Pacific Office Automation Employee Reviews

Pacific Office Automation offers great training, leadership, communication, and benefits. My co-workers are my favorite thing about the company. People really care about you here.

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Official response from Pacific Office Automation

January 30, 2020

We love hearing this kind of thing! Thank you so much for your hard work.

Toxic environment and selfish people.

Technician (Current Employee) - Pleasanton, CA - September 28, 2023

What is the best part of working at the company?Company car and decent benefits.What is the most stressful part about working at the company?Everything. Totally unorganized and toxic. They expect you to hit all these metrics but put a million things in your way. Antiquated technology.What is the work environment and culture like at the company?Environment in sales is like a frat party and is all about work. Culture is toxic, all they care about is their bottom line.What is a typical day like for you at the company?Stressful and frantic. Just want to make it through without getting into too many fights.

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Pacific Office Automation insights

Based on 158 survey responses

What people like

Clear sense of purpose
Ability to meet personal goals
Ability to learn new things

Areas for improvement

Fair pay for job

Not the best

IT Help Desk Technician (Current Employee) - Beaverton, OR - September 2, 2023

Great place to get experience, however their training is sort of a joke. Also management isn’t the most receptive, they are overworked and can be neglectful of their employees.

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Pay is ok , work life balance isn’t worth if

Account Manager (Former Employee) - California - September 1, 2023

Title says it all. If you don’t have a social life and want to make your entire life work then this job is perfect for you. Also helps if you are a boys boy

Pros

75k salary (for one year only then ur on your own)

Cons

everything else

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Draconian company that doesn't care about you

Mailroom Clerk (Former Employee) - Salt Lake City, UT - August 4, 2023

I started working here in July. They hVe draconian rules. They expect you to know everything and expect you to be on time every day no matter what. I was taking the bus to work everyday and end up being late everyday for work by 5 to 10 minutes for a week straight. Again I didn't have much choice with this but they took this against me and decided to fire me for being late even tho it's because I was relying on public transit. The work culture is good but feel expected to be judged.

Pros

Good hours

Cons

Draconian rules, hr sucks

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boys club - women had small voices

Print Center Supervisor (Former Employee) - Corvallis, OR - August 4, 2023

the best way to get ahead at POA - is to talk about man stuff, or share political loyalties. Clients I worked for LOVED me - but I didn't fit into the "boys club" mold that they have for who they want to advance. Perhaps I belonged behind a desk, rather than working on machines, but it wasn't my style. Pay is decent, but moving up, and improving facilities was not a priority at all. Doing the work of 2-3 people was the norm.

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Totally depends on your manager

Fleet Sales Representative (Current Employee) - Reno, NV - July 7, 2023

I will say this job can be highly rewarding and compensative. However it is easily the most stressful job I have had. There is very little accountability between everyone on the back end and it takes days to get some sort of response. Not only that, but your success is only as high as your manager’s skills. If he does not prioritize you, you will fail.

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Great company to work for if you love to work.

Production Technician (Current Employee) - Pleasanton, CA - June 23, 2023

What is the best part of working at the company?Great pay. Good chance for advancement.What is the most stressful part about working at the company?You work on almost every brand of equipment trained or notWhat is the work environment and culture like at the company?Good work environment. Team attitude is greatWhat is a typical day like for you at the company?Hard work. You may have to work overtime. Long drive time.

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boys club; not great for women

Account Manager (Former Employee) - California - May 15, 2023

if you are a woman just stay away, its a boys club which is why they love hiring college boys who o sports because they'll just do whatever "coach" says. they can't handle any kind of criticism yet expect you to take it all in. pay is the only thing good, milk it all that you can like the rest of us did

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High turnover rate overall in the company

Account Manager (Former Employee) - San Diego, CA - May 12, 2023

They have a high turnover rate for a reason. Working 60+ hours a week is exhausting and work environment can be hostile. Management needs improvement.

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Jobs at Pacific Office Automation

Entry-Level Copier Technician

Medford, OR

2 days ago

Entry-Level Field Service Technician

Portland, OR

15 hours ago

Government Sales Representative

Fife, WA

15 hours ago

Good not great

Contract Administrator (Former Employee) - Beaverton, OR - May 11, 2023

Fairly unorganized. The pay is low but the work is chill. Not a lot of room for big advancement, just promotions with maybe a dollar/hr raise if you're lucky. Easy but boring work, bland environment.

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If you can't get a job elsewhere

Contract Administrator (Former Employee) - Beaverton, OR - May 9, 2023

I couldn't recommend it. Biweekly contracts meetings in which everyone is shamed an admins' time is wasted hearing meaningless numbers from departments they have no influence in.Treated like children (Can't listen to podcasts, only music). If you go through their old files you'll find a graveyard of ex-employees who couldn't stomach the criminally low pay for the amount of stress endured...

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lots of promises little follow through

Service Technician (Current Employee) - Seattle, WA - April 26, 2023

will promise access to education and certifications but when asked about them they blow you off. the actual training they give you about the machines is woefully inadequate. the pay structure is also based off of the certifications so if you dont have the ability to get them in other ways then dont expect to get any raises

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If you are in sales you are valued. If you are not in sales, they couldn't care less whether you show up or not

Operations Assistant (Current Employee) - Seattle, WA - April 16, 2023

What is the best part of working at the company?Health benefits are excellent.What is the most stressful part about working at the company?No training, management is poor.What is the work environment and culture like at the company?Old boys network. Party with the boss or find another job.What is a typical day like for you at the company?Chaos. Assignments change without notice. Procedures are changed without explanation.

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Official response from Pacific Office Automation

May 22, 2023

We appreciate you taking the time to leave a review. We know work can sometimes move at a rapid pace, so thank you for your patience.

Nice people

Employee (Current Employee) - Dallas, TX - March 28, 2023

*So many nice people*Regular, consistent hours*Competitive pay and benefits*Plenty of support and assistance*Managers treat you like a human being*Company events are actually fun

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Official response from Pacific Office Automation

April 4, 2023

Thank you so much for the kind and honest words. Keep up the great work!

Worth it for the experience

IT Help Desk (Former Employee) - Denver, CO - March 26, 2023

Would definitely say it’s worth it for the experience. They’ll get you set up and ready to go fast so you’re mostly just gaining experience and getting to learn the ins and outs from the word go.

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Official response from Pacific Office Automation

April 4, 2023

We're thrilled to hear about the experience you've gained during your time with us! Thanks for the review.

POA is a good company

Staff (Former Employee) - Phoenix, AZ - March 22, 2023

Just like I wrote in the title, POA is a good company.They do right by their employees and their clients and they sell quality products that you can get behind with pride.

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Official response from Pacific Office Automation

March 27, 2023

Thank you so much for the nice review! We put our employees first and we appreciate you noticing! Thanks again.

Plenty of support

Admin Assistant (Former Employee) - Seattle, WA - March 20, 2023

You’ll get plenty of support when you first start out at POA from just about everybody in the office. You don’t have to worry about always bothering your supervisor because everyone I s more than happy to help out.

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Official response from Pacific Office Automation

March 27, 2023

We're thrilled you've found the assistance you desire in your teammates and colleagues! Thanks for the review.

Excellent training

Anonymous (Former Employee) - Boise, ID - March 18, 2023

The training is excellent.Fully prepares you for the demands of the job.Management are great at setting clear expectations from the get go.Never any confusion about what needs to get done.

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Official response from Pacific Office Automation

March 20, 2023

We hope your time with us at POA continues to be a wonderful and fruitful experience. Thanks for the review.

The pay is great

Support Staff (Current Employee) - Phoenix, AZ - March 16, 2023

The pay here is great. If only for that alone I would recommend it to just about everybody I know. I’ve already got my friend and my brother a job here and they both love it as much as me.

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Official response from Pacific Office Automation

March 20, 2023

What a nice review! Thank you so much for continuing to be your very best!

There’s a lot to learn

Sales (Current Employee) - Seattle, WA - March 14, 2023

There’s a lot to learn every single day, especially working in sales.It feels like taking Sales 101 but instead of paying to learn everything, you’re the one getting paid.

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