Old Navy Employee Reviews

Everyone was great and a great place to work when starting in retail. Management was helpful and had a lot of respect for their workers. Never was understaffed and everyone did what was needed to do for the day.

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Fun workplace, lots of events and fun dress up days

Cashier/Customer Service/Sales Associate (Current Employee) - Manchester, NH - December 2, 2023

Working here is a task. As a part time employee I do not believe I am being payed fairly for the work I am doing while there, plenty of my fellow employees agree. We are often taking on tasks that were not within our job description. we are not trained by managers, we are trained by fellow employees, meaning not everyone is trained equally or to the same level. And often times management gets upset about that, when it is no one’s fault but their own. Since we are always hiring new people, we often don’t get as many hours since everybody needs some. And between the hours and pay most of the part time employees work another part time or full time job to bridge the gap. As for pay, employees who have been there for a year or more have asked to meet the current hire pay grade, which is a $2-3 dollar difference, and have been denied. As for promotions, employees who have been there for years as part timers asked to be full time and were overlooked for the positioned and the full time positions were offered to newer hires. Most of the managers there are amazing, some a little lazy and often leave it to the part time employees, who consist of mostly high school and college students, to handle the store themselves. It is a great bridge between jobs if you are looking for a job urgently. It is also a good side gig for people who work a separate full time job. You have to be able to stand your ground and set boundaries here so no one over works you. But overall all of us employees get a long great, we really are one big family.

Pros

Urgently and always hiring

Cons

Often breaks are forgotten

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Fun workplace!

Sales Associate (Former Employee) - Mishawaka, IN - December 2, 2023

A little mundane on the weekdays and insane on the weekends, similar to most retail jobs. Fair break policy, cute clothes, great discount. The management at my store was incredible, we were all very close. Not a lot of drama. I felt really well equipped to do my job, I received consistent encouragement and I really appreciated the person who trained me. Pay is low, but I'd still recommend the job to students or anyone who has some free time and wants some extra cash.

Pros

Great work environment, great discount, good breaks

Cons

Low pay

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Fun place

chashier (Former Employee) - St. Louis, MO - December 2, 2023

Nice coworkers, flexible schedules, good discounts. Pay was competitive and there were opportunities to advance. Very thorough training and fun work environment.

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Fun Workplace

Store Associate (Former Employee) - Traverse City, MI - December 2, 2023

I would recommend working here for teens/young adults looking for their first job. The culture is great, and they are flexible with your schedule especially if you’re in school.

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Old Navy insights

Based on 6,107 survey responses

What people like

Feeling of personal appreciation
Inclusive work environment
Ability to meet personal goals

Fun workplace, can be slow

Brand Associate (Former Employee) - Denton, TX - December 1, 2023

This was a great job for college students. The hours were great. My only issue was working in denton the store wasn't always very busy and the work often got repetitive and was boring at times.

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Stressful

Sales Associate (Former Employee) - Novi, MI - November 30, 2023

At the time when I worked there the managers were very pushy and passive aggressive, especially when it came to getting rewards and credit card sign ups. They would get upset if you didn't get any. I only worked there for a few months while I was in high school. I was only given one break per shift, the length depended on how long you were scheduled but it could range from 15 minutes for a 5 hour shift to 1 hour for a 9 hour shift. I also had to call in sick one time and they basically interrogated me to see if my symptoms were mild enough for me to come in.

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Awful management

Cashier/Customer Service (Current Employee) - Plano, TX - November 30, 2023

They're rude and disrespectful to associates and your workload is either A LOT or you don't have enough hours The pay is low and the customers are rude

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Productive and fun

Team Member (Former Employee) - Orlando, FL - November 30, 2023

A great day at work learned a lot a lot of nice people not for everyone super fast pace I enjoyed working with my managers they were a lot of fun and cared

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Great

Sales Associate (Former Employee) - Lake Grove, NY - November 30, 2023

It was a fantastic experience; management was always there to help you learn and grow—great introduction to retail. Fair treatment. Good place to start retail.

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Fun and fast pace

Sales Associate (Current Employee) - Auburn, WA - November 29, 2023

Wow what a great please to work! If you like a fun fast pace family environment, this is your cup of tea. I currently am enrolled in courses for fashion design and working part time. I truly enjoy this because I get real world.

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Fast paced, high energy environment

Sales Associate (Former Employee) - Greenville, SC - November 29, 2023

Fun place to work with nice coworkers. Holidays can be a lot and consist of long hours. Pay is ok but the discount is nice! Overall, great place to work.

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Wouldn't suggest it

Sales Associate (Former Employee) - Toledo, OH - November 29, 2023

They kept it way too cold in there and the managers clearly had their favorite employees. They would tell you off for talking to your fellow coworkers for 2 minutes but would stand in the middle of the store or in the back and would talk and laugh with each other very often

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Fun but high demand

General Manager (Current Employee) - West Des Moines, IA - November 29, 2023

A lot of pressure to perform. Sometime goals especially with credit card aren’t achievable. However, they do their best to make a fun environment. 40 hr work week is what they require but you typically end up working much more during holiday.

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Probably not worth it?

Sales Associate (Current Employee) - Newnan, GA - November 29, 2023

Coworkers are nice, were the most helpful in starting the job and very friendly. Feels understaffed a lot of the time, it's hard to finish tasks given to you when you're being pulled back and forth between multiple different tasks you've been barely trained in, if at all. Store Manager does not have his employees best interests in mind, and you can feel everyone's moods shift when he comes in. The way he treats his employees feels very patronizing and even insulting at times. Cannot have water on sales floor or at registers, not even in disposable plastic bottles. They desperately want to push past my available part time hours, trying to offer me a titled position my second week with no job description or pay raise, found out later that taking that position would put me at full time which I was unable to do. They did not make me aware of this.

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Good workplace but can be stressful

Sales Associate (Former Employee) - Commerce, CA - November 29, 2023

It wasn’t a bad job most of the time it was good and easy but sometimes there would be a lot of customers who leave a mess but that’s expected. Some manager had favorites and it showed. They would always be buddying up and choosing their favorites but they also didn’t treat you bad if you weren’t their favorite. Other managers were great tho really nice. You’re expected to get credit cards opened for them and that was sometimes stressful because sometimes customers wouldn’t want it or already had it. You would have to ask everyone even if you knew they were already asked which they sometimes got annoyed by. The employees there were pretty easy to get along with there wasn’t really ever any drama when I was there.

Pros

Snacks taken sometimes, Easy going people

Cons

Strict about getting credit card enrollment, Found out new hires got paid more

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Get ready for a fast paced environment and a lot of tasking

Senior Lead (Current Employee) - Meridian, ID - November 29, 2023

work here since I was in high school. Worked my way up and really got to know the ins and outs of store operations. It is really hit and miss depending on your general manager. for the most part though, it’s your typical retail job. Expect weekends, evenings, mornings and long hours. The companies main focus is loyalty and sales, nothing wrong with that. Sometimes that are handed down from corporate come off as unorganized and a last thought. Overall, part time or high school teens would fit in perfect. Expects lots of folding, running, and meeting standards for image of stores

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It was fun until it wasn't

Sales Associate (Former Employee) - Santee, CA - November 28, 2023

the company was great to work for. Some of the managers are not properly suited to be management, they are rude, impatient and unprofessional. The other staff was a delight to work with though, just really one bad apple in the bunch.

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A good starter job.

Sales Associate/Cashier/Customer Service (Current Employee) - Westbrook, CT - November 28, 2023

This job was okay to start out as a teenager but there was not much room for growth and rarely got any raises. Also was very difficult to call out of work, felt a lot of shame when I had to call out.

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Nice coworkerd

Associate (Former Employee) - Bloomingdale, IL - November 27, 2023

Management was not the best also they focused so much on the credit cards but barely gave any incentives if you got them. Managers were greedy about that aspect

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Simple work place but want to many tasks done

Seasonal Brand Associate (Current Employee) - Flowood, MS - November 27, 2023

Overall the job is very simple, my favorite shift will probably be night shift less customers and just folding/hanging clothes. And now I finally understand everyone frustrations about the card which they do push ALOT. But starting out I had to kinda figure it out on my own because they did throw me on register and shipping :/