I was really happy to work there at the beginning, but I feel stuck right now.
Customer Loyalty Representative (Current Employee) – El Paso, TX – September 4, 2018
The customer service experience is good. I feel like I have learn a lot. The only bad thing is that they expect too much marketing because they don’t want to invest in advertising which I believe is hurting the business. There really isn’t a lot of room for advancement so you are stuck with the position that you start. Good benefits though
My best advice to people out there looking for a job, is to never apply at this company. There is poor management, and favoritism to woman working
Customer Loyalty Service Representative (Former Employee) – Sylmar, CA – September 6, 2018
I worked there for 2yrs . Back then we were called cst service loyalty reps. The management there is horrible. There are audits made every month. You must meet your commission goal if not you get scolded by management,
micromanaged, poor pay, open weekends, required to work weekends, horrible manager
Sales Representative (Former Employee) – Chino, CA – June 28, 2018
No esperes más de 70 horas a la semana Y de un avance como carrera olviden de eso, demasiadas pólizas, durante el día es super tranquilo sólo tomando pagos e asistiendo clientes, la Comisión te quitan demasiado impuesto..
Customer Service Representative (Current Employee) – Whittier, CA – June 11, 2018
Working for Oportun is was a good experience but their management is not helpful at all. They expect to be available for the company but they hardly help their employees when they have to take some days off. Also Company does not offer opportunities of growth.
management is not willing to work with you when you need them, for example asking for days off, etc.
Not good for people with family. Very low pay and had to work every weekend. Everything handled from corporate office in CA. Company very disorganized. Horrible store lead, very unprofessional. Requirements for bonus program changes monthly.
Customer Service Loyalty Representative (Current Employee) – Inglewood, CA 90303 – April 20, 2018
I’ve enjoyed working for this company but they do not appreciate good work and don’t value there employees . Management does not know how to see talent in associates and they expect us to train managers but don’t promote within
Pays more then the minimum wage
Does not provide opportunity to grow and does not give set schedules
Customer Service Representative (Current Employee) – Inland Empire, CA – March 24, 2018
This job has to do with loans so it’s a lot of money security and cash handling so you’re on your toes every second of the shift. You must make sure you make no mistakes don’t go over or under. It’s a office job practically since you sit at a computer all day long. You are also expected to market when you can so go out and talk to possible clients. It’s a job that is good for some people and maybe not so great for other people. Management right now is also very inconsistent with schedules and approving any requested days off. Manager expects you to be flexible for them but they won’t be flexible for you.
Customer Service Representative (Current Employee) – Vallejo, CA – February 21, 2018
During my time here I've learned how to deal with customers during difficult times in a professional as well as respectful manner. It has also improved my cash handling and communication skills. The people that work at Oportun are all very kind and respectful towards one another.
Customer service loyalty representative (Former Employee) – Orange County, CA – February 21, 2018
The job it self is easy but the way the pay is structerd makes for a hostile work enviorment super super toxic not worth the pay, not worth the strees level and the schedule is so strange 11- 7 pm such a big chunck of the middle of the day also when co workers dont show up everyones schedle gets screwey.