Open English Employee Reviews
Very little interaction between teachers and managers. You were pretty much on your own.
The hardest part of the job would be working with students who had little English knowledge and not knowing how to use the platform. Unfortunately there was no mandatory training on how to use the platform and much class time was wasted trying to help these students.
The most enjoyable part was talking with students who had been in my classes prior and hearing how their English had improved since our last communication.
Cons: The pay is subpar, especially compared to other companies. Open English ought to pay its teachers more.
Open English students are a pleasure to instruct. They are positive and motivated to learn English.
Open English is also a good organization. The lesson plans are high-quality and the administration is very supportive.
I only wish that Open English paid a higher rate!
Very creative, dynamic, hard-working, results-driven, yet casual and family-like culture. Great, modern, open-concept office and multitude of monthly social events, stimulating team-building, family environment and a sense of belonging.
With new leadership and HR management the company is working to be best-in-class employer with great benefits and perks - flexible hours, excellent BCBS health insurance plans almost completely covered by the employer, Unlimited Paid Time Off (!), matched 401K, complimentary snacks and beverages (incl. wine and beer), regular catered events onsite and offsite.
Management is very open, approachable and down-to-earth. Encourages professional growth and promoting/hiring from within. Going above-and-beyond doesn't go unnoticed.
The company offered a lot of free training and very practical feedback.
Unfortunately, once they switched over to a new platform, this caused many issues with both the students and the teachers. This eventually caused OpenEnglish to be a very difficult company to work with.
I sincerely hope they are able to work through these issues so that they can once again be the company they once were.
To Intrigued Jobseekers,
I have been the head of Human Resources for Open English since March 2015. In my career, I’ve worked in HR for a variety of industries for the past 10 years, mostly in the non-profit sector. When I made the decision to transition into the for-profit world, I knew I wanted to join a mission-based company. I was extremely selective in my job search when I arrived in Miami almost two years ago and I joined OE because of the Executive team. Their vision for what Open English has become and will be in the next few years is inspiring. The fact that we provide an affordable online platform for adults in emerging markets to learn English is life changing for them. I took on running our Human Resources function because I could see the Leadership’s genuine interest in investing in top talent and putting into place best-in-class, progressive employment policies and practices. We’ve implemented an open paid time off policy, added a 401k match, and paid maternity/paternity leave to name a few. We host many employee events through our Social Committee. We continuously invest in benefits to offer the best at no incremental cost to employees. We have always provided outside learning opportunities for top performers but this year are launching a formal professional development program as well as a formal employee recognition program.
In 2015, our voluntary turnover rate in HQ was 5.7%. Total turnover rate was 13.3% if you include the folks who were dismissed for low performance. The HR industry standard that companies, regardless of industry, aim for is around 10% more... turnover. Business needs change and low performers are inevitable due to personal reasons, culture fit, and disconnect on skill level needed.
OE is a high performance organization and as a late-stage startup it is a very fast-paced and exhilarating work environment. Naturally this is not a place where everyone can thrive, but we ensure candidates meet with as many people as possible during the interview process to ensure a mutual culture fit. Since I have been with the company we have been hiring the best Miami has to offer. The Leadership team does a great job of recognizing those who go above and beyond with public praise and spot bonuses based on project outcomes. We provide annual salary increases for both cost of living and performance. Individuals have been promoted 2-3 times in a two year period including Executives, corporate office staff, remotely-based support staff into office-based roles, and temps/contractors to employee status. A major milestone in 2015 was the significant investment made to convert our US-based teachers from contractors to employees. This investment in them and the business enables us to provide a better service and quality for the students.
My hope is that this gives you a clearer picture about what it is like at OE in 2016. Read the very REAL reviews of employees who have been hired since I started who are all doing very well, and note that the negative reviews that do appear further back on the timeline are no longer accurate and while they were very real to those who wrote them, they are overshadowed by the committed and growing staff we have today. Come meet with us and find out for yourself. If you are passionate, intelligent, and hard-working you will find success here. OE is a very special place to work. It’s a place where you can be a part of a collaborative effort to grow a multi-million dollar global business. You can be yourself, be comfortable, and contribute and execute on your ideas.
If you have any doubts or have questions from what you read here or elsewhere, I invite you to call my office (1-786-671-7879).
Good luck in your job search,
Michael Teichberg
HR Business Partne less
Management provided constant yet productive feedback and encouragement to hone abilities as an instructor
Reserving available virtual class room times due to shortage of hours and number of instructors was the most challenging part of the job
Working with the students from various countries and listening to them progress. Interacting with the faculty members was also enjoyable.
Overall rating
Ratings by category
Ratings from women
3.5InHerSight Score
3.3Personal Development
4.3Career Opportunities
3.1Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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To Intrigued Jobseekers,
I have been the head of Human Resources for Open English since March 2015. In my career, I’ve worked in HR for a variety of industries for the past 10 years, mostly in the non-profit sector. When I made the decision to transition into the for-profit world, I knew I wanted to join a mission-based company. I was extremely selective in my job search when I arrived in Miami almost two years ago and I joined OE because of the Executive team. Their vision for what Open English has become and will be in the next few years is inspiring. The fact that we provide an affordable online platform for adults in emerging markets to learn English is life changing for them. I took on running our Human Resources function because I could see the Leadership’s genuine interest in investing in top talent and putting into place best-in-class, progressive employment policies and practices. We’ve implemented an open paid time off policy, added a 401k match, and paid maternity/paternity leave to name a few. We host many employee events through our Social Committee. We continuously invest in benefits to offer the best at no incremental cost to employees. We have always provided outside learning opportunities for top performers but this year are launching a formal professional development program as well as a formal employee recognition program.
In 2015, our voluntary turnover rate in HQ was 5.7%. Total turnover rate was 13.3% if you include the folks who were dismissed for low performance. The HR industry standard that companies, regardless of industry, aim for is around 10% more... turnover. Business needs change and low performers are inevitable due to personal reasons, culture fit, and disconnect on skill level needed.
OE is a high performance organization and as a late-stage startup it is a very fast-paced and exhilarating work environment. Naturally this is not a place where everyone can thrive, but we ensure candidates meet with as many people as possible during the interview process to ensure a mutual culture fit. Since I have been with the company we have been hiring the best Miami has to offer. The Leadership team does a great job of recognizing those who go above and beyond with public praise and spot bonuses based on project outcomes. We provide annual salary increases for both cost of living and performance. Individuals have been promoted 2-3 times in a two year period including Executives, corporate office staff, remotely-based support staff into office-based roles, and temps/contractors to employee status. A major milestone in 2015 was the significant investment made to convert our US-based teachers from contractors to employees. This investment in them and the business enables us to provide a better service and quality for the students.
My hope is that this gives you a clearer picture about what it is like at OE in 2016. Read the very REAL reviews of employees who have been hired since I started who are all doing very well, and note that the negative reviews that do appear further back on the timeline are no longer accurate and while they were very real to those who wrote them, they are overshadowed by the committed and growing staff we have today. Come meet with us and find out for yourself. If you are passionate, intelligent, and hard-working you will find success here. OE is a very special place to work. It’s a place where you can be a part of a collaborative effort to grow a multi-million dollar global business. You can be yourself, be comfortable, and contribute and execute on your ideas.
If you have any doubts or have questions from what you read here or elsewhere, I invite you to call my office (1-786-671-7879).
Good luck in your job search,
Michael Teichberg
HR Business Partne less