Management is nonexistent but it’s really not there fault but higher ups. They’re constantly replacing management instead of providing them with the help and resources. Regionals are power hungry and look for everything your doing wrong. Very shady, backstabbing work culture you’ll never have job security in this company and all this from a simple work associate. Great for first time job though, it really opens your eyes to how the real world works like.
Wonderful to work there, great place to meet new people and expand your experience in retail, from knowing the store inside out by processing and running clothes on the floor to cash register by getting to know your customers more by conversation.
It was a good experience. But I faced some issues with salaries rater, they are giving different hour rate for different employee for the same position. It was a negative side from me. overall I liked their diverse environment and hour flexibility system. So doubt on that
I loved the many roles and responsibilities I carried at Old Navy. They have fantastic resources and wonderful support. Communication is outstanding and let's face it... Making people feel good about themselves is just FUN!! I'd love to be a GM one day for GAP and Old Navy!
Old Navy is a good job for high school students. It's not stressful at all and if you like clothes, Old Navy is a good job for you. A typical day would be going to each section and making sure its clean and neat for the customers.
If I could give management a zero star, I would have. Insanely rude management that works store workers like slaves. Kept late all the time, no respect given to workers, and a complete lack of regard for others feelings. Made to clean up reproductive and bio waste multiple times out of the dressing room without proper equipment because managers were too lazy to call the cleaning crew.
We are very disappointed to hear about your experience. We understand our leaders play a significant role in the overall experience of our employees and we’re constantly working to ensure our managers are equipped with the necessary resources and training to provide the best support to their teams. We value the contributions of our team members and work to consistently align our practices to our policies, as well as be compliant with appropriate laws. Employees are encouraged to report any suspected violations through our Open Door process.
-Plan product placement, receive trucks, and execute visual aesthetics of stores
-Lead cashier on first line to operate during peak hours
-Mentor associates on sales techniques, deliver customer experience, product placement
-Cultivating long-term successful relationships, resulting in increased returning customers
-Capable of managing customer and situational escalations
Sales Team Member (Former Employee) - McLean, VA - March 4, 2019
I started out as a Seasonal worker and then they kept me for a regular part-time worker. I got along with all of the Managers well since most of the people who were working here were students at the time and I would always open with the managers. They gave me a lot of hours because I was a good worker and had a lot of availability so that was probably why I got along with them well. It's a good starting job.
We are sorry to hear of your experience. We understand scheduling can be a pain point for some of our store employees. We are working hard to improve the way we staff our stores and are dedicated to making sure we are best utilizing our time, talent, and energy.
Brand Associate (Current Employee) - Manassas, VA - November 30, 2018
I started out unboxing shipment. I was content doing that, but when they needed someone to clear the fitting room real quick they would send me up there. Then that became my job. Then I started closing, so I would run from the fitting room and then help recover a section. Everyone I really liked moved on to different jobs so I thought about it to, but that 50% off discount kept me. Old Navy has a bunch of cute clothes and nice, durable basics.