeling like any day you could be laid off
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3.0
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Productive workplace with futuristic goals.
Ombudsman Account Analyst (Former Employee) –  Addison, TXJune 15, 2018
Ocwen Loan Servicing, LLC (previously Homeward Residential) was a pleasure to work for and provided on the job transitional training and versatility. The company has continued to evolve according to their culture.
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3.0
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Good Job
Relationship Manager (Former Employee) –  Houston, TXJune 13, 2018
Ocwen was a secure company to work for prior to the year 2016 but now most of their operations are streamlined and occur outside the country since the mortage servicing industry is cyclical every 3 to 4 years normally .
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2.0
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Average
Senior Manager (Former Employee) –  Dallas, TXJune 12, 2018
Its a place to learn loan servicing. if you want to be a drone then go to work at OCN. Great management but under pressure daily. low level employees with a sense of entitlement and looking to just get paid.
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4.0
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productive team setting
Senior Document Control Specialist (Former Employee) –  West Palm Beach, FLJune 6, 2018
Great job, with great pay especially at entry level but no room for growth or advancement. Culture was OK but management at the time was not organized and could've made job much better had they been more involved with staff.
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3.0
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Ocwen drives perfection
Director (Current Employee) –  FloridaJune 5, 2018
There are times when the work/life balance is not honored, given the amount of work on anyone's desk on any given day. Recognition is intermittent. The employees have an opportunity to build good camaraderie. Senior leadership does not have sufficient opportunity to travel offshore in support of their offshore staff.
Pros
Supportive leadership who practice and open door policy.
Cons
Stringent expectations
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5.0
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promotes from within
Operations Team Lead (Current Employee) –  West Palm Beach, FLMay 31, 2018
Flexible schedule, fast paced environment. good management, potential to move within the company. must be comfortable with microsoft office especially outlook and excel.
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2.0
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Record Services
Servicing Operation Specialist (Former Employee) –  Waterloo, IA 50702May 10, 2018
Boss, would allow leads, to cause tension on the office.

We were bought out by Ocwen - From that point everything changed, US Gov, made them sell all of the mtg we had, making permanently layoff

Company as a whole, sucked
Pros
was able to leave before being layed off
Cons
Boss suck / Company sucked
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3.0
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tough place to work
Loan modification Consultant Loan Mitigation Dept (Former Employee) –  West Palm Beach, FLMay 9, 2018
Ocwen salaries their workers well, but treats them like children. Very strict. No exceptions for any reason. A lot of employees, so I get it. If they give to one person, they have to give to everyone.
Pros
co workers were fun
Cons
too strict
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3.0
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Ocwen Review
Foreclosure Specialist (Former Employee) –  West Palm Beach, FLApril 26, 2018
The work environment was very stressful due to the lack of experience and understanding of the Federal Rules and Regulations that were set out by the Department of Justice and I honestly felt like I wouldn't be employed there long.
Pros
Ocwen Financial's office setting was clean and professional envorionment, and my direct supervisor worked very hard to assist our team.
Cons
not enough compensation for the level of stress the job requires.
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5.0
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Very good working environment
Sr. Documentation Specialist (Former Employee) –  West Palm Beach, FLApril 25, 2018
The working environment was very comfortable. Management give you the tools to work with and they kept the communication lines open for suggestions and help with your daily functions. I would recommend this company to anyone looking to start a career in the mortgage servicing industry.
Pros
Benefits
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2.0
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Job stability
Senior Servicing Operations Specialist (Former Employee) –  Waterloo, IAApril 24, 2018
Jobs were sent overseas so company let a lot of people go. Expected you to work 10-12 hour days for months at a time versus hiring additional employees.
Cons
Loss of Job
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2.0
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Stressful
Liquidation Negotiator (Current Employee) –  Addison, TXApril 24, 2018
The company is not a learning organizations and the management team is not knowledgeable . The reporting is never accurate and they have several Lawsuits
Pros
Bonus monthly
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3.0
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Constant fear of layoffs
Senior Investor Reporting Analyst (Former Employee) –  Fort Washington, PAApril 19, 2018
The company keeps going through rounds of layoffs sending most of the positions overseas. The company continues to shoot itself in the foot on a consistent basis.
Pros
Director level management and below is good.
Cons
High level managment.
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5.0
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Best Place Ever !
Senior Loan Setup Specialist (Former Employee) –  West Palm Beach, FLApril 17, 2018
Wonderful place to work filled with multiple opportunities for career development. Executive leaders had a great sense of humor and allowed supervisors to mentor entry level employees. This assisted with improving retention rates and increase employee satisfactory rates.
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2.0
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Culture & Management Very Stressful
Technical Lead for Vulnerability Management (Current Employee) –  Addison, TXApril 17, 2018
Work/Life balance is hard to achieve at times. It is also very cut-throat and you do not know when the next person to walk the door will be. Always have to be on your toes at all times.
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2.0
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The job
SENIOR SERVICING OPERATIONS SPECIALIST (Current Employee) –  West Palm Beach, FLApril 5, 2018
Nothing to say about the job positive or negative. I have bills and a family. I met some amazing people and gain a lot of knowledge. The company is changing.
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Overall rating

3.6
Based on 940 reviews
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3.5Work/Life Balance
3.6Compensation/Benefits
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3.2Management
3.4Culture

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