OneNeck IT Solutions
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OneNeck IT Solutions Employee Reviews

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United States32 reviews
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3.0
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Customer focused not employee focused depending on the manager your work life is priority. You get stuck in your repetitive tasks without a way to break out.
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2.0
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I cannot complain on anything to this company before new management took over in 2013. They fired employees loyal, hardworking and asset to the company replacing with mediocre. That's where the fall started for OneNeck for client satisfaction, finances followed by lay offs.

I am missing this company what it used to be 8 years back, which had highest retention ratios as seeing 15-20 years employees was a common sight!
Pros
Giving back to community
Cons
Clueless management, lay offs, departing customers, departing asset and key employees
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4.0
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Great management, nice place to work, good benefits, nice size workload. A bit discombobulated as far as client setups and supporting the hundreds of systems and plethora of passwords.
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3.0
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When I started at company there was a big investment in hunter sales and marketing. That changed while I was a the company and there have been major cutbacks. This leaves little room for growth.
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2.0
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If you're in it for a paycheck, you might be happy working there. Management is always changing, there is no long term vision, and employees are dispensable. The parent company has written OneNeck off so it will probably be se in the next few years. They've effectively bought 5 companies and proceeded to run all 5 into the ground. Employees are there just to get through the day, theres little enjoyment, and most are looking for a way out.
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4.0
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The company as a whole is a great place to work. Depending on your team and staffing, on-call isn't too bad. Good work life balance. The pay kind of stinks compared to the industry standards. That was the reason I left. Was only making about 80-85% market value. Even with remote work options this needed to be more in line with local rates. Management was excellent they have great leaders and they will get you mentors for advancement opportunities. Would recommend since getting hired direct you will get a competitive salary offer. Just don't expect much annually unless you move up tiers through promotion.
Pros
Leadership, work life balance, your team and the customers
Cons
Annual compensation increases are low
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4.0
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Super Working Culture at OneNeck IT Solutions. The Management Team was amazing overall and of recent has some amazing former Engineers working in a Management Capacity.
Pros
Worked fully REMOTE-BASED
Cons
Progress was Slow but eventually we cleared some Major Hurdles
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3.0
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Much improvement required in lead generation, lead scoring, overall branding and support of sales technical requirements. Very little training and too often event planning was unprofessional.
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2.0
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Day-to-day work changes and you have to be able to adapt quickly and competently. Lots of technology changes being made which has to be balanced with supporting multiple customer environments to provide quality customer service.
Pros
Great coworkers
Cons
Competitive business with little sales growth for new customers
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5.0
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Great place. Good management, worked remotely and was able to be very successful. Approached 75k in earnings in 9 months. Regardless I got downsized.
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4.0
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When I was here it was run by the 5 founders and everyone was very close and worked well together. It has since been bought out so I can not speak for the company today.
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2.0
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The lovely thing about OneNeck is the job is fairly easy if you have any knowledge of the IT world at all. Then again, when it comes to their Service Desk, they don't even care about that. The documentation for how to work on issues has been written and re-written repeatedly so that any idiot who can turn on a computer can do it...and yet some people still don't know how to disable an account in Active Directory (hint: you find the name, right-click on it, and then left-click the word 'Disable') and then documentation has to be written for that. This place is so politically correct that you can't get straight talk from either your coworkers or management. And HR is not your friend. HR is there to protect the company and, when management wants someone gone, they will work with management to find reasons to build a case to make it happen. This place is like George Orwell's 1984...everything you say is monitored, everyone you talk to is watched, every action you take is scrutinized...but only if you're on their bad list.
Pros
A decent paycheck and plenty of unpaid time off if you ask ahead of time
Cons
If you want to work with adults who treat you like an adult this is not the place for you
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3.0
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I choose not to go into too much detail about this company. Review Glassdoor.com if you are interested. The reviews on that site say everything you need to know. It can be a great company to work for, but like everything else, it also has its downsides.
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3.0
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The people within the company aren't bad to work with, it is mostly an issue with the management. Every 6 months a new person will come in and change the direction of the company.
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5.0
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Great company that truly values its people. Lots of opportunity for growth. Smallish company (~550 people with ~450 engineers), backed by a fortune 500 telco. Customer satisfaction is king.
Pros
Everyone is an adult
Cons
Non customer-impacting systems, born of acquisitions, need to be remediated.
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5.0
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Management was great, never a problem giving you input on your performance and allowing you to give feedback.

Company as whole was great to work for.
Pros
Flex Shifts, 3/4 schedule, management and co-workers.
Cons
Working nights. Hard to advance to day shift.
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4.0
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This job is a great starting point in developing career achievement. The work environment is relaxed and the people are very relate-able and job focus orientated
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5.0
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I was always very impressed with the amount of talented individuals that worked at (Vital Support Systems) One Neck IT Solutions! They have an ability to attract and retain highly qualified staff and they perform at a very high level.
Pros
Great People, Culture, Opportunities
Cons
A lot of traveling and time away from home.
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5.0
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The company is solid, the leadership team is supportive, and the environment is challenging and exciting for those who are eager to learn and can handle the very fast pace. For some, the work-life balance can be challenging until one adjusts to the very fast pace and workload. Leaders in the company are very good about listening to, and supporting, their co-workers.

OneNeck is the result of 5 IT Services companies merging into one about three years ago, and as a result, there is a lot of consolidation that still needs to be done in supported environments, tools, and processes. This results in some inefficiency in executing day-to-day engineering work.


If you are an adrenaline junkie and love working in a very fast-paced environment and learning on the fly, OneNeck is the place for you. If you have trouble making and enforcing your own boundaries around work-life balance, working at OneNeck will be a struggle.
Pros
Great leadership, work-from-home flexibility, growth and learning opportunity
Cons
Lots of environments, tools, and processes to learn and support
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3.0
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A busy environment, but lot of technology to learn about. They are a cloud hosting company so if your looking to learn about virtualization then this place can provide as much on the job training as you would like.
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1.0
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This company is one of the most insane places I've ever worked.
They cant retain good people.

They under pay people.

People dont come to work or are always "sick"

Management wont support you

HR wont support you.

Youll be forced to work on call shifts

They promote by using the good old boy system

No diversity, literally all mngt and above are white males.

They will fire you if you take any issues you have to Hr.
Pros
Wfh, sicktime off
Cons
Management, pay, moral is terrible, ect.
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Overall rating
3.3
Based on 32 reviews
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Ratings by category
3.6
Work/Life Balance
3.6
Compensation/Benefits
3.1
Job Security/Advancement
3.0
Management
3.3
Culture
Ratings from women
3.9
InHerSight Score
2.8Personal Development
4.3Career Opportunities
4.5Family Support
Women rate the female-friendliness of their workplaces on InHerSight