Extremely busy, must be self-focused, friendly environment
Reservation & Sales Associate (Former Employee) – Austin, TX – September 10, 2018
Typical day - Log on to the computer to the Resort System of Reservations, Golf courses, & spa up & running.
Review To Do list for the week/day.
Daily morning meeting at 9am
The hardest part of the day is maintaining the phone lines, which could be classified as a call-center, while booking multipie tasks at once, including group overnight room reservations, group golf reservations & group spa reservations
The most enjoyable part of the day:
Making clients feel good, welcomed, assured and understood.
Working with & in one of the most beautiful resorts in the World!
Short breaks and constantly manning the phone