Pacific Service Credit Union
2.9 out of 5 stars.
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Pacific Service Credit Union Careers and Employment

About the company

  • CEO
    Jenna Lampson
  • Founded
  • Company size
    51 to 200
  • Revenue
    $25M to $100M (USD)
  • Industry
  • Headquarters
    Corporate Office Location...
  • Link
    Pacific Service Credit Union website
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Concord, CA

5 jobs

Rating overview

Rating is calculated based on 14 reviews and is evolving.



Crew Member in Concord, CA
on March 25, 2019
PSCU has a lot of tenured personnel but they are lacking the ability to attract new talent. They do offer a good benefits package that includes no deduction to your pay for medical, dental and vision. But that benefits package is likely what keeps a lot of people working there. PSCU could benefit greatly if they were more progressive in offering options to employees that would enable a better work/life balance. Overall good and caring people but a tired structure. Thanks!
Member Service Representative in Concord, CA
on September 5, 2022
This is a good company to work for, however they seem to be stuck somewhere between traditional and progressive practices and it's becoming frustrating for everyone.
Date Entry Clerk in Fairfield, CA
on March 4, 2022
Highly unprofessional environment with highly professional attitude and energy expected From the employees. Terrible training tactics and horrible communication skills from management to employees. A false narrative is given when you are hired there to make you feel comfortable and then boom you are told things like this doesn’t seem to be working out for you you don’t seem to be grasping the system that well and you seem to not want to be here. The worst place I have ever worked in speaking with many employees they’re the worst place they have ever worked as well!
Employee in Concord, CA
on February 11, 2021
The Credit Union is a great place to work. They have a warm and inclusive culture and make employees feel important and heard. The benefits package is awesome, they cover 100% of premium costs for medical, dental and vision (plus other benefits) for employees and their dependents which is rare nowadays. The CEO knows all employees by name and goes out of her way to talk them and makes them feel valued. There is work-life balance and they understand that employees have personal lives outside of work. Grateful to work for this organization.
Anonymous in Anonymous
on December 16, 2020
I have to agree with some of the other reviews, this employer does not live up to its stated values and culture. They have a top heavy executive team that have been there for decades, with most not having any other external work experience. This is apparent in contributing to trailing in innovation, lack of trust in management, and biased/costly decision-making. I would not recommend and suggest applicants ask to speak to the employees to gauge if it’s a place you want to invest your time and energy.

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