Inspector (Former Employee) – Napa, CA – October 5, 2018
First assignment, I traveled over an hour each way to meet with a customer. The customer cancelled at the last minute, through no fault of my own, and wasted my time and gas. But Onsource refused to pay me, even though their contract specifies that they are supposed to pay something in this event. When I explained the situation promptly to Vanessa Torres Amy (one very nasty individual), she insisted that I was lying - when they are the ones in breach of their own contract. Don't bother with these people. They are crooks, and they treat people poorly.
car inspector (Current Employee) – Braintree, MA – September 26, 2018
A typical day for me at this job is getting in my car, driving for a few minutes to the location, then taking pictures of another car. This is a very laid back job and I would recommend it to anyone who wants a flexible schedule. But I do not recommend it to people who want full time work this is for only part time.
Field Inspector Field Representative (Former Employee) – Texas – September 22, 2018
Pros: Fast paced place to work. Ability to accept assignments. Company would adjust compensation as needed. Flexible schedules. Being able to accept assignments was a plus. Cons: You have to be alert as the jobs go fast in the area that you work. There are inspectors that are willing to take assignments regardless of the location.
The company adjust compensation for assignments if asked.
Sometimes there are not enough assignments in a day or week.
Call Ctr Agent (Former Employee) – Las Vegas, NV – April 2, 2018
First day on the job and HR came from Massachusetts to write up a bunch of agents for sub-par performance and bad phone calls. The training was poor, as poor as training could have been. The trainer talks at you, so very uncouth. The wires around the desks are a safety hazard. There are no cubicles just a standard desk. No drawers to even keep your belongings. The so called kitchen is filthy. Would not provided ergonomic cushioned mouse pads (setting themselves up for carpal tunnel law suits) Companies that use their products have difficulty in getting insureds to use the app.
Everything stated in the review, especially salary!
Call Center Representative (Former Employee) – Braintree, MA – November 1, 2017
When I first started I loved the job, until they changed management. The new manager made the job stressful and started hiring young immature employees which made working there impossible. It was very stressful and an uncomfortable place to work
Remote Field Inspector (Former Employee) – Rocky Mount, NC – June 21, 2017
This job was "as needed" to take pictures for damage homes / autos for their insurance claims. Was able to travel in the state to provide the necessary requirements for customers to get back to normal living.
great place to work if you need to work on your own time
Inspector (Current Employee) – Chipley, FL – October 13, 2016
i love working for onsource and will continue to do so. the best part is i get to choose the jobs i want and time i want or can work. the only negative i have is my area doesnt have many claims so work is few and far between.
Quality Assurance Representative (Former Employee) – Braintree, MA – February 18, 2015
I enjoyed working for this young company. There was never a day that went by where there was nothing to do and I like staying on my feet. I enjoyed my co-workers (we became a family). We always supported each other and always kept professionalism at top of our list,
I enjoyed my supervisors, I didn't mind working late or on the weekends. Sometimes I worked on the holidays or even from home! I was a committed employee.
The only reason why I left was for the teaching position. It's a good feeling to know that if I ever wanted tor return they would keep a seat open for me.