Working at Onsite Dental: 42 Reviews
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RDA (Current Employee) - San Jose, CA - November 5, 2022
Indeed Featured review
The most useful review selected by IndeedWhat is the best part of working at the company? Being able to help the community and make your own schedule. What is the most stressful part about working at the company? When the Drs. Schedule is overbooked and everyone shows up. What is the work environment and culture like at the company? Great and diverse. What is a typical day like for you at the company? When you arrive you have to help set up the van and pack up the van at the end of the day you chill with basic dental procedures and it only has three chairs inside with a sterilization area.
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Terrible
Financial Coordinator (Former Employee) - Remote - March 30, 2023
Onsite bought out the original company I was working for, they completely shut out everyone from the old company and slowly let us go but not before making us feel like the odd ones out. They do not take any complaints seriously, upper management doesn't care about anyone below them.
Pros
insurance benefits
Cons
Upper management, pay
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Onsite Dental insights
What people like
- Fair pay for job
- Clear sense of purpose
- Ability to meet personal goals
Great support and work place
Hygienist (Former Employee) - Everett, WA - March 13, 2023
Trustworthy office, focused, team oriented, assistant and manager always willing to help when I need it. Doctor is efficient and experienced. Enjoyed working here.
Pros
My coworkers
Cons
Lingering Covid precautions
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Fun place to work, supportive team, and rewarding
Dental Assistant (Current Employee) - Everett, WA - March 10, 2023
I really enjoy working here at the Everett location because my team is so supportive! Always eager to help when I need it. The patients are very nice! The pay is great! I like the hours because now I actually have time for things after work, unlike my previous job. My manager is awesome!!
Pros
Awesome manager, benefits, supportive team
Cons
If you don’t get there at the right time you might have a bit of a walk to work, but it’s never more than 5 minutes.
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Could be a wonderful place
From my experience at Onsite in everett it could be a wonderful place, however, from my experience many things needs to change for this place to get better reviews. The schedule is slammed on the hygiene side and rarely will you get help with new patient exams which are always done on the hygiene side. You will be expected in a hour and a half to do Fmx, PC, Io photos, enter all existing work and complete a cleaning or start quads, but make sure you leave at least thirty minutes for comp exam and treatment planning along with collecting money, and turning over your room and complete chart notes. The computer system has alot of issues so be prepared to log in and out all the time and there isn't a way to treatment plan and have the x-rays up at the same time. The bonus system is a joke basically the only way for hygiene to bonus is to hit the production goal every single day or you must make up for it the following day, but good luck as the schedule rarely allows for you to hit your goal, but others will bonus based on patient reviews and monthly production reached, but remember you won't bonus. There isn't a bathroom, which personally isn't the end of the world you just have to walk a little. Parking is the worst, wear rubber boots for the rain and be prepared to walk a good ten minutes to get to the trailer. These are just a few things to keep in mind and it is important to make a decision based on your own experiences. I could list a million other negative reasons, however, no place is perfect but I do believe everyone deserves to be treated with respect from the dental staff -
Pros
Best clientele
Cons
Environment, schedule specifically hygiene side, disorganized
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My direct manager in office was fantastic and the doctor great
Would not recommend at all! The company does not care about its employees it is all about the regional managers and corporate Bo using and that is it. The rules are stretched with fraudulent discounts and such. It’s ridiculous, if you care about quality and being able to treatment plan appropriately without being told how to do your job this is not the company for you
Pros
None
Cons
No bathroom or lunchroom Poor pay
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Professional
General Dentist (Former Employee) - Menlo Park, CA - October 26, 2022
They have abundant programs to help the doctors in career advancement. They are also serious about goal achievement and making sure that we are happy in our workplace. Our concerns are also taken seriously and would address them in timely manner.
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Overwhelming, unprofessional
Lead Dental Assistant (Former Employee) - Everett, WA - September 26, 2022
Your role in the position doesn't matter. Nothing gets done when it's needed. Don't trust what anybody says. No bathroom or break room. The most overwhelming dental assistant job ever.
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Unprofessional
Dental Assistant (Former Employee) - Chandler, AZ - April 2, 2022
The best word to describe this company is greed. As a corporate office, it’s obvious their only core value is money and will do anything it takes to fill schedules, even if it means your lunch gets taken away. For the longest time, I never got breaks. Stay away for your own sanity :) Management is insanely unprofessional. I could go on and on.
Pros
Hours and patients
Cons
no restroom, lunch not guaranteed, management
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No breaks
RDA (Former Employee) - San Francisco, CA - February 2, 2021
Over worked to meet a goal some days there was no lunch or break.. The managers Can you check in the mailbox taking out the trash and delivering and picking up packages
Pros
Good benefits
Cons
Not enough pay for the work they expect
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Official response from Onsite Dental
February 3, 2021Thank you for the feedback, we want you to know that we take any concerns that you may have seriously. We strive to create a safe structured and happy work environment for our employees. If you’d like to further discuss your concerns, you can reach us confidentially at: talentattraction@onsitedental.com.We welcome you to connect with us.
Jobs at Onsite Dental
overall good company to work for
RDA (Former Employee) - California - January 3, 2021
My team is great, the people i work with are amazing. But the upper managers are not that professional. Schedules are average, good work life balance.
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Official response from Onsite Dental
January 13, 2021Thank you for the feedback, we want you to know that we take any concerns that you may have seriously. We strive to create a healthy and happy culture for our employees. If you’d like to further discuss your concerns, you can reach us confidentially at: talentattraction@onsitedental.com.
The management cares about the employees, wanting to provide the best support possible
Dental Hygienist (Current Employee) - Hillsboro,Oregon - December 3, 2020
From both a management and office culture, you know those at the top care about their employees, trying to do what is best for everyone. They go above and beyond making sure we have the proper PPE to keep both the patients and providers safe.
Pros
great benefits and management cares about the employees
Cons
working in a mobile van and having no bathroom on site
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Official response from Onsite Dental
December 7, 2020Thank you for taking the time to write a response and share your experience with Onsite Dental. Our team members “love what they do” – to provide excellent patient care to our patients. Your positive feedback on the staff members puts a big smile on their faces, that you recognize the integrity and hard work that they do. Know that your positive comments are greatly appreciated.
Fun place to work
Practice Manager (Current Employee) - Everett, WA - November 30, 2020
I found the hiring process easy and efficient. Everyone I have come in contact with has been so helpful you feel like everyone is rooting for you to succeed. I would and have recommended this company to friends that are in the dental field.
Pros
Locations, wages and support in your positon
Cons
I have not found any so far
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Official response from Onsite Dental
December 2, 2020Thank you for taking the time to write a response for Onsite Dental. We’re so glad you had a great experience with us. We strive to make our company culture one of compassion for our patients and our employees. Together we can achieve a healthy and happy work environment for all.
Great Company!
Registered Dental Hygienist (Current Employee) - Santa Clara, CA - June 29, 2020
I have been with this company since 2015. I did leave for a short while but came running back right away. I was just curious to try something different but soon realized that Onsite Dental was the company I want to continue and hopefully finish my career with. There is a lot of support here when it comes to management. I have a great manager and regional manager! Communication is key. I have a great team which is a bonus. It's very easy to have a great team here since we get so much support and that makes us come to work happy. Benefits are also a great bonus. I have been with other corporate dental and this by far has the best benefits!
Pros
Everything
Cons
None
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Official response from Onsite Dental
July 1, 2020Yes, teamwork is a key ingredient to show support for one another. At Onsite Dental we ‘pride ourselves to encourage a company culture of compassion for our patients and with each other. Thank you for taking the time to recognize us. Together we can achieve greatness.
Unique/Niche concept well executed by the leadership team
Regional Manager (Current Employee) - California - June 29, 2020
haven't worked with such talented group of individuals that really care about people and driving a positive work environment in such a long time. i've been with this company over a year now and still enjoying every minute of it. can't beat the outstanding leadership team, both clinical and operations in helping this make a great company to work for. the leadership truly has a hands on approach and understands every aspect of this industry to then inturn provide the best guidance and leadership this company deserves.
Pros
Culture, Support, Pay, Benefits
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Official response from Onsite Dental
July 1, 2020Your words reaffirm our commitment to Leadership- innovation-teamwork- company culture and investing in our employees. Thank you for supporting our dental team and the positive company culture that we work so hard to achieve.
Fun workplace that provides flexibility
Revenue Cycle Specialist (Current Employee) - Aliso Viejo, CA - June 24, 2020
Onsite is made up of friendly, professional, supportive and motivating people. I have been with the company 6 years and every year I feel more blessed to be part of such an amazing team.
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Official response from Onsite Dental
June 25, 2020Thank you for taking the time to write a response for Onsite Dental. We’re so glad you had a great experience with us. We strive to make our company culture one of compassion for our patients and our employees. Together we can achieve a healthy and happy work environment for all.
Very disorganized
Front Office Manager, RDA (Former Employee) - Everett, WA - June 18, 2020
I was let go after initiating a harassment issue. I made the report and in less than a week I was fired. I was unable to have a conversation with the senior team.
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Fun place to work with lots of upward mobility
Practice Manager (Bay Area) (Current Employee) - Santa Clara County, CA - June 16, 2020
I started as a Dental Assistant with Onsite Dental a few years ago. I'm now a Practice Manager over one of their mobile dental routes. I have really enjoyed my job and feel supported by the company. I manage a busy office and have been taught and supported as I grew into my position. My team is fabulous, expectations are realistic, and we have the autonomy to make our office feel like home and provide a great experience for our patients. Love, love, love this place.
Pros
Fast growing company with lots of opportunity; good pay and benefits
Cons
commute - traffic is the Bay Area makes for a difficult commute on occasion
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Official response from Onsite Dental
June 17, 2020Thank you for taking the time to write a response and share your experience with Onsite Dental. Your positive feedback on your excellent career journey with Onsite Dental puts a big smile on our faces. We understand that career opportunities are so important and we invest and support our employees to learn and grow with us as we expand and grow as a company that is on the move. Know that your positive comments are greatly appreciated.
Great Company
Dental Assistant (Former Employee) - San Diego, CA - June 11, 2020
A great experience to work at and if I wasn't moving abroad I would not have left.
I learned so much from my time there and really enjoyed their philosophy.
It gave me an opportunity to meet great people.
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Official response from Onsite Dental
June 12, 2020Thank you for taking the time to write a response and share your experience with Onsite Dental. Your positive feedback on your career growth with us is awesome. Know that your positive comments are greatly appreciated.
Great company culture
Administrator (Current Employee) - Aliso Viejo, CA - June 10, 2020
Great leadership and excellent career opportunities for career growth. Friendly staff to work for. Good company culture. Good benefits for F/T employees
Pros
Great benefits
Cons
none
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Official response from Onsite Dental
June 11, 2020Thank you for taking the time to write a response. We’re so glad you had a great experience with Onsite Dental. We strive to make our company culture one of compassion for our patients and our employees. We do our best to provide career growth and we are able to offer excellent benefits. Together we can achieve a healthy and happy work environment for all.
Great Place to Work!
Practice Manager (Current Employee) - California - June 8, 2020
I started out at Onsite Dental as a Dental Assistant and within a year I was given the opportunity to become a Practice Manager. Onsite gave me the opportunity to grow in my career. They really put people first, not only patients but employees as well.
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Official response from Onsite Dental
June 9, 2020Thank you for taking the time to write a response and share your experience with Onsite Dental. Your positive feedback on your career growth with us is awesome. As you know we recognize the integrity and hard work of our dental teams and we invest in career growth and advancement. Know that your positive comments are greatly appreciated.
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Ask a question about working or interviewing at Onsite Dental. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture
Questions about Onsite Dental
- What is the most stressful part about working at the company?5 people answered
- On average, how many hours do you work a day at Onsite Dental?3 people answered
- What is the interview process like at Onsite Dental?Answered by Onsite Dental
- What is the promotion process like at Onsite Dental?2 people answered
- What is the best part of working at the company?2 people answered
- What training does Onsite Dental offer employees?2 people answered
- How long does it take to get hired from start to finish at Onsite Dental? What are the steps along t…2 people answered
- How did you feel about telling people you worked at Onsite Dental?2 people answered
- How flexible are your working hours at Onsite Dental?2 people answered
- What questions did they ask during your interview at Onsite Dental?Answered by Onsite Dental
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