The CEO is resistant to any changes that will benefit the call center because if he/she own stubbornness on doing things.
They constantly have surveys and ask us what could be better but nothing changes
They watch your every move. Zero support. Not impressed.
Change is limited so it will continue to be a very conservative environment. The company is tied to Old Republic Title so the resources will always be there.
Answered - Underwriting Service Assistant (Former Employee) - Addison, TX
Still going strong
Answered - Operations Support Analyst (Current Employee) - Chicago, IL
It has a large, stable parent company.
Answered - SENIOR ACCOUNT EXECUTIVE (Current Employee) - Sa Ramon, CA