Collection Service Representative (Former Employee) – Phoenix, AZ – February 23, 2017
OSI was a typical collection company. At first, there was promise for advancement and great bonus'. Management was hit and miss. Some of them were supportive, while others made you cringe when they came near you. It was a hostile work environment with unrealistic expectations.
Collecting on past due student loans, how to enroll a customer into the department of educations different programs to get their account out of collections. Management was informative and kept us up to date on new programs. Co-workers were fun and helpful. The hardest part of the job was keeping the customer on the phone long enough to learn about the programs, and the most enjoyable part was signing them up for the programs.
Account Manager (Current Employee) – Seattle, WA – September 14, 2016
I think this company is great. They provide very good cloud services support and features. I've been with the company over 3 years now in total and it has grown a lot. They provide MPLS service with an excellent technical support team.
High energy, fast paced work place. Not much accountability from management...
Line Captain (Former Employee) – Saint Simons Island, GA – May 17, 2016
Typical day at work included finishing the night shifts cleaning duties to have a safe and clean work space. Preparing sauces, portioning proteins such as fish, pork, chicken, and lamb into their correct weights and size. cutting and preparing lettuce for the upcoming shift to ensure customers receive the best quality salads possible. I've learned many things about cooking procedures including the making of hot butter sauces without breaking the composure of the sauce and making deserts from scratch. Management consistently complement my work and talked of promotions but never put them into place. Eventually fired me because i called out while being sick with food poisoning, for the first time while being employed with OSI. When i tried to contact my manager to question the extent of me being taken off the schedule without notice I was told to talk to the store manager. Of course she ignored all attempts of contact.
Kitchen Mgr (Former Employee) – Rochester, MI – March 16, 2016
OSI offered many great experiences and small team managing with direct relation to your position. Restaurants still close at a reasonable time. Inventory the last night of every month after close was a large downfall.
Free meals and Company dining card
Minimal growth opportunities from management status
Customer Service Representative (Former Employee) – Charleston SC – August 6, 2015
Receiving inbound calls from customers in a professional, polite, and courteous manner. · Providing prompt resolution to customer inquiries by providing appropriate and accurate information. · Accurately document and update records in required systems. · Follow up in a timely manner to ensure customer satisfaction. · Understand all programs, systems, and procedures. · Track daily calls. · Provide feedback to management concerning possible problems or areas of improvement.
Server / Manager (Former Employee) – albany ny – June 12, 2015
This was a great company to work for, I worked there 15 years and learned a lot. I would still work there if I was not so old and tired. They offer flexibility in your schedule and it is easy to transfer locations.
Server (Current Employee) – Lexington – May 14, 2015
I have enjoyed working with this company for the last two years. I have learned a lot while working there, from daily financial tactics to overall leadership skills. My management has been very supportive of me throughout my time there while I attended school full-time. Feel free to contact my boss see my resume for contact information.
Third Party Collector (Former Employee) – Brookfield, WI – February 27, 2015
Hard to deal with customers who's electric was cut off due to lack of payment. There were many hostile customers that I had to convince to pay their bill up-to-date by a determined time to get their electric back on.
It was a decent job over all, but with all jobs it is always a learning experience on dealing with new people.
Line Attendant (Former Employee) – Chicago, IL – December 14, 2014
I would always go in early so I could help start the floor ahead of time. It would depend on the product we were making that day. we all had out assigned jobs and were trusted to go out and do our jobs. I honed previous job skills. management was always there to ask questions and give guidance. Most of my co-workers were ok and a few were difficult to work with. That is the same in all jobs. One job that I found more difficult was working with the scrap boxes of steak beef. the best part was that it was a new environment and new friends.