Terrible Company, poor patient care
anonymous (Former Employee) – Idaho – October 11, 2018
I worked in home infusion for 7 years. The company started as a small, local company. Then in 2013, we were purchased by Walgreens, then sold again in 2015 to a financial company in NY. This resulted in a complete turnaround in philosophy from excellent patient care to not caring about the patient at all, everything was about saving money and making the company look great financially. Patients used to call our local office and talk directly to pharmacist, dietitian, intake, billing. Now they call a number that sends them to different offices in Seattle, Chicago, etc. The patients are now just numbers and do not have a personal relationship with their providers, with the exception of nursing. At least they were smart enough to keep local nurses. When I left, they refused to pay me for my PTO accrued. I never called in sick and was responsible enough to keep a lot of PTO built up in case I ever needed surgery or got really sick, this totally backfired and in hindsight, I should have used it up and instead lost a great deal of $$. My plan was to give 2 weeks notice and instead they made me leave the same day I gave notice. HR was no help. My reviews were A+ for all 7 years I worked there. I left because I felt the patients deserved more and there was nothing I could do to make it better. I could go on and on about how the company operates to save money at the expense of patient care, but I will spare you. Never worked for a worse company in my 28 years as a professional!
no weekends, hours 8-5pm
disrespect for employees and patients, poor pay