Orkin Employee Reviews

3.3
Overall rating
Based on 610 reviews
Ratings breakdown
5134
4179
3139
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Found 603 reviews matching the search See all 610 reviews
2.0
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Very poor management, long hours, little pay
Route Manager (Current Employee) –  Tyler, TXSeptember 16, 2018
Poor management and company is unorganized. Management uncaring of family life balance. Work 12-14 hour days due to miscommunication of office staff and route scheduling
Pros
none
Cons
12+ hours a day, to much windshield time, unorganized route planning in the office not with techs and management
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3.0
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Its a good start to the industry
Route Manager (Former Employee) –  Wilsonville, ORSeptember 15, 2018
They train you and help you get your licenses. You make salary plus production. If yiur a single guy this is a great job. Harder when you have family.
Pros
Work truck, work gps, work phone, and co pany gas card. Company uniforms
Cons
Long hours and work overload. You will burn out quick
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1.0
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Management, salesperson lie too much
Pest Control Technician (Former Employee) –  Saint Rose, LASeptember 14, 2018
I started as termite tech, sometimes when i go to customer's house, have a graph with me then the customer is telling me something else saying the salesman told her that we will do, i dont know about it, my boss dont know about it
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3.0
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So So
Termite Renewal Sales Agent (Current Employee) –  Atlanta, GASeptember 14, 2018
I've worked as a temp for Orkin for almost a year. They do not really do what they say they are going to do. They claim they care about us but everything they do shows the opposite. Typical, corporate.
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3.0
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I see greatness
Home Inspector (Former Employee) –  Lenexa, KSSeptember 13, 2018
Initial compensation is very weak. Hours are flexible, but this is a performance based pay plan, your raise becomes effective when you do. I have to say incredible training program. Live hands on training with experienced personnel on pest control. Sales tools are very limited though.
Pros
Flexible hours, great office environment. Everyone recognizes you once you put on the uniform.
Cons
Weak pay plan/salary. If your not delivering product on a regular basis your not making money.
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1.0
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Old and Outdated company Stay Away
Account Manager (Former Employee) –  WvSeptember 11, 2018
This company is for old white men. Being a white male myself that shows how old and out of touch this company is. From their thought processes to their policy. Micro managed over a little bit of 5oclock shadow. I was fired for having long hair pulled back nice and professional after they hired me the same way. Do yourself a favor and find work somewhere else.
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4.0
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Care about employees
Operations/ Sales/ Service Management (Current Employee) –  Jackson, MSSeptember 7, 2018
Company treats employees as people not just a cog in the machine,training is very important to the company, several different training curriculum on all sides of the business
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4.0
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working
Route manager (Current Employee) –  Collinsville, ILSeptember 6, 2018
no work life balance but pay is great sometimes stressful but they seem to work out the kinks when you say something
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5.0
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great place to work
Outside Sales Representative (Current Employee) –  Matthews, NCSeptember 5, 2018
Enjoy working with my co workers and my managers. like the freedom. having car and gas paid for. Don't like hours after work making cold calling. salary is very low.
Pros
set your on schedule
Cons
lots time after work setting schedule
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5.0
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Great management, great support, awesome training.
Account Manager (Former Employee) –  Utica, NYAugust 27, 2018
A lot of people on here tbitch and complain on here of wages. Those said people are on production. You must know how to work production above average wage. I know how production works. I would choose production pay over hourly any day. I loved working with customers best part of the job. Tech meetings were fun. Loved learning. Other meetings not so much. Yes you must work long hours. It's not fun for anyone. But this is stuff that is brought up In the interview. People know what they sign up. This industry takes a toll on people not the company. Plenty of opportunities to move up.
Pros
Company truck. training, driving, new people. Management co workers
Cons
Meetings, long hours. Mandatory Saturday. Short staffed. SCHEDULING!!!
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4.0
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A rewarding yet demanding career
Commercial Route Manager (Current Employee) –  Louisville, KYAugust 26, 2018
Orkin in many ways is a company that offers a rewarding, challenging opportunity. Yet in also is an organization that has lost its way in a rush to remain competitive through a constant evolution of technology. Seeming to forget the basics of its business model by relying on consultants instead of the experience of it associates.
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4.0
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pest control
Pest Control Technician (Former Employee) –  Springfield, MOAugust 23, 2018
Daily work was going house to house performing daily pest control. Strong customer service and problem solving has to be required to take care of the issues at each house.
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4.0
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Poor home/work life management changes all the time no opportunity for adavncement unless you are willing to move
Pests Control Route Manager (Former Employee) –  Huntsville, ALAugust 22, 2018
This is a demanding job you are on call at all times even if you are finished with your route. You are micromanaged even though your title is a route manager.
Pros
Benefits
Cons
No opportunity for advancement in office hired at
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4.0
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Good Company
Route Manager (Former Employee) –  San Jose, CAAugust 17, 2018
Started out as a very good company, changed over 6 yrs. not so much for the better. Micro management through technology started to undermine the ability of the tech and customer to have consistent service. Constant Route changes and new personal.
Pros
Good team work, techs were fun to be around, income was ok.
Cons
Small routes, income suffered, management was in transition.
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4.0
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Great money, if you work!
Route Manager (Former Employee) –  Fond du Lac, WIAugust 14, 2018
Do as much as you can in the beginning of the month to get ahead on route. Then if there is time at the end you can help with other jobs and make more money.
Pros
Flexible schedule
Cons
Some customers need early morning and later evening appointments
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4.0
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Orkin was a Commercial pest control company
ADMINISTRATIVE ASSISTANT (Former Employee) –  Chicago, ILAugust 10, 2018
When I worked at Orkin, it was a fast paced office, processing service tickets and making collection calls. It wa,s at times,
very stressful to take customer complaint calls and feeling harassed.
Pros
Small office, diverse cuture
Cons
lack of employee appreciation or recognition
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4.0
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Competitive and fun
Pest Control Technician Commercial & residential (Former Employee) –  Lansing, MIAugust 4, 2018
I enjoyed the independent field work and occasional meeting , but I also found I had a passion for this job as I'm kinda a nerd and fascinated by bugs and their behavior
Pros
Great pay and commission
Cons
Long hours
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3.0
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Great co-workers and can be fun at times.
Customer Service Representative (Former Employee) –  Covington, GAAugust 3, 2018
CSR is responsible for answering and responding to incoming calls, for scheduling inspections and service. CSR performs a variety multiple admin task.
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1.0
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Its all about the money
ROUTE MANAGER (Former Employee) –  West Sacramento, CAAugust 2, 2018
You will not succeed here unless you follow every direction the Branch Manager gives you. This company promotes safe working environment but once you get hurt on the job you are frowned upon. There is no family culture here. No company gatherings or Christmas parties. It's only you, your truck and your work. On-Call starts Friday after your shift at 5pm to Sunday at will of the company and not paid unless you're called out to service an account. This account maybe as far as from Sacramento to the Bay Area to address an ant problem. There is one branch but two different uniformed technicians which is Orkin and Crane. Crane was purchased by Orkin so they get to wear their original uniforms and they get paid $30+ an hour with no commission even though they do the same exact thing as all Orkin Technicians. I was told that would earn $40 to $55k per year first starting. As an Orkin Technician you will be paid $14.50 hr + $0.50 raise when you pass your Branch II Exam. There are no annual raises no matter how hard you work. You will receive a commission/production monthly based on the amount of buildings you service and how much the account is worth. Your monthly salary will solely depend on how big your route is and how many additional odd jobs you complete each month. The Manager decides how big of a route you will have, this is not allocated equally to technicians.
Technicians are told they will receive a route to work that is near where they live but this is not the case. You will most likely have accounts spread out everywhere and expected to complete them by the end of the month.
  more... You may be sent to service a Commercial building without having the proper license to legally do so. If you do both you and the employer are breaking the law and you could be possibly fined.
You will work in extreme weather conditions such as 102 degree heat and rain storms were it is unsafe to drive. If you get sick you will need to find some way to finish your route because their is no one else that is going to help you. They have their own routes to worry about. You will get call-backs. These are accounts you or another Technician have already serviced for the month and you will need to go back to that account. You will only be paid your hourly wage for these call-backs, no commission even if it's someone else's account. There are many other challenges that come working for this company. I hope this answers some of the questions you might have before deciding to work for Orkin/Rollins Inc. God bless.
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Pros
Company vehicle, Company phone
Cons
Very little trust, micromanagement, long hours, not enough hours, no real HR in building.
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3.0
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Great Enviroment
Pest Control Technician (Current Employee) –  MichiganAugust 1, 2018
Management cares about you more then anywhere I have ever worked. Pay is low needs to improve. Benefits are good. Very long hours takes away from family drops your hourly rate to almost minimum wage.
Pros
Management treats you like a person.
Cons
Pay is really low for the hours you work.
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