OnsiteRIS Employee Reviews

Found 19 reviews matching the search See all 20 reviews
Sort by: Helpfulness | Rating | Date
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great job for experience
IT Tech Support (Current Employee) –  McDonough, GAAugust 14, 2018
Great job for experience but pay is well below the industry standard. Promotions seem to be given to select individuals who have been given specific tasks that no one else is privy to.
Pros
People
Cons
Pay
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun Working Environment
Manager (Current Employee) –  McDonough, GAJune 19, 2018
In my personal experience this has been a fantastic place to work.

The company has been rapidly growing and there have been many growing pains. With those growth related trials, there's been opportunity to rise to new challenges and show off strengths that I wouldn't be able to show in a bigger company.

If you're the type of person looking to "climb the ranks" there are many great managers here to mentor from.


Great community. The leadership goes out of their way to throw fun events for us.

It's not uncommon to have a food truck, ice cream, or food catered randomly.

I've noticed many other reviews stating that growth is impossible.
In my experience, it just takes time.
Pros
Opportunity, Office Location, Company Culture
Was this review helpful?Yes 3No 2Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Opportunity - Great Company
QSR Technician (Current Employee) –  McDonough, GAMarch 22, 2018
Managers always have time to help and seem to care about each of their team members. Leadership team is transparent about the company status and direction. Lots of new clients lately has resulted in big workloads and busy shifts.
Pros
Managers really listen to problems, teammates help when you need it
Cons
Recent growth has resulted in busy shifts
Was this review helpful?Yes 4No 2Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not recommended
Enterprise Operations Systems Lead (Former Employee) –  Irvine, CAMarch 21, 2018
This company is basically good starting point. As far as advancement is concerned. It is unheard of. Management is poor. Environment was a bit stressful.
Was this review helpful?Yes 4No 3Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Dont recommend
QSR Support Technician (Current Employee) –  McDonough, GAFebruary 1, 2018
This business is rocky. The management doesnt care about its people even though they say they are a "family" and "people" company. When trying to advance, management always has excuses for "no positions at this time". co workers are ok to work with but management picks their favorites to promote within.
Was this review helpful?Yes 7No 6Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company
Project Coordinator (Current Employee) –  McDonough, GANovember 5, 2017
I have learned a lot about team work and how to successfully manage projects here. I am very thankful for my time at OnsiteRIS! The company has big plans and is growing.
Was this review helpful?Yes 4No 3Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
N/a
IT Technician (Current Employee) –  McDonough, GAOctober 25, 2017
Very busy but lots of fun if you like to do something new everyday. Staff is very friendly and helpful! This was my first IT job and I loved it!!!!!!!
Was this review helpful?Yes 5No 3Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Unorganized
Installer (Former Employee) –  McDonough, GAOctober 20, 2017
This company is very unorganized. They do not train employees in a timely manner and do not completely adhere to safety standards. The CEO is open and easy to talk with.
Was this review helpful?Yes 4No 3Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
New Management - Great Company
Administrative Coordinator (Current Employee) –  McDonough, GAMay 25, 2017
OnsiteRIS is a fast growing company with a lot of opportunities. They've treated me and all my co-workers fairly. I'm always being encouraged to learn new things and explore new opportunities. They promote from within so everyone has a chance to grow with the company.
Pros
Great People, Great Culture, Great Pay, Great Benefits
Cons
Located in McDonough
Was this review helpful?Yes 4No 4Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Sucks
Information Technology Specialist (Former Employee) –  McDonough, GAApril 26, 2017
Everyone there is trying to climb a ladder that doesn't exist. Management is immature and impersonal. HR really doesn''t exist but the person that is there needs to take charge and implement a consistent process.
Was this review helpful?Yes 7No 3Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not a Good Work Environment for Women and Minorities
Accountant/Bookkeeper (Former Employee) –  McDonough, GANovember 13, 2016
No growth for women nor minorities.
The salary is substantially less if you are not a white male.
The benefits are awesome for everyone.
There is NO room for growth if you are a woman or a minority.
Was this review helpful?Yes 11No 10Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Wasted Potential
Technician (Former Employee) –  McDonough, GAMarch 9, 2016
While the people are friendly and easy to get along with, management needs work. Their pay is significantly lower then other IT companies in the surrounding area. A decent stepping stone for experience, but would not recommend for long term hire.
Was this review helpful?Yes 10No 4Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Decent Place to start
Tier1 Support Specialist (Current Employee) –  McDonough, GAMarch 1, 2016
Compensation is definitely not the best, especially with the "certifications over degrees" mentality. Promises are rarely kept and are often not detailed at all. It's a good place to make some connections and to get some experience, but it's not something to strive for staying at long term.
Was this review helpful?Yes 5No 2Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Constantly Expanding IT
Senior Dispatcher (Current Employee) –  McDonough, GADecember 30, 2015
Onsite has some of the best IT support in the country and this entirely due to the unwavering dedication of its employees. The only difficulty in the job is the communication between teams is nonexistent but this issue is currently being addressed.
Pros
Close team
Cons
Currently Understaffed leading to heavy workload
Was this review helpful?Yes 5No 8Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
This is a great company
Business Development Executive (Current Employee) –  McDonough, GANovember 10, 2015
I have been with OnsiteRIS for over 3 years and it is an awesome company to work for. The management and the workers provide a great atmosphere to work in.
Was this review helpful?Yes 3No 5Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Don't believe the hype. . .
Data Center Engineer (Former Employee) –  Stockbridge, GAApril 5, 2013
There's a lot of "talking" about things. There's a lot of smoke and mirrors. There are a lot of promises made to clients, prospective clients, and employees. Sadly, these promises are barely kept, if kept at all to clients. As it relates to employees, the only promises that are kept are the ones that don't benefit the employee.

Promising clients infrastructure support when the infrastructure is not there isn't fair to the clients nor the people that have to actually fulfil the support obligations. Preparing staff properly to support things coming down the pipe rarely happens. When there is a hiccup, it's common to be thrown under the bus.
Pros
easy commute south of atlanta, co-workers are generally good people
Cons
before you start anything, you have to cyoa. no skill or career development provided by management
Was this review helpful?Yes 14No 5Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
there are better places to work...
Administrator (Current Employee) –  Stockbridge, GAMay 2, 2012
lot of uncompensated overtime, no comp time, everybody is salary to avoid paying overtime. no one is your advocate... beware.
Cons
don't value your time... beware
Was this review helpful?Yes 19No 2Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not what they stated when they hired...
Linux Engineer (Current Employee) –  Stockbridge, GAMarch 26, 2012
The company has change management and backing out of promise made at the time of hiring.

There is no repect personal time or family time. By this there is no balance between work and personal time. Which is strange for a company that says that are family company.
Was this review helpful?Yes 10No 7Report

See more OnsiteRIS reviews

You may want to try:

Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at OnsiteRIS. Our community is ready to answer.

Ask a Question

Overall rating

3.0
Based on 20 reviews
56
42
33
23
16

See reviews about

2.8Work/Life Balance
2.8Compensation/Benefits
2.3Job Security/Advancement
2.5Management
3.0Culture

OnsiteRIS Reviews by Location