Orkin
Happiness rating is 49 out of 100
3.1 out of 5 stars.
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United States1,638 reviews

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2.8Work-Life Balance

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pestroutebranchcontroltechniciantermitesaletech

It’s a career not a job

Featured review

Orkin selected this as a representative review
This company is supportive and has an amazing culture. Focus on growth and training, best pay in the industry and many opportunities for advancement.

Pros

Family environment

Cons

Only looking for A team members. Is that you?
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5 stars

What is the best part of working at the company?Good place to work,room to grow and good payWhat is the most stressful part about working at the company?None if compares to other companiesWhat is the work environment and culture like at the company?Positive and helpful cultureWhat is a typical day like for you at the company?Typical day spray some yards and doing customer service
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Orkin insights

Based on 1,384 survey responses
Areas for improvement
  • Sense of belonging
  • Overall satisfaction
  • Trust in colleagues

1 star

What is the best part of working at the company?They let you take a truck What is the most stressful part about working at the company?Lack of adequate training. They throw you out in the field unprepared. And make you sink or swimWhat is the work environment and culture like at the company?Customers are ok. Ownership and management are unprofessional What is a typical day like for you at the company?Work go to the office go home
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Productive and fun paced.

Great company to work for. The owners of the franchise in Bloomington are great people and understanding with work and home life. The job atmosphere is good. Meeting new and regular customers make the work day go faster. You always have something new to face everyday in the pest control industry . Which this makes the job fun and interesting to me.

Pros

Mon thru fri schedule, truck, gas card, phone provided
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No

Only care about getting money and dont care about the customer. No work and life balance. Promises that are never made. Don’t waste your time. Degrade you always. Threaten you for not selling.

Pros

Nothing

Cons

To much to list.
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5 stars

What is the best part of working at the company?Helping peopleWhat is the most stressful part about working at the company?Seasonal lullsWhat is the work environment and culture like at the company?Family owned and family freindlyWhat is a typical day like for you at the company?Mom-Fri 7-9 hours
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3 stars

What is the best part of working at the company?Freedom of timeWhat is the most stressful part about working at the company?Time management
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Pest control isent bad but the termite side is.

The Louisville branch needs a lot of work. I was hired as pest control but when I get there they forced me to work in the termite division (95% turnover rate) they promise me if I work on that said a few days I can switch back to my normal job. That was a lie. It’s been 5 months and I’ve been told they had no intention of ever letting me do the job I was hired to do.

Pros

Got to drive a company vehicle

Cons

Not training or licensing, not certified. Management makes a lot of empty promises and very strong favoritism
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2 stars

What is the best part of working at the company?A lot of freedom to do what you need to do at the beginning What is the most stressful part about working at the company?When you need help there is no one there to help What is the work environment and culture like at the company?They treat you like a child and management acted like a spoiled child when you didn’t do what they wanted. What is a typical day like for you at the company?Follow up on presentations, phone calls, emails and door knocking
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Good company bad branch to work for

Wasteful team meetings. Forced to spend alot of time driving back and forth across different counties. No set route. Even when you get your jobs done for the day everyday and get good customer reviews if you don't suck up to manager you get screwed over for raises.
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It’s ok I guess

Just not a bug person, nor really a people person. I’m usually like getting a job done without human contact so.. this job isn’t for me but it is pretty easy and you get your own truck so there’s pros as well.
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Good National Company with poor local management

The priority is to reach daily, monthly sales numbers. The customer concerns are frequently ignored by management. As a TSI you either have to get used to selling, and then ignoring the phone calls complaining that what you promised is not being done. Or, do the work yourself without pay.

Pros

Potential for good pay

Cons

Poor management
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4 stars

What is the best part of working at the company?No boss breathing down your neck, not stuck in the same room with the same people every day, and not overly physically demanding.What is the most stressful part about working at the company?No work/home balance, major micro management, at least 2 mandatory Saturdays per month, last minute route changes, and long days with commission pay per service (averages about $8 to $11 per hour if you drive long distances between services.What is the work environment and culture like at the company?The work environment is mostly outdoors rain or shine, hot or cold. The culture is all about the numbers that affect the branch’s management report cards. There is no reward for the individual techs to meet all numbers.What is a typical day like for you at the company?You must be a people person as you deal with the public all day. You must be self motivated to get up, get out there, and get it done. Your daily route is planned out for you (do not deviate from the computer generated plan). Face to face customer service all day long.
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Over worked under paid

You make more during training than you do once you are on your own. They promise you really good money. What they don’t tell you is that you must be a salesman to make decent money. Care less about the bug and more about what else you can sell.
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Only Care About Sales

Management pushes unnecessary sales not pest control. They want you to use inferior products for what they call job security. Had a route near home but was relocated further away to clean up poor techs lack of work, busy selling instead of pest control. Techs were told to sell, if you didn't your were were put on the naughty list. Was told by manager I would go back to route near home but upper management said no, they were trying to force me out because I did the job of pest control not inflate their sales commissions. Worked for them 13 years.

Pros

Many wonderful customers

Cons

Management forces sales not pest control
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3 stars

What is the best part of working at the company?Seeing new places What is the most stressful part about working at the company?The lack of transparency.What is the work environment and culture like at the company?Need to know basis What is a typical day like for you at the company?Load truck, go to customers home for their service and hopefully they allow you to do so, then head to the next one.
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Fun

Thrilling and Exciting from the start, training process can take some time. Training is very in depth and covers most everything you'll encounter. Incentives are also available to those who meet the requirements.
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It’s fine anyway

If you have people skills, thick skin , type 40 wpm and like to get up to 30 calls a day. this job for you, also u should learn their technologies as fast as you can.

Pros

Fair pay

Cons

Need more Management skills
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Fantastic place

If you enjoy Pest control this is the company for you. Great pay. Use of vehicle which is a plus on its own. Great training and mangers that do not micromanage
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2 stars

What is the best part of working at the company?Benefits, vacation time. Meeting new peopleWhat is the most stressful part about working at the company?On callback services you don’t get paid. Summer months are extremely busy and with the free callbacks you can work up to 3 additional hours a day without pay. Also expected to work 6 days a week every other weekWhat is the work environment and culture like at the company?You cannot be an individual. They have a “leadership” program where they tell you what’s wrong in your personality and expect you to change aspects of yourself to fit what they want you to be. Example: There’s a scenario where the customer actually doesn’t need pest control. You’re expected to “find activity” to sell the pest control service. Now if you are honest with the customer and don’t sell them the unnecessary service the company will say you lack in confidence selling and you need to change your personality to be more aggressive, while completely overlooking your integrity. What is a typical day like for you at the company?Arrive at customer homes and provide pest control or preventive measures.
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Good paying job meeting great people

it is a very good paying job you will meet some of the greatest customers some people you meet are very weird its a very good job if you like helping people solve there problems

Pros

Great customers great pay

Cons

crazy customers and callbacks
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Overall rating

Based on 1,739 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Compensation/Benefits
2.9 out of 5 stars for Job Security/Advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture

Ratings from women

2.8
InHerSight Score
2.4Personal Development
3.0Career Opportunities
3.1Family Support
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