Old Republic International Employee Reviews

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5.0
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Challenging
Territory Manager (Former Employee) –  San Ramon, CAJune 6, 2019
Helped me grow as a sales person. Making presentations in front of up to 300 people . Also the training was excellent and they were always trying to hone our skills
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5.0
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Great company
Operations Specialist II/ Skip tracer (Former Employee) –  Chicago, ILMay 18, 2019
I loved working for this company. Management is awesome as well as the co workers. More like a family environment. Not micromanage. Clean and relaxed atmosphere
Pros
Everything
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3.0
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Unhappy and Upset Ex Employee
Office Services Clerk (Former Employee) –  Brookfield, WIApril 9, 2019
The person I worked under was really moody when you asked a question she was not good at all!!!! Whenever you ask this manager a question she seem like she was being bother or she took too long to get back to you and she had let certain people get away with a lot of thingsWhen you make mistakes they hold it against you forever like you are a target and never praise you on how good you are doing just the negative things and never tell you "Good Job
Pros
Great People
Cons
Management In Office Services Sucks
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3.0
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Call center
Authorization Agent (Former Employee) –  San Ramon, CAMarch 29, 2019
This company was EXTREME in how they operated. This is a call center environment that was VERY micro managed (down to the nearest 10secs over each shift!
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2.0
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Lousy benefits, old school mentality and management
Manager (Current Employee) –  Chicago, ILMarch 26, 2019
No appreciation, no bonuses, no work from home or telecommute allowed, few perks unless you call basic insurance a perk, which they cut back on most every year. 1960's dress code. Women and minorities are not valued. They do not want to hear your voice, input or opinions. Opposite of a team climate.

Just less than 2 years ago they started allowing women to wear skirts without pantie hose. Prior to 2017 you would be called in to HR or sent home without hose. Yes really.
No child care or maternity benefits except basic maternity leave.
Health insurance benefits reduce almost yearly (co-pays went from $10, to $20, to $30 and climbing). We pay more for prescriptions, lab work, doctor visits, etc. as years pass. Why? The company is thriving financially, stocks doing well, and Trump gave companies a huge tax break...$Millions of dollars back in their pockets yet they do not pass a penny to employees who keep the company running every day. And, it is costing employees more and more to survive in this economy--inflation, etc.

They made us come in during the 2019 Polar Vortex. Downtown Chicago was a ghost town. Everything was closed. It was literally -25 degrees, but this company expected everyone to report to work every day. Many companies closed for 3 days, most every company closed for 1-2 days. Even the banks closed. The courts canceled all the hearings. But Old Republic? Open for business. Ironically most of the executives were in Florida during the Vortex. They were asked if we could close for at least 1 day, the -25 degree day. Answer, "No."
  more... Many cars won't start when it's 0 degrees, much less -25 degrees. We had pregnant mothers limping in. Some people had to take cabs they could not afford, and get babysitters for their kids out of fear of being fired or docked pay if they did not report to work.

Other than this, a great place to work.
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4.0
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Ok
Senior Computer Operator (Former Employee) –  Greensburg, PAMarch 21, 2019
Very negative work environment varies between department s
Good place to work
Friendly people but also many clicks
People don’t like diversity and or change
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4.0
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You must have a bachelor's degree or you will not be promoted!
PROCESSOR/UNDERWRITER ASSISTANT (Former Employee) –  Dallas, TXMarch 18, 2019
Fellow co-workers are nice to work with. I had no issues with upper management, but I heard a lot of people do. It was a good place to work, but no possible way of being promoted. So I had to move on.
Pros
benefits
Cons
no promotions
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2.0
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Dictatorship--Chicago
Associate (Current Employee) –  Chicago, ILMarch 6, 2019
Little or no upper management communication to personnel. Think opposite of a team or open door policy. Your voice nor input will be considered, in at least several depts.

They might unload an entire 2nd job on you after someone leaves, without the humanity of a conversation about it, doubling your workload with no higher title or raise, no "thank you", no training, longer hours...for years.

Internal and external personnel are referred to as "minions" by at least one upper manager.

Employee health coverage is subpar and continues to deteriorate though the company thrives financially. Dental coverage is minimal. This is my, and other employees' experience.
Pros
Physical work environment
Cons
Dictatorship management, health insurance coverage lacking
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3.0
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good
Senior Account Executive / Regional Vice President (Former Employee) –  Alabama, Georgia and Washington stateMarch 2, 2019
I learned a lot while at Old Republic. I was able to perform to the top 10 level and later manage a Region. The home warranty business is extremely stressful. The company is very conservative which in many ways serves them well but they also hinder the salesman to compete in some instances.
Pros
good commisssion
Cons
long hours, stressful service claims
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1.0
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This place sucks
Authorization Agent (Former Employee) –  San Ramon, CAFebruary 28, 2019
I wouldn’t waste my time applying here. The turnover rate is so high because they’d rather fire trained employees for not meeting standards rather than work with them through their struggles. Terrible, stressful environment
Pros
Nothing
Cons
Everything
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4.0
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quick paced stressful environment
Authorization Agent (Current Employee) –  San Ramon, CAFebruary 28, 2019
The environment is challenging with high turn over and low salary compensation. No clear path to advancement within the company. Company benefit is flexible working schedules.
Pros
flexible schedules
Cons
low salary
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3.0
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great place to work, there is a ping pong table in the breakkroom
Authorizing agent (Current Employee) –  San Ramon, CAFebruary 19, 2019
a typical day involves punching in, setting up to speak with homeowners\contractors. speaking with people in a variety of states throughout USA, it is a team atmosphere,

enjoy speaking with a variety of people
escalations are sometimes difficult
Pros
company offers various contest for employees to participate in
Cons
escalations
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1.0
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Low pay with company resistant to change
Authorization Agent (Current Employee) –  San Ramon, CAJanuary 28, 2019
If a new CEO took over the company the employees would probably be happier. HR is not reliable and 90% of the time doesn't respond to emails about benefit inquiries.
They don't pay a decent wage for retaining all the knowledge and tests they forced you to learn and take, strict attendance policy with things always changing without telling anyone
They force you to do more tasks and responsibilities but then don't raise ur pay, it's a thankless job
The management forces you to stay on the phone and get yelled at by customers even if they make you cry.
During some summers there would be an actual crying room for employees
If you are emotionally sensitive this is not the job for you, customers will be nasty and treat you horribly and if you stick up for yourself or talk back you will be fired.
They have people hired to listen to all your phone calls.

Everyone is just a number here and everyone has a ranking and a score on how they're doing and how they stack up against everyone else

Good benefits, but terrible place to work, hopefully the CEO will step down soon and someone else who cares more about the employees will step in
Pros
1 hour lunch, 2- 15 min. Breaks. Lots of PTO accrual, blue shield medical
Cons
All breaks are timed by the second, serious issues with micro management, low pay, laughable raises, no opportunities for growth, no job advancement, get in trouble for stupid things, easy to mess up and can cost company thousands
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4.0
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Nice place to work.
Accountant (Former Employee) –  Greensburg, PADecember 18, 2018
Enjoyed my time working here. Nice people throughout departments and all worked together well to the benefit of everyone. Very good flexibility to take care of the individual needs of employees.
Pros
Luncheon get togethers frequently.
Cons
low pay
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2.0
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Old Republic
Authorizer/Claim Adjuster (Former Employee) –  San Ramon, CADecember 5, 2018
I was responsible for completing authorization requests from customers who wanted to file an insurance claim. The job was overall good and the workplace was professional.
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5.0
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Wonderful Company, Would Recommend to Anyone.
Authorization Agent (Current Employee) –  San Ramon, CADecember 3, 2018
I started the job with no experience in being an administrative assistant or working in a call center. They will hire anyone with people skills and a high school diploma.
In the beginning of your employment,they have you in a new hire class that teaches you everything you need to know for the job and once you are tested on the knowledge and pass, you are given a small raise and are promoted from temp, to a full-time employee.
All of the new information they teach you is overwhelming at first but the job gets easier and easier every day.
The hardest part of the job could be time management, if you're that type of person - or it could be the fact that you have to remain professional and level headed when speaking to home owners & technicians. The best part of the job for me was when you would receive a compliment from a customer that is genuinely grateful for the work that you did in their claim.
OHRP's workplace culture is wonderful. They really make everyone feel like they're part of a giant family. The engagement team does a great job with coming up with company wide activities and they are constantly treating their employees to either a catered meal or unknown gift many times every month.
The president of the company is very involved and is always looking for ways to make ORHP better for everyone - she has her office on the campus so you will run into her often.
Not only does ORHP have great benefits, it also has many opportunities for growth within the company, they will almost always prefer to hire within.
Lastly they pay really well, and will allow you to work
  more... towards raises often. & did I say they will work with your schedule?!  less
Pros
free lunches, company wide games, free coffee in break room, full benefits, 401k plan, life insurance, hour long lunches
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2.0
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Poor management, advancement practically nonexistent
Underwriting Dept. (Former Employee) –  PasadenaNovember 15, 2018
Management at office were incompetent, self serving, condescending. If it weren't for 2 employees a certain department would fail completely!!!! Professional growth is non existent no matter how hard you work and would rather hire completely ignorant people than promote qualified candidates from within. All around great people working at the office but beware of certain department were all of the above apply!!! And the brass at the company are the greatest, approachable, and very down to earth.
Pros
Great people working at this company
Cons
All of the below
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4.0
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Good compensation and benefits
Claims Contractor Clerk ( II, Senior) (Former Employee) –  Brookfield, WIOctober 29, 2018
This company has good, low cost, health care benefits with optional dental and vision. Life insurance is included with no additional charge. Various 401K plans are also optional.
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3.0
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Anonymous
Employee (Current Employee) –  Brookfield, WIOctober 22, 2018
Old Republic has been around for over a century. I feel that I have been pushed aside and not been put in situations where I could advance. Their pay is below average compared to other companies in the industry. They tend to put their money into things like food days and marketing swag instead of giving back to their employees.
Pros
Food days and jeans on Fridays
Cons
Low pay and tend to make you feel like a number
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2.0
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Catty and Unprofessional
Authorization Agent (Former Employee) –  San Ramon, CA 94583October 20, 2018
A good way to get office experience, but do not make this your career. Management is petty and inconsistent. No one knows what they are doing and there is no accountability. Get the experience and get out
Pros
Lots of events, easy to get in to company
Cons
Inconsistent policies, lots of bullying, lack of training
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Overall rating

3.4
Based on 153 reviews
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3.5Work/Life Balance
3.4Compensation/Benefits
3.1Job Security/Advancement
3.1Management
3.2Culture

Ratings from women

2.9InHerSight Score

2.5Personal Development

3.2Career Opportunities

3.0Family Support

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