good company that is going through some growing pains buts management in the field really cares about their people. Corporate doesn't anyways seem to understand what life is like in the field but that is everywhere
Come in around 9 AM and started with a SCRUM meeting. Prioritized daily tasks. Learned to work in an AGILE environment and meet deadlines and talk to mentors/managers when blocked. Hardest part was understanding the entirety of the solution. I was working on. Enjoyed the company I had to work with.
Engineer (Current Employee) – Dallas, TX – March 1, 2018
Omnitracs was a great company under Qualcomm. When they were bought out by Vista Equity Partners, they gutted the talent and replaced most of their senior employees with fresh college grads to save money in the hopes of quickly flipping the company. Unfortunately that's taken too long and it's starting to show.
Without a long term vision for managing the company there's little to no room for advancement. Pay is terrible, benefits continuously get worse, morale is shot, and bonuses are never as promised. The HR department is extremely ineffective and doesn't actually seem to do anything other than make Powerpoint presentations full of promises they never keep and occasionally make internal marketing material for a project we were already working on anyways. Senior management is mostly corporate brown nosers trying to work their way into a better subsidiary or into a job at the parent company.
There are only a few pros. The low level managers are usually great and down to earth, though there are a few micromanagers. The technology stack is mostly good, unless you're on the mobile team - apps are built on .Net, Java, or AngularJS which are all pretty high in demand and makes the years I spent here not a total waste of my time.
If they offer you a job, do yourself a favor and tell them no. This job had a lot of promise when I started it, but it's gotten consistently worse as the time goes by.
Good technology stack, good managers
Terrible pay, poor benefits, bad senior management, bad morale.
Linux Systems Administrator (Former Employee) – San Diego, CA – January 26, 2018
Typical day: Work application support, server troubleshooting, network connectivity issues. -Learned how to troubleshoot low level issues from the HP IOC and Dell DRAC. -Management was kinda clueless what was needed. -Workplace culture: There was not much except management telling us how great sales were and then laying employees off to make there EBITDA better. -Hardest part: Having to learn the systems on our own, since there was no old computer staff there to assist. -The people and daily scrum meetings.
Management clueless, they closed up shop in San Diego
I worked in the billing department where I would handle integrating several recently acquired software tools and transitioning current customers to the new system. I would handle customer questions and complaints over the phone and through email. I was also in charge of creating training documentation for the new software.
Business Development Associate (Former Employee) – Dallas, TX – July 5, 2017
It was great experience working with great people and working for a reputable brand. Towards the end of my tenure we hired on a Manager that imminently lowered moral and did not value workers. Issues were brought to upper management and HR but nothing was done. Was eventually reprimanded and let go based on "performance issues" regardless of being a top 3 performer for the department. Not valued and expendable culture. Was once a hidden gem that i would rave about, but turned sour once new management took over.
Advice to Management --Tighten the loop between the sample development and sales to facilitate panel growth --Improve programs for traffic/sample partners so that compensation at least matches the industry standard
IT Technical Support Logistics (Former Employee) – Dallas, TX – June 24, 2017
I worked here for almost a year. Never had any issues pertaining to the job itself. Management is very helpful with anything you need. Advancement is an option to any department if a position is avail. Although given that they rarely became avail while I was there, management and your trainer will still groom you to be more than ready when that time comes.
Anonymous (Current Employee) – Anonymous – June 20, 2017
Your fresh out of college and ready to make an impact to the world and apply your skills that you acquire in those restless hours of studying and meeting project deadlines from that annoying professor. You get an email and you have been accepted to begin a new chapter of your life. You have been train slightly on the product you will be selling to customers and are told you will be trained continuously to improve. Well not at this company those suggestions, ideas, referrals you have willing to share most likely get credited by someone else or ignore by upper management. The job role is easy and the coworkers are willing to help you succeed but sadly upper management will careless about your ideas because you are just fresh out of school. The oppurtunity to grow in this company is low, there is flexibility but only to certain folks. My suggestion is to keep looking many departments in the company are having issues. Communication between different departments have been a factor that are leading it to a final phase.
IT Manager (Current Employee) – Dallas, TX – June 8, 2017
Management will give you alot of flexibility and they do not micromanage you. However, you will not be paid well, you will have no opportunities for advancement, and the equity company is putting the pinch on every financial part of the company.
This place isn't terrible, but it's definitely a dead end.
training could have been more detailed, and better resources of leads would have been beneficial; some management personnel was not very honest on job performance and critique of your performance; very hard to overcome they performance problems without their honesty and specific assistance on what you needed to have done