Manager (Current Employee) – McDonough, GA – June 19, 2018
In my personal experience this has been a fantastic place to work.
The company has been rapidly growing and there have been many growing pains. With those growth related trials, there's been opportunity to rise to new challenges and show off strengths that I wouldn't be able to show in a bigger company.
If you're the type of person looking to "climb the ranks" there are many great managers here to mentor from.
Great community. The leadership goes out of their way to throw fun events for us.
It's not uncommon to have a food truck, ice cream, or food catered randomly.
I've noticed many other reviews stating that growth is impossible. In my experience, it just takes time.
Horrible company--lots of talk, little follow-through
Installer (Former Employee) – Georgia – February 8, 2019
OnsiteRIS is a horrible company. They claim to be extremely busy, but the projects seem to be cut on a regular basis. The company claims to be an IT company, but most positions are borderline construction requiring little to no IT knowledge; they could hire someone with a middle-school education and the person would be over-qualified. Additionally, most of the projects are not planned more than a week or so in advance, at the most. In many cases, you would find out Thursday where you would be scheduled to be on Monday, requiring last minute travel arrangements.
Lots of travel perks--flyer miles, hotel and car rental rewards
Data Center Engineer (Former Employee) – Stockbridge, GA – April 5, 2013
There's a lot of "talking" about things. There's a lot of smoke and mirrors. There are a lot of promises made to clients, prospective clients, and employees. Sadly, these promises are barely kept, if kept at all to clients. As it relates to employees, the only promises that are kept are the ones that don't benefit the employee.
Promising clients infrastructure support when the infrastructure is not there isn't fair to the clients nor the people that have to actually fulfil the support obligations. Preparing staff properly to support things coming down the pipe rarely happens. When there is a hiccup, it's common to be thrown under the bus.
easy commute south of atlanta, co-workers are generally good people
before you start anything, you have to cyoa. no skill or career development provided by management
Administrative Coordinator (Current Employee) – McDonough, GA – May 25, 2017
OnsiteRIS is a fast growing company with a lot of opportunities. They've treated me and all my co-workers fairly. I'm always being encouraged to learn new things and explore new opportunities. They promote from within so everyone has a chance to grow with the company.
Great People, Great Culture, Great Pay, Great Benefits
QSR Support Technician (Current Employee) – McDonough, GA – February 1, 2018
This business is rocky. The management doesnt care about its people even though they say they are a "family" and "people" company. When trying to advance, management always has excuses for "no positions at this time". co workers are ok to work with but management picks their favorites to promote within.
QSR Technician (Current Employee) – McDonough, GA – March 22, 2018
Managers always have time to help and seem to care about each of their team members. Leadership team is transparent about the company status and direction. Lots of new clients lately has resulted in big workloads and busy shifts.
Managers really listen to problems, teammates help when you need it
Tier1 Support Specialist (Current Employee) – McDonough, GA – March 1, 2016
Compensation is definitely not the best, especially with the "certifications over degrees" mentality. Promises are rarely kept and are often not detailed at all. It's a good place to make some connections and to get some experience, but it's not something to strive for staying at long term.
Information Technology Specialist (Former Employee) – McDonough, GA – April 26, 2017
Everyone there is trying to climb a ladder that doesn't exist. Management is immature and impersonal. HR really doesn''t exist but the person that is there needs to take charge and implement a consistent process.
Technician (Former Employee) – McDonough, GA – March 9, 2016
While the people are friendly and easy to get along with, management needs work. Their pay is significantly lower then other IT companies in the surrounding area. A decent stepping stone for experience, but would not recommend for long term hire.
Senior Dispatcher (Current Employee) – McDonough, GA – December 30, 2015
Onsite has some of the best IT support in the country and this entirely due to the unwavering dedication of its employees. The only difficulty in the job is the communication between teams is nonexistent but this issue is currently being addressed.