Productive, Fast pace, Friendly environment
PSR (Former Employee) – Albany, NY – January 26, 2014
A typical day at work; you clock in boot up your system count your petty cash pull out the stamps for the drs you are working with on that day then you do you check in process with the patient go over their information and review their chart real quick by checking the id you have on file and the ins card make sure everything we have in our system is up to date. Then once they have been seen you look over the encounter see if they need a follow up if not you collect their copay make small talk make sure their visit was to their satisfactory or if they weren't happy you could suggest a second opinion with another dr within the practice. Just always have a smile and a positive attitude. Once they have paid and left you then stay in their account and bill out the visit and what ever other services were done during their visit, shots, xrays, casting etc.
Management could've been run a little bit differently from my perspective.
Co-Workers were great we all got along pretty well for the most part.
Hardest part of the job, if anything would be a billing issue or sometimes difficult patients and trying to figure out a way to help them where they would be satisfied.
Most enjoyable part of the job was the job itself i felt like i was always learning something new whether or not it be something small or something big.
free healthcare and dental