I worked at arc for a number of years. The clients are the positive part of the job, but the majority of managers are generally incompetent and unwilling to go the extra effort regarding the people we supposedly serve. In addition, certain managers rely on dishonesty to cover for their ineptitude or disorganisation which negatively affects the clients and those who directly care for them, creating a stressful workplace. Promotions are based on popularity wth decision-makers, not performance or knowledge, effort and ability. Speaking up is frowned upon and punished instead of being recognized. Pointing out errors or systematic shortcomings is regarded as defiance. Constructive criticism is viewed by management as a negative. Fraud is rampant. Direct support employees are expected to go way above and beyond while management clocks out for the day and are left to navigate the myriad of goals and conflicting responsibilities with little support, yet often get blamed if the impossible outcome is not met. Serving this population is a wonderful, rewarding experience best experienced as a volunteer.
Management, legal liabilities, clickiness, hypocrisy