Customer Service Role WILL box you in, the People are THE BEST.
Annuity Product Specialist (Current Employee) – Newport Beach, CA – November 5, 2018
The title pretty much says it all. The Annuity Product Specialist role is actually a Customer Service role. You're on the phone 8 hours a day, constantly criticized for how you could do better on the calls through reviews and not really given an opportunity to grow, with 0 flexibility or control over your own schedule. The division is currently under new management, which is terrible. Maybe things will go back to being normal, but the company's been going through non-stop restructuring for about 2 years now with no signs of slowing down.
As terrible as the job is (enough so that everyone is constantly talking about quitting), the people are some of the best people you'll ever meet. Literally everyone in the company is a genuinely good human being.
If you're willing to be in a terrible position for a couple of years, the job looks fantastic on your resume, you gain a lot of fantastic experience, and you MIGHT have the possibility to move laterally.
My anger is really directed towards customer service, and not the company as a whole. One of the best companies in the industry you could work for.
Inflexible work hours