It was alright for a minimum wage job but it could have been better.
Sales Associate (Former Employee) – Sterling, VA – May 23, 2017
At first, it was great. Nice staff, safe conditions, etc. But when we got new management, it all went downhill. We were always understaffed, the store was dirty and the closing staff did nothing to straighten up. I was fired for being sick even though I had called in.
Sales Consultant (Current Employee) – Iowa – September 20, 2018
For the most days, I'm stuck at the register. On other days, I work on truck. They've also taught me how to work at the print center. They tend to teach you how to work at different locations at the store, and teach you how to sell merch and tech services.
The worst days for me is when I'm stuck at Front End. It would be nice to have multiple people being Front End, but there are days when business is slow.
Store Manager (Former Employee) – Maryland – September 20, 2018
Was good at first but when BC partners bought the company you could see the writing on the wall. Actually had a DM in a meeting say that half of us would not be here in six months and that they were letting all of the legacy employees go.
The company pays good money u provide your own work truck u load your own truck u deliver the items using your own truck its very great u are considred your own boss u decide on the amount of money u would like to make for the week..there isnt a set time to get off work or to be there as longs u finish the assignment u are assigned to for the day you are in good hands
Delivery Service Representative (Former Employee) – Billerica, MA – September 19, 2018
The pay was good and with overtime it pays the bills. The job was ok, too cold in winter too hot in summer. But they had dodge Sprinters for you to deliver in and they all have AC. its heavy grunt type work on the road. Its best for a younger man.
Store Manager (Current Employee) – Minnesota – September 19, 2018
The company is dying because of poor leadership and bad management decisions. Trying to pivot on services solutions instead of retail sales. Requiring stores to drive subscriptions to keep customers out of stores, then requiring stores to drive traffic, poor poor leadership from the top down.
Print Associate (Former Employee) – Cañon City, CO – September 18, 2018
This corporation awards and celebrates inefficacy and wasting resources. Company policy is short sighted and impractical for the market the store I worked in was located. They pit stores against each other in an effort to increase sales but never take in the people living in the community into account and expect unrealistic results and sanction employees for looking out for the customers and not worrying about their "goals".
Great people both employees and customers
Unrealistic corporate exceptions for the community
Senior Sales Consultant Technology, Shrink Captain (Current Employee) – Kahului, HI – September 18, 2018
Office Depot/Office Max is a great place for people who are willing to work. If you can learn new things quickly, finish your assigned tasks in a decent amount of time, and can take the initiative to complete tasks without having to be told, this is a great place to work.
Obviously every store is different, but I know that my time at Office Max in Maui was well spent, and taught me a lot. I have more retail sales, technology, and logistics knowledge than I had going in.
There is always an opportunity to move up within each store, or district. The more you learn, the more you can do, the more money you can make. And if you can sell, you will definitely excel. The commission you make is small for people who don't push, and make the sale. The more you sell, the more you make. Learn the protection plans, learn the tech services, and match them to your customers. You will definitely succeed.
Sales Associate-Print Specialist (Former Employee) – Sacramento, CA – September 18, 2018
I worked for OfficeMax/ Office Depot for just over 3 years and tried to promote. It was extremely difficult moving around within the company as the Store's management had changed three times in my three years. I was overworked in the printing department and was kept just under the Part-Time hour specifics so I couldn't get benefits, as i was not 'qualified' for them.
it's an office supplies store.
over worked, underpaid, demanding customer service
Customer Service Representative (Former Employee) – Jackson, TN – September 18, 2018
It was a very stressful job. Understaffed mostly. I had to fill many roles. There were no weight belts for picking up heavy products. Was always pushed and reprimanded for not enough ink subscription sales. Was talked down to by management. Treated like I was stupid. I felt like I was under surveillance, if a customer didn't buy a plan for ink or PC repair, I was asked why and then scolded for not selling any. Hostile work environment. People were leaving constantly.
Great place to work until Ink Program.
Not enough hours or pay or compensation. Rude management.