Good place to work, work/life balance; Solve problems, learn about software
Customer Support Engineer (Current Employee) – San Leandro, CA – January 16, 2017
As a CSE we solve problems for customers, making the work very manageable and fun in a challenging/problem solving way. The company atmosphere is a good mix of hard working and professional with relaxed and casual. Good work-life balance.
This place has exceeded my expectations because there are way more opportunities than I initially realized. There are offices all over the world (albeit not huge ones), and there is the opportunity to do and exchange with another office (e.g. spend a month working in Frankfurt, Germany).
The company is also growing rapidly. It has gone from 1,100 to 1,300 employees in just one year and has had sales over $350 million. The office headquarters just moved to a newly constructed building.
Commuting is also very easy. It's right next to a BART station, and if you live in SF, the drive is not bad because it's a reverse commute so you don't have to deal with bridge traffic.The BART ride is only 30 minutes, which is good for the bay area. It's an easy drive from anywhere in East Bay.
The product is not particularly sexy or exciting (the PI System is a plant information system that collects, stores, archives, analyzes, and displays time-series data) like the products of other bay area tech companies, however it plays a vital role behind the scenes in a whole host of industries, including pharmaceutical, mining, manufacturing, power, oil & gas, and chemicals.