As a case manager, I struggled. They were understaffed, had questionable leadership, and I never truly felt supported. I was required to do the jobs of about 5 or 6 people on any given day. Many times I was expected to do jobs that I did not have the qualifications for or previous knowledge to do. I received no training nor was I given clear expectations of my role. (Although, I asked many, many times.) I, also, spent much of my day in the car driving miles and miles a day. In 2 months, I racked up as much as 2000 miles on my vehicle. It became unbearable for me, personally. But, if you are willing to drive a LOT, be on-call all day, everyday, have hardly any work-life balance, and inadequate support from leadership, this is definitely the job for you!
Organizational Culture, Kind staff
Hardly any work-life balance, Lots of manual labor, Lots of driving, No training, Pay not enough for case managers