Spent 7+ years working with out a single issue there an was fired due to forgetting to ring in a $12 dollar glass of wine, they then call that stealing an tell you, you can never come back.
No second chances. Managers may trust you an know you wouldn’t steal but corporate the ones who no nothing about you because you’re 1 of thousands of employees says your done. OMNI doesn’t except mistakes
Actually take a look at why no one wants to work there. In the time I was there, you have such a high turn over rate. It has nothing to do with pay or other things. It has to do with upper management and your HR person. You preach your get on the bus, but the people wrecking the bus is your upper management. All in Broomfield. Telling you, you don’t know what goes on there. Trust me
Get back to employees sooner about inquiries brought up to management.
Answered - Bartender (Former Employee) - San Antonio, TX
Listen more to the employees and apply suggestions
Answered - server (Former Employee) - Austin, TX
They need to do a better job of recruiting managers with the right experience!!
Answered - Director of Housekeeping (Former Employee) - Berkshire Place New York
Get better nicer people
Answered - Corporate Guest Relations Specialist (Former Employee) - Omaha, NE
Invest time at the properties that are doing poorly and ask the long time employees at those locations what they think the problems are. Really listen as they are the ones who are really doing all the hard work. Look at all HR staff and policies that have to do with hourly employees. I heard over and over the the staff won't go to HR because of how that department handles things unfairly. Human Resources.....supposed to be there for the staff NOT the management!!!!
Answered - Supervisor (Former Employee) - Interlocken
Take genuine care of all of your employees. Better lunches, better benefits. Don't make them feel unwelcome.
Answered - Ski Instructor (Former Employee) - Bretton Woods, NH
Answered - Barista/Cashier (Former Employee) - San Antonio, TX
To listen to their employees a little bit more
Answered - Room Attendant (Former Employee) - Jacksonville, FL