Looking from the outside, the Omni is a great place to work for, they offer great benefits, have multiple reward programs for employees, and they get great discounts on the rooms. In reality though, the Omni tries to relay that they care about everyone equally/ no one group of people is greater than the other (they say they value the employees opinions as much as the customers, the customers opinion just as much as the owners/managers, etc), but in reallity all they care about is numbers and surveys. The Omni does anything to "buy" a good survey or review for a customer and it can sometimes hinder you from doing a good job or getting properly paid for the good job you just did. As long as they are getting good reviews on surveys, they think everything is fine, when often, things aren't fine. Overall it is a good place to work your way up in, but not a job you'll love to work at.