Questions and Answers about Orchard Supply Hardware

Here's what people have asked and answered about working for and interviewing at Orchard Supply Hardware.

View all 30 questions about Orchard Supply Hardware

Who deals with proplem on the floor?


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8 answers

The Leads and managers.

Answered - Cashier/Customer Service (Current Employee) - City of Sunrise, FL

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Its every employees responsibility to either find the right answer or know what to do to help the customer


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There is always 1-2 managers on duty to deal with problems

Answered - Customer Service Representative (CSR) (Former Employee) - Fresno, CA

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Can go to the managers but they only sweep problem under the rug, nothing is done but your hours get cut & everyone knows that you are the one who complained

Answered - Cashier (Former Employee) - Salinas, CA

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The managers, supervisors, team leads

Answered - Material Handler/Forklift Operator (Current Employee) - Tracy, CA

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Any available associate, if they wish to speak to a manager we call one over.

Answered - Customer Service Representative (Current Employee) - La Verne, CA

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Costumer service representatives

Answered - Cashier (Former Employee) - Napa, CA

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Managers and supervisors are the ones who deals with any issue on the floor when the sales associate is unable to do so.

Answered - Warehouse Sales Associate (Former Employee) - Huntington Beach, CA

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