Day Camp Supervisor (Former Employee) – Rockville, MD – August 29, 2018
This was a fantastic job and a wonderful place to work until the new CEO took over. Now, taking care of someones dog is apparently similar to pouring someone a shot of whiskey and if a dog gets sick or injured at this place it is now the pet owners responsibility to discover said ailment on their own. There is a total lack of regard for safety for the employees and the pets and because of the change in management very few employees remain that actually care about their job and their customers. The ones that do care try very hard to provide great service to the customers but are usually sidestepped by management. A management team that does not know what they are doing or how to care for an animal in the most basic of ways. Giardia and Kennel Cough outbreaks and fights that the Executive Director claims to just be dogs playing? No, this is no longer a good place to work, far less a good place to take your beloved pet.
Pet Care Associate (Current Employee) – Springfield, VA – May 3, 2019
I've worked with Olde Towne Pet Resort in Springfield for a while now and this is genuinely my favorite job I've ever had.
Yes, it's absolutely fast-paced due to how many clients seem to enjoy bringing their pets everyday. Daycamp is always full of dogs and the pups are always soooo excited to come in and see their friends! Pet care, we walked dogs all day, play with dogs non stop and there's the obvious non-stop cleaning that is a given for anywhere you will work. Seeing the amount of "regular" clients/pets coming on a daily basis 1. shows that our clientele really love us and 2. brings joy to myself because their pets have essentially turned into our pets based on how often we see them.
I would highly recommend working here if you're prepared to have a great time. Constantly moving and staying active throughout your shift is the best because now I don't need a gym membership!!
Personal pet discount on daycamp, grooming and boarding
Pet Care Associate (Current Employee) – Springfield, VA – April 6, 2019
The Springfield location is the most stressful place to work at. Everything is impossible when it is extremely understaffed all the time. I was scheduled to work by myself with 60 pets in house and it was the most stressful day for me, and it has happened way too often. I got written up for "rushing things" and not taking the time to do certain tasks. Things here cannot be done without the proper amount of people working because then dogs do not get out for their walks on time. The manager does not schedule enough people so this place is an absolute wreck and PM shift is forced to stay until midnight to finish the tasks that aren't finished in the morning and it is not fair. Do not work here unless you really need a job. This place is full of toxic managers and stressful work days, I dread working at this place.
The pets, customers are sweet, associates and staff.