great coworkers, poor management and fluctuating hours
Server/To-Go Specialist/Hostess (Current Employee) – Oakdale, MN – March 18, 2019
A typical day at Olive Garden depended on your job class. If i was doing To-Go that day, I would get straight to work. At the end of the day, I would count the money in the tills and handle all of the financial paperwork for the day. If I were serving, every shift started with a "talk-in" with the managers. Their number one priority was pushing us to sell, sell, sell! This included making a recommendation on a beverage, appetizer, entree, dessert, and a second beverage. The work-place is hectic and poorly organized. If I were hosting, my day would consist of fluently seating guests and solving any problems there were with parties. I learned how to efficiently communicate, problem-solve, and work in a stressful, crazy environment. Management is just okay. Favorites are most definitely played and given an unfair advantage. Managers come and go (I have been employed there for 4 years now, and we are constantly getting different managers) which makes it difficult to adjust to the job. The hardest part of the job is selling items that guests simply do not what to buy, and also the fluctuating hours. Every week is a different random schedule. Also, management will change your schedule without notifying you. I've also dealt with getting scheduled after approval of time-off. There also is an issue with staff not receiving breaks when they are scheduled to work a double. The most enjoyable part of the job is the great staff and also being able to meet so many people and make a connection with them!
50% off food while working, 25% off food while not working, great staff
short breaks, poor management, fluctuating hours