OnTrac Employee Reviews

3.2
Overall rating
Based on 316 reviews
Ratings breakdown
564
479
388
238
147
Sort by: Helpfulness | Rating | Date
Found 315 reviews matching the search See all 316 reviews
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fast paced job
Delivery Driver (Former Employee) –  Modesto, CAAugust 4, 2018
Once upon a time this company was operating under a different name. That is when this company was the best to work for, after the name change everyone was working the same or longer hours for the same pay and then three pay cuts occurred that made it hard to stay working there.
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not worth the stress
SORTER (Current Employee) –  Fontana, CAAugust 4, 2018
A typical day is going into your trailer and stacking it with packages all the way to the top. There is no learning experience. Facility is clean. This job will not work with you if needed after working for years there.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Terrible experience
Temporary Assignment (Former Employee) –  Burbank, CAJuly 30, 2018
All the hustle and the work is not worth the pay, yes you do get a raise every 6 months but you slowly start to realize that its not really worth it at all.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work. Fun things in the office to distract you from the customers when it’s a hard day.
Customer service (Former Employee) –  Chandler, AZ 85225July 28, 2018
Great place to work, I LOVED my manager porsha but some managers were a little difficult but all in all, GREAT place to work. The hardest thing is sometimes he customers can be a little hard to deal with but they make sure they make you feel comfortable and prepared by the time you have to take calls
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It's a workout, literally
sorter/ scanner (Former Employee) –  Commerce, CAJuly 26, 2018
It's a very fast- paced environment. Extra pressure from leads and managers to be even faster than you already are. You are constantly sorting heavy boxes or bags full of boxes in a very fast paced so you're sweating like crazy. A lot of people lost their jobs by the smallest mistakes.
Pros
great management
Cons
easily get fired for the smallest mistakes
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Delivery Driver (Former Employee) –  Denver, COJuly 25, 2018
this is a really good job that you can either make a full time job for you or just make it a second income to help get other errands and bills taken care of
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not an organized company
Support Center Specialist (Former Employee) –  Chandler, AZJuly 25, 2018
Manager kept all issues from customer complaints to employee complaints from reaching beyond their level. Work environment was hostile due to Manager.
Cons
hostile work environment
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good
Box Packer (Former Employee) –  Fremont, CAJuly 16, 2018
I loved the job the people and the fast pace working! It will also get you into shape quick! I just personally need a job closer to home due to family needs and normal day time hours
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
joke
AM Preload Manager (Former Employee) –  Washington StateJuly 16, 2018
unorganized, long hours, micro manager. always understaffed and could not get people due to low pay and no benefits for part time crew. place was dirty, never cleaned in order to save money
Was this review helpful?Yes 2NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Starter company
Preload Operations Manager (Current Employee) –  Kent, WAJuly 15, 2018
A typical day started early in the morning and ended late in the afternoon. Typical manager day was 10-14 hours per day at minimum 5 days a week. Hardest part of the job was creating work life balance. Great physically active job and always kept you moving.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent company
Facility General Manager - Fresno (Former Employee) –  Fresno, CAJune 27, 2018
Excellent leadership at OnTrac! They provided opportunity to learn my back ground in P & L and financial evaluation for budget creation. The only thing I would have changed is the ability to relocate.
Was this review helpful?YesNo 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hard work
Sorter (Current Employee) –  Commerce, CAJune 22, 2018
i applied for 4pm -10pm however they changed the times on me. They expect you to work 6 hours if you got hired part-time. I got hired for a sorter. instead they have me loading trailers for 90% of the time and these packages end up being 80+ pounds. For the most part you will be alone loading these trailers with "leads" yelling at you, telling you to hurry up. They rarely help out and overall it was not what i was expecting and i am planning to quit soon. I would stay away from this company. there is too much poor management and it is very hard labor work.
Pros
none
Cons
you're told when to take your break. poor management.
Was this review helpful?Yes 2NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Overnight hours suck but work is lax for half of shift
sorter (Former Employee) –  Fremont, CAJune 18, 2018
Good managers
too much drama depending on team
overnight work hours are always bad
working with difficult drivers and contractors
must satisfy USPS and Amazon expectations
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Sorter
SORTER (Former Employee) –  Sacramento, CAJune 14, 2018
This position is physically exhausting and during summer months, is not for the faint of heart. It's easy work to understand if you can follow instructions, just hard on your body.
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very productive
Sorter/Unloader (Former Employee) –  Salinas, CAJune 13, 2018
A productive and fast past working company. Its a great work out and always offers more opportunities. Early morning shifts and very few hours may not compensate for the amount of effort and labor that the job requires.
Pros
direct deposit is always on time
Cons
early morning and really short shifts. Not enough hours to make any significant amount of money
Was this review helpful?Yes 3NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Its like a high school
Warehouse Worker (Current Employee) –  Fremont, CAJune 8, 2018
Not only do they underpay you, its completely about who you know. If you dont brown nose the right people youll get stuck doing all the work. Theyre severely understaffed and its clear why. Coworkers and management gossip and make rumors like kids. Management is lazy and never on the same page and all try to run things their own way whether it works or not.
Pros
Occasional bbq
Cons
People and pay
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
hard job for women, but pay is ok
Sorter (Former Employee) –  Fontana, CAJune 7, 2018
really busy environment hard for women, sometimes need to carry heavy boxes and get injured, but lead supervisors don't bother you, they help you sometimes and don't rush you.
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Simple Work For Okay Pay
PM Operations Assistant (Current Employee) –  Kent, WAJune 7, 2018
Biggest plus was having a great manager and coworkers my age. Biggest minus was the sense that advancement would be difficult or impossible.
As employers go, it's a small outfit and they're expanding, so their may be more opportunities in the future.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced
Sorter (Former Employee) –  Commerce, CAMay 30, 2018
It was good working there but the pay wasn't enough and we weren't getting many benefits out of it. I did work meant for a strong man when being a small woman.
Was this review helpful?Yes 4NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Easy Going
Package Handler (Former Employee) –  Bakersfield, CAMay 30, 2018
Calm cool collected place to earn your money, environment was not bad people work and joke around but stay focused on the task at hand. Hours were flexible and never had a problem clocking in or out
Was this review helpful?Yes 3NoReport